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Shareable Live Chat Links & Right-Click Menu for Conversations
This release improves chat reliability, introduces new sharing and navigation options, and adds a powerful right-click menu to conversations for faster workflows. Shareable Live Chat Links…
Refined Navigation, Improved Labels & Cleaner Conversation UI
This release focuses on UI refinements, navigation improvements, and better label management, making it easier…
Refined Assistant Settings & Smarter Search Filters
This update brings a mix of UI refinements, smoother Assistant settings, and better filtering options.…
新しいチケット、ライブチャット、レスポンシブUI
Today we’re rolling out three game-changing improvements to streamline your support workflow and boost agent…
優れたカスタマーサービス担当者の15の資質
A Customer Service Representative (CSR) is the first contact for customers needing help with a…
顧客サービスのための実践的なヒント15選
When it comes to customer service, advice is abundant, yet everyone keeps the really helpful…
高速応答時間: どのくらい速く応答する必要がありますか?
Let’s say you order some takeout from 2 places similarly distanced from your house. One…
Guide To Intercom Pricing: Stop Overspending!
Intercom has become a popular choice for businesses looking to streamline customer communication and support.…
Customer Feedback Management: How to Manage Customer Feedback? (Guide)
Customer feedback is akin to a treasure chest, unlocking insights into your business’s heartbeat. With…
顧客ロイヤルティを高める顧客サービスポリシーの導入：事例と教訓
In today’s fiercely competitive business landscape, customer loyalty has become a coveted asset for organizations…
What is Real Time Customer Service and Why it is so Crucial?
I’m not going to start off with some clever analogy to give you a working…
カスタマーサクセス vs カスタマーサービス：完全ガイド
Imagine you’re a loyal customer of a leading software company. You’ve been using their products…
What is Trouble Ticket Software: A Complete Guide
Are you drowning in a sea of customer inquiries? Are you struggling to keep track…
ご迷惑をおかけしたことを「ごめんなさい」と言わずに謝罪する方法：11のベストテンプレート
We’ve been doing this long enough to know the difference between good customer service and…
信用組合に最適なライブチャットソフトウェア6選
As not-for-profit financial cooperatives, credit unions aim to provide their members with exceptional service and…
2025年版 ヘルスケア向けライブチャットソフトウェアベスト7
Instant and personalized communication with patients is crucial for healthcare organizations today. Live chat software…
2025年版 銀行向けライブチャットソフトウェアおすすめ7選
Providing responsive, personalized customer service is crucial for banks and financial institutions looking to build…
2025年スタートアップ向けベストライブチャットソフトウェア7選
Live chat software has become an essential tool for startups looking to provide real-time customer…