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Refined Navigation, Improved Labels & Cleaner Conversation UI

7月 23, 2025
Contacts management interface on ThriveDesk platform, showcasing organized customer interactions, inbox filtering, and contact details for efficient customer support and relationship management.
Contact list screenshot from ThriveDesk CRM, displaying email, company, and conversation count for customer engagement, support, and communication tracking.

This release focuses on UI refinements, navigation improvements, and better label management, making it easier to find what you need and keep conversations organized.

Contact & Conversation Navigation

Professional SaaS contact management dashboard illustrating ThriveDesk integration for customer engagement and support.

We’ve refreshed the contact UI and introduced a new conversation navigator toggle. This makes it easier to switch between views and quickly manage conversations.

Label Management

Customer support conversation management with labels, priorities, and contact details on ThriveDesk platform.

Inbox labels now include “see more” and searching options for faster access. In addition, a new pagination option has been added in label settings, making label-heavy workspaces easier to manage.

改善点
  • Repositioned documents in the ThriveDesk header for better accessibility.
  • Long excerpts in chat navigator are now truncated for cleaner display.
  • Updated conversation layout for more consistency across views.
Bug Fixes
  • Fixed loading issue in Assistant settings.
  • Corrected time duration display in chat navigator.
  • Fixed wrong excerpt issue in live chat navigator.