私たちがアーカイブします。あなたは繁栄します。

ThriveDeskでは、ビジネス、SaaS、
カスタマーサポート、カスタマーエクスペリエンス、マーケティング。成長のための最新のガイド、ヒント、インサイトをご覧ください。
あなたのビジネス。

製品アップデート

すべての更新を表示

Snooze Conversations — Clear Your Inbox, Miss Nothing

Not every ticket needs your attention right now. Snooze it, and it comes back exactly when it should. Some conversations aren’t urgent today but will matter later. Chasing a customer response? Waiting on an internal update? Instead of leaving tickets…

新しい
Believer stands before a mysterious glowing statue in a lush, dense jungle environment, blending futuristic and natural elements for an adventurous scene.

WordPressサブスクリプションプラグイン:定期収益戦略をシンプルに

For WordPress users, subscription plugins provide powerful tools to streamline this process, making it an…

Trendsetting AI Plugins for WordPress Sites

2025年のWordPressサイト向けトレンドセッターAIプラグイン10選

Artificial Intelligence (AI) is transforming WordPress websites by enhancing customer support, streamlining content creation, and…

customer-support-goal

戦略的かつ測定可能な顧客サービス目標を設定する方法

Imagine a world where every interaction with a company leaves you feeling not just satisfied…

Customer Service Professionals
A closeup of help me written on a scrambling board under the lights

カスタマーサービスプロフェッショナルの主な同義語

The ability of customer service professionals to effectively articulate their skills can be the key…

Conducting a Customer Service Audit
Operations manager develops sales strategies and targets, task based on market dynamics and customer feedback shown on interactive board. Specialist attends a meeting with colleagues. Camera B.

顧客サービス監査を実施するためのステップバイステップガイド

Companies that fail to prioritize their customer experience may find themselves at a disadvantage as…

顧客サービス業務
handsome businessman in suit and headphones with a microphone holding clipboard with documets looking with serious face sitting at the table in offise over orange background

顧客サービスにおける必須の義務:包括的なガイド

Every interaction with a customer is an opportunity—one that can forge lasting relationships or, if…

Customer Engagement Models 101
Hand pick red man of Social Network

顧客エンゲージメントモデルの基礎:種類と適用方法を理解する

With the explosion of digital channels and touchpoints, companies increasingly recognize the power of effective…

Understanding Customer Due Diligence
Image of two young businessmen discussing document in touchpad at meeting

顧客デューデリジェンスの理解:主な目的と実施戦略

As businesses navigate the complexities of financial regulation and the ever-evolving landscape of risk, the…

Understanding Workflow Management

ワークフロー管理を理解する: 主要な概念とコンポーネント

Imagine a bustling office where deadlines loom and tasks pile up, yet there’s an invisible…

Understanding Customer Relations
Partnership handshake innovation corporate business concept

顧客関係を理解する:主要な概念と実践

Customer relations go beyond mere transactions; they are the heart of a business’s interaction with…

Mastering Customer Service Interviews
Business people arguing about strategy of development

カスタマーサービス面接をマスターする:トップ20の質問と専門家の回答

As customer satisfaction becomes a key focus for businesses, mastering the intricacies of customer service…

Unlocking the Power of Customer Self-Service
3D Render of robot filing documents

顧客セルフサービスの力を引き出す:成功のための戦略

Imagine a scenario when your inquiry is addressed at the click of a button, and…

See Exceptional Customer Service
blinked young call center man wearing headset holding winner cup isolated on white background

必見!優れた顧客サービス事例トップ10

Imagine stepping into a world where every interaction leaves you feeling valued, understood, and cared…

Navigating Customer Service Targets
handsome businessman in suit and headphones with a microphone holding white arrow looking at camera presenting with arm copy space standing over white background

顧客サービス目標の達成:2025年に向けた戦略

The ability to meet and exceed customer needs directly correlates to business success, making it…

Two colleagues of male employees discuss a work plan on the eve of a business meeting. Koolega makes notes in the list of working current tasks

顧客サービス管理を理解する:主要な概念と戦略

In an era where customer satisfaction reigns supreme, the landscape of customer service is evolving…