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ナレッジベース2.0のご紹介 – 驚くほどシンプル、驚くほど強力
Welcome to ThriveDesk’s very first Launch Week! Over the next five days, we’ll be revealing exciting new features of our Knowledge Base, each day bringing something…
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共有メールボックスのベストプラクティス10選
Shared mailboxes can be a double-edged sword. They streamline communication for teams and departments, acting as a central hub for inquiries, requests, and tasks. But without proper management, this shared space can quickly turn chaotic.…
パルベズ・アクテル2024 年 11 月 11 日
顧客中心のビジネスを築く方法 – 初心者のための7つの専門家のヒント
When we look at the big companies in the world, they all have one thing in common—all are customer centric businesses. Amazon and Zappos always excel at understanding and meeting customer needs. Their commitment to…
パルベズ・アクテル2024 年 7 月 30 日
9つのカスタマーサービスのベストプラクティス
“Do unto others as you would have them do unto you” It’s a simple yet powerful message, relevant in many aspects of life, none more so than in business and customer service. To provide exemplary…
パルベズ・アクテル2024 年 5 月 23 日
あなたにとって優れた顧客サービスとは何を意味しますか?
Have you ever checked into an overnight hotel room to find chocolates on the bedspread and warm towels in the bathroom? Perhaps you’ve been to a restaurant where you received a complimentary refreshing beverage while…
パルベズ・アクテル2024 年 5 月 14 日
優れたカスタマーサービス担当者の15の資質
A Customer Service Representative (CSR) is the first contact for customers needing help with a company’s products or services. They handle inquiries, solve problems, and ensure customer happiness. CSRs maintain good relations and uphold the…
パルベズ・アクテル2024 年 5 月 12 日