ThriveDesk初のローンチウィークへようこそ！今後5日間で、ThriveDeskのエキサイティングな新機能を公開します。 ナレッジベース毎日、何か新鮮で革新的なものをお届けします。
私たちは、数か月にわたるたゆまぬ努力と情熱の成果として、完全に再設計されたナレッジ ベースを公開して初日を迎えることに興奮しています。
舞台裏で何が変わったのでしょうか?
これは単なる見た目の刷新ではありません。アプリケーション全体を根本から再構築しました。コードのすべての行を書き換え、最大限の効率性を実現しました。
その結果、ユーザーエクスペリエンスを向上させるシームレスで非常に強力なナレッジベース ソリューションが実現しました。
Just like ThriveDesk’s main app, our Knowledge Base now boasts a modern single-page application architecture, delivering speed and fluidity like never before.
Effortless Category Creation
Gone are the days of flipping through multiple pages for a simple task. We’ve streamlined the category creation process, making it faster and easier than ever.
Whether you’re creating categories, uploading images, or organizing content, everything is now conveniently in one place, designed to be intuitive and user-friendly.
Unleashing the Power of Article Management
Articles are the backbone of any knowledge base, and with our latest update, managing them has never been more powerful or efficient.
Advanced Filtering and Lightning-Fast Search
Say goodbye to sluggish searches and clunky filtering. With this update, you can now search and filter articles at lightning speed. Whether you need to filter by category or publishing status, or customize which information columns are displayed, everything is just a click away.
Streamlined Bulk Actions
Managing multiple articles at once is a breeze. Select a group of articles and effortlessly change their category, reset view counts, or delete them in one smooth motion. It’s quick, it’s easy, and it’s all designed to save you time and effort.
Flexibility in Publishing: Your Articles, Your Schedule
You have complete control over when your articles go live. Whether you want to schedule a post for the future or backdate an article, the choice is entirely yours.
On-the-Fly Category Creation
Writing an article that doesn’t fit into an existing category? No problem! Now, you can create new categories directly while writing your article. This feature allows you to organize content effortlessly, ensuring that your knowledge base remains structured and up-to-date.
Intuitively Organized Settings Panel
Settings are now organized and placed exactly where you’d expect them to be, making navigation simpler and more logical. Whether you’re adjusting preferences or fine-tuning your Knowledge Base, everything is now right at your fingertips.
New Custom Code Editor: Unleash Your Creativity
Your help center should be as unique as your brand. With our new custom code editor, you can now write CSS and JavaScript directly within the platform, just like using a native editor.
This powerful tool lets you customize and style your Knowledge Base to match your vision, ensuring your help center stands out from the rest.
Seamless Migration with the Help Scout Importer
We’ve heard your requests, and we’re excited to introduce the Help Scout Importer.
Previously, migrating your Help Scout data to ThriveDesk required our intervention. But now, you can handle the entire process yourself! With the new importer, simply add your API key and transfer all your Help Scout documentation to ThriveDesk with ease—no support ticket needed!
We’re not stopping with Help Scout. We’re excited to announce that Zendesk and Intercom importers are on the way!
Embrace the Night: Dark Mode is Here! 😍
No modern web application is complete without dark mode, and now ThriveDesk is no exception.
If you prefer working with the lights off, you can easily switch to dark mode for a sleek, eye-friendly experience. Whether you’re burning the midnight oil or just love the look, dark mode has you covered.
Other Releases
- Customizer 2.0 – Make your help center unique like your brand.
- 検索 – Just Got Supercharged
- Media Library – Your Central Hub for Managing Media
- Command Center – Your New Superpower
Getting Started with the New ThriveDesk
This exciting new design, packed with powerful features, is now available to all ThriveDesk users! If you’re new to ThriveDesk, there’s no better time to dive in and elevate your customer support. Get started here and see how ThriveDesk can help your business thrive.
To keep up with the rest of Launch Week, be sure to follow us on X or join our community. Exciting updates are just around the corner!
