This release introduces powerful bulk actions, smarter attachment handling, and smoother chat performance. We’ve also added small UI improvements to make everyday work faster and more reliable.
Bulk Actions in Conversations
You can now assign agents, change status, set priority, and add labels in bulk. This makes managing multiple conversations at once far easier.
Smarter Attachments
- Audio files now appear first with a built-in audio player.
- Other attachments (images, videos, PDFs, documents, archives) are grouped with appropriate icons and thumbnails.
- Non-audio attachment counts are clearly displayed.
- Attachments are ordered more consistently for quick scanning.
Smoother Chat Experience
Chats feel faster and more polished with animated scrolling to top when messages are sent, a new scrollbar in the navigator, and scoped scrollbars for chatroom lists. We also added skeleton loaders for widgets and fixed multiple widget rendering issues.
改善点
- Streamlined toolbar with reusable controls and consistent styling.
- Customizable placeholders and scalable priority icons for pickers.
- Reduced message width for better readability.
- Styling refinements for messages and teammate display.
Bug Fixes
- Fixed incorrect total number display.
- Fixed performance issues slowing down the editor.
- Fixed Reply-To header handling to properly use From name when missing display name.
- Fixed issue where pictures weren’t showing when new chatrooms were created from socket.
- Fixed widget re-rendering and visibility issues when switching rooms.
- Fixed editor not clearing on second message.
- Prevented rare errors when displaying status icons/classes for unknown statuses.