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Custom Chatbot Branding & Smarter AI Copilot Actions

septiembre 10, 2025
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This release brings more customization to the AI chatbot, smarter Copilot actions, and refinements to improve usability across devices.

Customizable AI Chatbot

You can now set a custom name and logo for your AI chatbot, aligning it more closely with your brand identity.

AI Copilot Enhancements

ticket summary - ThriveDesk
  • Added AI summary y draft actions, making Copilot more proactive in assisting with replies.
  • Introduced a Generate AI Draft button for quicker response creation.
  • Copilot now has specific styling for a clearer, more distinct experience.
Improvements
  • Default suggestions are now persisted, so they remain consistent between sessions.
Bug Fixes
  • Fixed scrolling and “load more” chatrooms not working properly on large screens.