We’re thrilled to introduce one of the most requested features for our ナレッジベース: Article Ordering! Now, you have complete control to organize articles exactly the way you want.
Flexible Article Ordering at the Category Level
Article ordering works on a category-by-category basis, allowing you to set unique orders for each category.
How to Set Custom Ordering
- Choose “Custom Ordering” for your desired category.
- Go to the article page and filter articles by that category.
- Use the drag icon to reorder articles by dragging them to the desired position.
And that’s it—you’re all set!
Additional Ordering Options
In addition to custom ordering, we support the following options:
- Latest Created: This is the default order for any category, organizing articles by their creation date.
- Title Ascending (A-Z): Sort articles alphabetically based on their titles.
- Popularity: Automatically orders articles by their popularity, with the most viewed ones appearing at the top.
This new feature makes it easier than ever to customize and optimize your Knowledge Base for your audience.
