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新しいカスタマイザーのご紹介: ヘルプセンターを完璧にカスタマイズ
Since the launch of Knowledge Base 2.0, this is hands down the most exciting update we’ve been working on. No one wants their documentation to look…
カスタマーサポート
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カスタマーサポート自動化の習得：成功のための戦略
The landscape of customer support is shifting, and automation is emerging as a critical player in redefining how companies interact with their clients. It’s not just a trend; it’s a necessity for success in the…
ザナトゥン・ニーム2024 年 12 月 16 日
オンラインビジネスをレベルアップ：9つの必須Eコマースマーケティング戦略
In the bustling realm of online business, standing out is crucial. Customers are overwhelmed with choices, making it vital for brands to shine brightly. Every entrepreneur yearns for attention and growth, but how do they…
ザナトゥン・ニーム2024 年 12 月 15 日
Eコマースにおける顧客維持の重要性：重要な洞察と戦略
Retaining customers is often more vital than acquiring new ones. Studies reveal that increasing retention rates by just 5% can boost profits by 25% to 95%. This impressive statistic underscores the undeniable importance of customer…
ザナトゥン・ニーム2024 年 12 月 13 日
顧客サービスをマスターする：成功のための重要な性格特性
Exceptional customer service can transform businesses. It builds trust, loyalty, and lasting relationships. Studies show that 73% of consumers love brands that personalize interactions. Outstanding customer service representatives possess key personality traits. Emotional intelligence, adaptability,…
ザナトゥン・ニーム2024 年 12 月 12 日
創造性を刺激するナレッジベースの成功事例10選
Have you ever wondered how some businesses achieve remarkable success? The secret often lies in their effective use of knowledge bases. These invaluable resources help organizations streamline information and increase productivity. A knowledge base can…
ザナトゥン・ニーム2024 年 12 月 11 日