--- title: ThriveDesk Pricing canonical: "https://www.thrivedesk.com/pricing/" author: ThriveDesk description: "Review ThriveDesk pricing for shared inbox, live chat, automation, AI, and knowledge base support workflows." categories: [page] --- # A great experience is priceless Unlike our competitors we don’t charge per seat. Pay one flat price per plan, and on Unlimited your whole team is in, no matter the size. **Yearly** Save up to 34% Our shared inbox, live chat & knowledge base plans ### Basic For small businesses that want to delight their customers. $29 /mo Billed yearly · Save $120/year 2 teammates · 1 inbox [Start a free trial](https://app.thrivedesk.com/auth/register) [Book a demo](https://www.thrivedesk.com/demo/) What’s included - Shared inbox One inbox your whole team answers from together, so no customer email slips through. - Ticketing system Every request becomes a trackable ticket, from the first reply to resolution. - Live chat Talk with visitors in real time on your website or app. [View all features](#compare) ### Standard For startups and growing businesses ready to level up support. $69 /mo Billed yearly · Save $240/year 5 teammates · 2 inboxes [Start a free trial](https://app.thrivedesk.com/auth/register) [Book a demo](https://www.thrivedesk.com/demo/) Everything in Basic, plus - Public help center A self-service knowledge base where customers find answers on their own. - Workflow automation Rules that route, tag, assign, and reply automatically so your team skips the busywork. - MCP server Connect Claude, ChatGPT, Cursor, or VS Code and work tickets from your AI assistant. [View all features](#compare) ### Unlimited Recommended For companies obsessed with customer experience. $129 /mo Billed yearly · Save $360/year Unlimited teammates · 5 inboxes [Start a free trial](https://app.thrivedesk.com/auth/register) [Book a demo](https://www.thrivedesk.com/demo/) Everything in Standard, plus - Private help center A restricted knowledge base for logged-in customers or internal teams. - Multiple help centers Run separate, branded knowledge bases for each product or brand. - Visitor tracking See who is on your site in real time and which pages they are viewing. - WP Portal Let WordPress users manage their tickets and docs right inside your site. [View all features](#compare) Try free for 7 days. No credit card required. ## Need extras? Our add-ons have you covered Scale any plan with exactly what your team needs — nothing more. Extra inbox +$15 /mo Extra knowledge base +$20 /mo Remove ThriveDesk branding +$50 /mo Testimonials ![weDevs logo](https://www.thrivedesk.com/_astro/wedevs-logo-colored.CZ1zsiJa.svg) > “ ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best live chat software for small businesses. ” ![Nizam Uddin](https://www.thrivedesk.com/_astro/nizam.B0IpOeXM.jpg)Nizam Uddin CEO, weDevs ![Brainstorm Force logo](https://www.thrivedesk.com/_astro/surecart-logo.CyVpCQv8.svg) > “ The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements. ” ![Sujay Pawar](https://www.thrivedesk.com/_astro/sujay-pawar.S_zk3sed.jpg)Sujay Pawar CEO, Brainstorm Force ![Themefisher logo](https://www.thrivedesk.com/_astro/themefisher-logo.iZiIHaeu.svg) > “ As our business and list of clients grew, user classification data became vital for us. We needed to serve our premium customers first to keep our business running. ” ![Mehedi Hasan](https://www.thrivedesk.com/_astro/mehedi.CxiVuND-.jpg)Mehedi Hasan CEO, Themefisher ![Themesgrove logo](https://www.thrivedesk.com/_astro/tg_logo.mI64JEaF.png) > “ At some point, we were paying top dollar yet not all our support requirements were being met. After some digging, we found ThriveDesk. ” Mohammad Zannatun Nime Support Executive, Themesgrove ![Sigmative logo](https://www.thrivedesk.com/_astro/sigmative-logo.DGIzEm09.svg) > “ I love ThriveDesk so much. It’s easy to use and user friendly — the best choice for anyone who wants to modernize a classic support system and get live chat built in. ” ![Selim Rana](https://www.thrivedesk.com/_astro/selim-rana.CQkT8t1-.jpg)Selim Rana Founder, Sigmative Muslims Day > “ The performance of ThriveDesk is very good, and it’s intuitive. I just tried the AI chatbot — add a few knowledge base articles and it’s answering mostly correctly. ” Abdullah Al H. CEO, Muslims Day ## Compare every plan All the essentials in Basic, with more power as you grow. | Features | Basic $29 /mo | Standard $69 /mo | Recommended Unlimited $129 /mo | | --- | --- | --- | --- | | Team & inboxes | | | | | Teammates | 2 | 5 | Unlimited | | Team inboxes | 1 | 2 | 5 | | Help desk | | | | | Shared inbox | | | | | Ticketing system | | | | | Reply to conversations from email | | | | | Live chat | | | | | Custom auto-replies | | | | | Merge tickets | | | | | Tags | | | | | Private notes | | | | | Search | | | | | Satisfaction ratings (CSAT) | | | | | Automations & workflows | | | | | Instant replies | | | | | Collision detection | | | | | Assignment | | | | | @mention teammates | | | | | Automation rule templates | | | | | Custom rule builder | | | | | MCP server for AI assistants | | | | | External API calls | | | | | Knowledge base | | | | | Public help center | | | | | Private help center | | | | | Help center customization | | | | | Custom site branding | | | | | SEO optimization | | | | | Contact forms | | | | | Embeddable help center for WordPress | | | | | Channels | | | | | Inbound email | | | | | Live chat | | | | | In-app forms | | | | | Social | Soon | Soon | Soon | | Price | $29 /mo | $69 /mo | $129 /mo | | | [Start a free trial](https://app.thrivedesk.com/auth/register) | [Start a free trial](https://app.thrivedesk.com/auth/register) | [Start a free trial](https://app.thrivedesk.com/auth/register) | ## See how much you could actually save The same 10-seat team, priced against the help desks you’re probably comparing us to. ### vs. Zendesk Zendesk Professional · 10 users Their cost $13,800 /year ThriveDesk $1,188 /year You save $12,612 /year ### vs. Intercom Intercom Advanced · 10 users Their cost $11,880 /year ThriveDesk $1,188 /year You save $10,692 /year ### vs. Help Scout Help Scout Plus · 10 users Their cost $5,280 /year ThriveDesk $1,188 /year You save $4,092 /year We selected the plans that align most closely with the features ThriveDesk provides. ## Trusted by 2,000+ companies around the world They really stand behind their product and constantly push it forward. It’s getting better every day! I can now have all my customer tickets in one place — that’s peace of mind. Marius Tyranowski CMO of Angaben gemäß ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best software for small companies. Ataur Rahaman CEO of Xpeed Studio Our pricing promise ## Why we’re so affordable (and always will be) Letter no. 0002 Bootstrapped since day one\* Our competitors raised money from venture capital or private equity, chasing rapid growth and prioritizing profits over people. At first they build for you — the small business owner. But soon their sights shift. Enterprise clients promise bigger paydays, so they chase them. New features are built for enterprise, not you. Interfaces become bloated. Simplicity is sacrificed. Suddenly the tool you loved feels like it’s no longer yours. That’s not us. We chose a different path. We’re bootstrapped, which means we’re funded by one group only — you, our customers. We have no investors to impress, no quarterly profit targets to chase, and no enterprise dreams pulling us away from the people we set out to serve. Our mission is simple: help you grow your business through exceptional customer service. We’re a small, nimble team with big dreams, and we take pride in keeping costs low so we can pass the savings on to you. If you’re tired of paying enterprise prices for features you’ll never use, we get it. We’re not here to outgrow you — we’re here to grow with you. — From all of us on the team that works for you - no investors - no enterprise upsell - funded by customers - \*and staying that way [Give ThriveDesk a Try](https://app.thrivedesk.com/auth/register) ### For bootstrappers & small businesses We started with no help, just like you. Your money is valuable, and we understand. Let us help with affordable pricing that’s perfect for startups and small businesses. [Talk to us](https://www.thrivedesk.com/demo/) ### For non-profits & educational institutions We offer discounts for non-profits and educational institutions. Reach out and we’ll gladly guide you through the process. [Talk to us](https://www.thrivedesk.com/demo/) ## Questions about ThriveDesk? Some of the more frequently asked questions. Still stuck? Chat with us or email help@thrivedesk.com. Want to see ThriveDesk in action? [Book a demo](https://www.thrivedesk.com/demo/) ### What is a shared inbox? Why should we have one? A shared inbox lets multiple team members handle emails coming into one inbox without stepping on each other. You get private internal notes, @mentions, and collision detection, a full audit trail of who worked on each conversation, reporting on individual and team performance, and a powerful search builder to find anything in a few clicks. ### Is my data safe with ThriveDesk? We adhere to the industry’s best practices and highest standards, from code to infrastructure. Data is stored and replicated across multiple AWS servers and locations, backed up every hour. Only a small number of engineers access client data, on a need-to-know basis, and everything is 256-bit encrypted. ThriveDesk has been a privacy-focused, GDPR-compliant product from day one. ### How is ThriveDesk different from sharing a Gmail login? Gmail was designed for one person, so it has no team-oriented features. ThriveDesk adds private notes, @mentions, and collision detection, plus conversation states, canned replies, powerful reporting, and customer-information widgets with full purchase history. ### Does ThriveDesk allow us to support multiple brands? Yes. You can forward in multiple email addresses, each with its own mailbox in ThriveDesk, and your team can see and respond per brand or store. You can also have multiple assistants, chats, knowledge bases, and communities — each customized with your branding. ### Are there any agent limitations per account? No. You can add as many support agents to your workspace as you want. ### What integrations do you offer? ThriveDesk offers internal integrations (assistant, knowledge base, community, and more) as well as a variety of third-party apps that connect to your account. ### Does ThriveDesk support live chat? Yes. It’s super simple to start chatting with customers on your website or app through the ThriveDesk chat widget. ### Do you have a knowledge base tool? Yes — a powerful, customizable knowledge base available from the Standard plan onward. ### How long does it take to set up our account? Can you help? As soon as you sign up, our onboarding workflow guides you through setting up your mailbox and adding teammates in just a few clicks. Reach out to our support team any time if you have questions. ### Will we be charged when our trial is up? No. We don’t ask for your credit card up front, so you’re only charged when you decide you’re ready. If you want to continue, we’ll ask for payment details. If not, cancel with a click — no questions asked. ### Can we cancel at any time? There’s no minimum contract for ThriveDesk — cancel at any time without penalty or hassle. ### Can I delete my data and account? Yes. From your account settings you can delete your account and we’ll remove everything instantly. You have the complete right to be forgotten. ### What payment methods do you accept? We accept PayPal, Mastercard, Visa, American Express, and all major credit and debit cards. ### Do you have a Help Scout migrator? Yes. Our concierge migration team can move all your Help Scout data for free when you sign up for an annual plan. Fill out the form and we’ll take care of it. If you have an annual contract with Help Scout, we’ll buy out the remaining credit for you.