{"id":34626,"date":"2024-03-19T11:44:55","date_gmt":"2024-03-19T08:44:55","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=34626"},"modified":"2025-09-28T16:29:05","modified_gmt":"2025-09-28T13:29:05","slug":"best-live-chat-software-for-startups","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/ja\/best-live-chat-software-for-startups\/","title":{"rendered":"\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u4f01\u696d\u5411\u3051\u30d9\u30b9\u30c8\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a27\u9078\uff082026\u5e74\u7248\uff09"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Live chat software has become an essential tool for startups looking to provide real-time customer support and boost sales. With the rise of messaging apps and social media, customers today expect to get quick answers to their questions.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Live chat allows startups to engage visitors proactively on their website and turn them into customers. The <a href=\"https:\/\/www.thrivedesk.com\/ja\/best-live-chat-software-for-ecommerce\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/best-live-chat-software-for-ecommerce\/\" rel=\"noreferrer noopener\">right live chat software<\/a> can help startups increase conversion rates, improve customer satisfaction, and provide support at scale as they grow.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In this article, we will look at some of the best live chat software for startups. We will cover both free and paid solutions that offer different features to meet diverse needs and budgets. Whether you need basic messaging or advanced features like chatbots and analytics, there are great choices available.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We will compare factors like ease of use, mobile support, integrations, scalability and cost to help you <a href=\"https:\/\/www.thrivedesk.com\/ja\/best-live-chat-software-for-healthcare\/\">determine the right live chat software<\/a> for startup. With the help of this guide, you will be able to make an informed decision and choose a solution that fuels your startup&#8217;s customer engagement and growth.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"7-best-live-chat-software-for-startups-at-a-glance\">7 Best Live Chat Software for Startups at a glance<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2<\/th><th>\u4fa1\u683c<\/th><th>\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u4f01\u696d\u5411\u3051\u306e\u4e3b\u306a\u7279\u5fb4<\/th><\/tr><\/thead><tbody><tr><td><a href=\"#thrive-desk\" data-type=\"internal\" data-id=\"#thrive-desk\">\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/a><\/td><td>\u6708\u984d$25\u304b\u3089<\/td><td>\u6ce8\u6587\u51e6\u7406\u3001\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3001\u30a2\u30f3\u30b1\u30fc\u30c8\u3001\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u9023\u643a\uff08\u4f8b\uff1aWooCommerce\u3001EDD\u3001Surecart\u3001Freemius\uff09<\/td><\/tr><tr><td><a href=\"#zendesk-chat\" data-type=\"internal\" data-id=\"#zendesk-chat\">Zendesk\u30c1\u30e3\u30c3\u30c8<\/a><\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c81\u4eba\u3042\u305f\u308a\u6708\u984d$69\u304b\u3089<\/td><td>Scalable solution, integrates with other Zendesk products, developer tools<\/td><\/tr><tr><td><a href=\"#freshchat\" data-type=\"internal\" data-id=\"#freshchat\">\u30d5\u30ec\u30c3\u30b7\u30e5\u30c1\u30e3\u30c3\u30c8<\/a><\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c81\u4eba\u3042\u305f\u308a\u6708\u984d$19\u304b\u3089<\/td><td>Affordable plans, integrations with popular business apps, freemium tier<\/td><\/tr><tr><td><a href=\"#olark\" data-type=\"internal\" data-id=\"#olark\">\u30aa\u30e9\u30fc\u30af<\/a><\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c81\u4eba\u3042\u305f\u308a\u6708\u984d$29\u304b\u3089<br><\/td><td>Salesforce &amp; Slack Integration, Chat Transcripts, Customizable Chat Box Branding, Automation Rules, Real-time and Scheduled Analytics Reports<\/td><\/tr><tr><td><a href=\"#help-scout\" data-type=\"internal\" data-id=\"#help-scout\">\u30d8\u30eb\u30d7\u30b9\u30ab\u30a6\u30c8<\/a><\/td><td>\u6708\u984d$20\/\u30e6\u30fc\u30b6\u30fc\u304b\u3089<\/td><td>\u30b7\u30f3\u30d7\u30eb\u3067\u304a\u624b\u9803\u4fa1\u683c\u3001\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u642d\u8f09\u3001\u5916\u51fa\u5148\u3067\u3082\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u4ed8\u304d<\/td><\/tr><tr><td><a href=\"#drift\" data-type=\"internal\" data-id=\"#drift\">\u30c9\u30ea\u30d5\u30c8<\/a><\/td><td>\u6708\u984d$2,500\u304b\u3089\uff08\u5e74\u9593\u8acb\u6c42\uff09<\/td><td>\u4f1a\u8a71\u578b\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u6a5f\u80fd\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u8a2a\u554f\u8005\u8ffd\u8de1\u3001\u30ea\u30fc\u30c9\u8cc7\u683c\u8a8d\u5b9a\u306e\u305f\u3081\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/td><\/tr><tr><td><a href=\"#intercom\" data-type=\"internal\" data-id=\"#intercom\">\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/a><\/td><td>\u6708\u984d$39\/\u5e2d\u304b\u3089<\/td><td>\u5f37\u529b\u306a\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u304a\u3088\u3073\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"7-best-live-chat-software-for-a-startups-in-depth\">7 Best Live Chat Software for a Startups In Depth<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"thrive-desk\">\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af&nbsp;<\/h3>\n\n\n\n<div class=\"wp-block-telex-block-youtube-video-modal\"><div class=\"youtube-video-modal\" data-video-id=\"ff0j6OYG4Ms\"><div class=\"youtube-video-thumbnail\" role=\"button\" tabindex=\"0\"><img decoding=\"async\" src=\"https:\/\/img.youtube.com\/vi\/ff0j6OYG4Ms\/maxresdefault.jpg\" alt=\"YouTube\u52d5\u753b\u306e\u30b5\u30e0\u30cd\u30a4\u30eb\" loading=\"lazy\" title=\"\"><div class=\"youtube-play-button\"><div class=\"play-icon\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\" aria-hidden=\"true\"><path fill=\"currentColor\" d=\"M8 5v14l11-7z\"><\/path><\/svg><\/div><\/div><\/div><\/div><div class=\"youtube-modal-overlay\" style=\"display:none\"><div class=\"youtube-modal-content\"><button class=\"youtube-modal-close\" aria-label=\"\u30d3\u30c7\u30aa\u30e2\u30fc\u30c0\u30eb\u3092\u9589\u3058\u308b\"><svg width=\"24\" height=\"24\" viewbox=\"0 0 24 24\"><path fill=\"currentColor\" d=\"M19 6.41L17.59 5 12 10.59 6.41 5 5 6.41 10.59 12 5 17.59 6.41 19 12 13.41 17.59 19 19 17.59 13.41 12z\"><\/path><\/svg><\/button><div class=\"youtube-video-container\"><iframe src=\"\" data-src=\"https:\/\/www.youtube.com\/embed\/ff0j6OYG4Ms?autoplay=1&amp;rel=0\" title=\"YouTube\u52d5\u753b\u30d7\u30ec\u30fc\u30e4\u30fc\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><div class=\"youtube-cta-section\"><div class=\"youtube-cta-text\"><h3 class=\"youtube-cta-title\">24\u6642\u9593365\u65e5\u9867\u5ba2\u3068\u5bfe\u8a71\u3059\u308bAI\u30b5\u30dd\u30fc\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8<\/h3><p class=\"youtube-cta-subtitle\">ThriveDesk IQ\u306f\u3001\u8cb4\u793e\u306e\u4f01\u696d\u77e5\u8b58\u3068\u9867\u5ba2\u306e\u72b6\u6cc1\u3092\u7d44\u307f\u5408\u308f\u305b\u308b\u3053\u3068\u3067\u3001\u3042\u3089\u3086\u308b\u5bfe\u5fdc\u306b\u304a\u3044\u3066\u3001\u3088\u308a\u8fc5\u901f\u3067\u30b9\u30de\u30fc\u30c8\u304b\u3064\u7684\u78ba\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/p><\/div><a href=\"https:\/\/app.thrivedesk.com\/auth\/register\" class=\"youtube-cta-button\" target=\"_blank\" rel=\"noopener\">\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\u3092\u59cb\u3081\u308b<svg width=\"16\" height=\"16\" viewbox=\"0 0 24 24\" fill=\"currentColor\"><path d=\"M8.59 16.59L13.17 12 8.59 7.41 10 6l6 6-6 6-1.41-1.41z\"><\/path><\/svg><\/a><\/div><\/div><\/div><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk is the ideal live chat software for startups seeking to deliver top-notch real-time customer support. It combines <a href=\"https:\/\/www.thrivedesk.com\/ja\/live-chat\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/live-chat\/\" rel=\"noreferrer noopener\">robust live chat capabilities<\/a> with shared inboxes, an AI knowledge base, and deep eCommerce integrations to enable personalized, context-rich assistance throughout the customer journey.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By centralizing information across channels, ThriveDesk helps agents efficiently resolve issues while delighting customers. The affordable plans and shared team inbox allow early-stage startups to scale support capabilities as they grow. With ThriveDesk, startups can provide 24\/7 exceptional service no matter their size.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">ThriveDesk\u306e\u4e3b\u306a\u7279\u5fb4\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Seamless eCommerce Integrations:<\/strong> Seamless integration with leading eCommerce platforms like WooCommerce, allowing agents to handle orders, shipping, cancellations and more directly within the chat widget<\/li>\n\n\n\n<li><a href=\"https:\/\/www.thrivedesk.com\/ja\/introducing-wpportal\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>WPPortal<\/strong><\/a><strong> (Self-Service Customer Portal):<\/strong> Self-service portal enabling customer agents to provide instant support view order status and track shipments under one dashboard<\/li>\n\n\n\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\uff1a<\/strong> Customizable chat widget providing a personalized customer experience aligned with brand image<\/li>\n\n\n\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u7ffb\u8a33:<\/strong> Real-time translation breaking down language barriers when assisting international customers<\/li>\n\n\n\n<li><strong>AI\u642d\u8f09\u30a8\u30c7\u30a3\u30bf\u30fc\uff1a<\/strong> AI-powered corrections helping agents communicate effectively and avoid errors<\/li>\n\n\n\n<li><strong>\u5171\u6709\u53d7\u4fe1\u30c8\u30ec\u30a4:<\/strong> <a href=\"https:\/\/www.thrivedesk.com\/ja\/shared-inbox\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/shared-inbox\/\" rel=\"noreferrer noopener\">\u5171\u6709\u53d7\u4fe1\u30c8\u30ec\u30a4<\/a> and slash commands streamlining collaboration across departments<\/li>\n\n\n\n<li><strong>\u8a73\u7d30\u306a\u5206\u6790:<\/strong> Granular analytics providing actionable insights on common inquiries, resolution times and agent performance<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>\u76f4\u611f\u7684\u3067\u4f7f\u3044\u3084\u3059\u3044\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306a\u306e\u3067\u3001\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u306f\u6700\u5c0f\u9650\u3067\u6e08\u307f\u307e\u3059\u3002<\/td><td>\u30cd\u30a4\u30c6\u30a3\u30d6\u30e2\u30d0\u30a4\u30eb\u30a2\u30e9\u30fc\u30c8\u306e\u6b20\u5982<\/td><\/tr><tr><td>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u7ffb\u8a33\u3001AI\u642d\u8f09\u30a8\u30c7\u30a3\u30bf\u30fc\u3001\u5171\u6709\u53d7\u4fe1\u30c8\u30ec\u30a4\u306b\u3088\u308a\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u52b9\u7387\u7684\u306a\u3084\u308a\u53d6\u308a\u304c\u53ef\u80fd\u306b\u306a\u308a\u307e\u3059\u3002<\/td><td><\/td><\/tr><tr><td>Self-service portal empowers customers and reduces agent workload and company cost<\/td><td><\/td><\/tr><tr><td>Granular analytics provide valuable data to optimize support<\/td><td><\/td><\/tr><tr><td>\u3055\u307e\u3056\u307e\u306a\u4f01\u696d\u898f\u6a21\u306b\u5bfe\u5fdc\u3057\u305f\u7af6\u4e89\u529b\u306e\u3042\u308b\u30d7\u30e9\u30f3\u3092\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30bf\u30fc\u30bf\u30fc<\/td><td>$25\/\u6708\uff084\u5e2d\uff09<\/td><\/tr><tr><td>\u30d7\u30e9\u30b9<\/td><td>$49\/\u6708\uff0810\u5e2d\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/pricing\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/pricing\/\" rel=\"noreferrer noopener\">ThriveDesk\u306e\u6599\u91d1\u30d7\u30e9\u30f3<\/a> \u516c\u5e73\u3067\u7af6\u4e89\u529b\u306e\u3042\u308b\u4fa1\u683c\u8a2d\u5b9a\u3067\u3059\u3002\u3042\u3089\u3086\u308b\u898f\u6a21\u306e\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u305f\u69d8\u3005\u306a\u30d7\u30e9\u30f3\u3092\u3054\u7528\u610f\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">With robust eCommerce capabilities, omnichannel integrations and customization options, ThriveDesk enables smaller businesses to deliver exceptional real-time support, nurture customer relationships and facilitate a smooth post-purchase experience &#8211; ultimately driving growth through improved conversion and loyalty.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"zendesk-chat\">Zendesk\u30c1\u30e3\u30c3\u30c8&nbsp;<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"2009\" height=\"957\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk.png\" alt=\"Zendesk\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\" class=\"wp-image-39078\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk.png 2009w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk-768x366.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk-1536x732.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk-18x9.png 18w\" sizes=\"(max-width: 2009px) 100vw, 2009px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Zendesk Chat is a live chat and messaging software designed for companies to communicate with customers in real-time on their website, mobile app, and messaging apps. It allows you to have conversations with customers when they need help or have questions.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Zendesk Chat\u306e\u4e3b\u306a\u6a5f\u80fd\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\uff1a<\/strong> Engage with website visitors and app users directly on their platform.<\/li>\n\n\n\n<li><strong>AI Chatbots:<\/strong> Automate common questions and tasks with AI bots.<\/li>\n\n\n\n<li><strong>Ticketing:<\/strong> Seamlessly convert chat conversations into customer service tickets for efficient tracking.<\/li>\n\n\n\n<li><strong>Predefined chat messages:<\/strong> Offer quick and consistent responses to frequently asked questions.<\/li>\n\n\n\n<li><strong>Visitor tracking:<\/strong> Monitor website visitor behavior and identify potential leads.<\/li>\n\n\n\n<li><strong>Reporting &amp; analytics:<\/strong> Gain valuable insights into customer interactions and <a href=\"https:\/\/www.thrivedesk.com\/ja\/live-chat-best-practices\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/live-chat-best-practices\/\" rel=\"noreferrer noopener\">improve your support strategy<\/a>.<\/li>\n\n\n\n<li><strong>Specialized program for Startups: <\/strong>They offer a 6 months free program for Startups with unlimited access to their community features and other Zendesk tools.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>Free for startups with up to 50 agents for 6 months (through Zendesk for Startups Program)<\/td><td>More advanced features like reporting and analytics require paid subscriptions<\/td><\/tr><tr><td>Simple interface makes implementing and using live chat a breeze<\/td><td>Might need additional integrations with your existing CRM or other tools for a complete picture<\/td><\/tr><tr><td>Grows with your business, allowing you to add more agents and features as needed<\/td><td><\/td><\/tr><tr><td>Provides real-time support for faster issue resolution and increased customer satisfaction<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30a4\u30fc\u30c8\u30c1\u30fc\u30e0<\/td><td>$69\/\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\/\u6708<\/td><\/tr><tr><td>\u30b9\u30a4\u30fc\u30c8\u306e\u6210\u9577<\/td><td>$115\/\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\/\u6708<\/td><\/tr><tr><td>\u30b9\u30a4\u30fc\u30c8\u30d7\u30ed\u30d5\u30a7\u30c3\u30b7\u30e7\u30ca\u30eb&nbsp;<\/td><td>$149\/\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\/\u6708<\/td><\/tr><tr><td>\u30b9\u30a4\u30fc\u30c8\u30a8\u30f3\u30bf\u30fc\u30d7\u30e9\u30a4\u30ba<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"freshchat\">\u30d5\u30ec\u30c3\u30b7\u30e5\u30c1\u30e3\u30c3\u30c8&nbsp;<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1699\" height=\"842\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk.png\" alt=\"Freshworks\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306e\u30b9\u30af\u30ea\u30fc\u30f3\u30b7\u30e7\u30c3\u30c8\u3002\u30c1\u30fc\u30e0\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3068AI\u3092\u6d3b\u7528\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u304c\u7d39\u4ecb\u3055\u308c\u3066\u3044\u307e\u3059\u3002.\" class=\"wp-image-39085\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk.png 1699w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk-768x381.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk-1536x761.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk-18x9.png 18w\" sizes=\"(max-width: 1699px) 100vw, 1699px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Freshchat is a powerful live chat and messaging platform that helps startups build meaningful connections with their customers and nurture growth. It allows you to offer real-time support across multiple channels, <a href=\"https:\/\/www.thrivedesk.com\/ja\/features\/automation\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/features\/automation\/\" rel=\"noreferrer noopener\">automate repetitive tasks with AI<\/a> chatbots, and gain valuable customer insights to improve your product and service.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Freshchat\u306e\u4e3b\u306a\u7279\u5fb4\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Multi-channel messaging:<\/strong> Chat with customers on your website, mobile app, Facebook Messenger, WhatsApp, and other popular channels, all from one unified platform.<\/li>\n\n\n\n<li><strong>AI chatbots:<\/strong> Automate frequently asked questions and simple support requests, freeing up your agents to handle more complex issues.<\/li>\n\n\n\n<li><strong>\u5171\u6709\u53d7\u4fe1\u30c8\u30ec\u30a4\uff1a<\/strong> Collaborate with your team to streamline customer communication. Agents can see conversation history and assign ownership for efficient resolution.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/ja\/integrations\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/integrations\/\" rel=\"noreferrer noopener\">\u5f37\u529b\u306a\u7d71\u5408<\/a>:<\/strong> Connect Freshchat with your existing CRM, helpdesk, or marketing automation tools for a seamless experience.<\/li>\n\n\n\n<li><strong>Detailed reporting: <\/strong>Gain insights into customer behavior and sentiment to understand their needs and improve your offerings.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>Freshchat offers a free plan for small teams, making it an accessible option for startups on a budget<\/td><td>\u7121\u6599\u30d7\u30e9\u30f3\u306e\u6a5f\u80fd\u306b\u306f\u5236\u9650\u304c\u3042\u308a\u307e\u3059<\/td><\/tr><tr><td>Easily adapt to your growing needs with flexible pricing plans<\/td><td>\u7af6\u5408\u4ed6\u793e\u3068\u6bd4\u8f03\u3057\u3066\u3001\u9ad8\u5ea6\u306a\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3084\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u306a\u3069\u306e\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308b\u3002<\/td><\/tr><tr><td>Intuitive interface and pre-built features make it quick to set up and use, even for non-technical teams<\/td><td>\u9ad8\u5ea6\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u6bd4\u8f03\u3057\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u306f\u4f4e\u3044<\/td><\/tr><tr><td>Provide personalized and immediate support, leading to higher customer satisfaction and loyalty<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u7121\u6599<\/td><td>$0<\/td><\/tr><tr><td>\u6210\u9577<\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c81\u4eba\u3042\u305f\u308a\u6708\u984d$19\u3001\u5e74\u9593\u8acb\u6c42<\/td><\/tr><tr><td>\u30d7\u30ed<\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c81\u4eba\u3042\u305f\u308a\u6708\u984d$49\u3001\u5e74\u9593\u8acb\u6c42<\/td><\/tr><tr><td>\u4f01\u696d<\/td><td>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c81\u4eba\u3042\u305f\u308a\u6708\u984d$79\u3001\u5e74\u9593\u8acb\u6c42<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"olark\">\u30aa\u30e9\u30fc\u30af<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1542\" height=\"785\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/olark.png\" alt=\"Olark\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\" class=\"wp-image-39127\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/olark.png 1542w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/olark-768x391.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/olark-1536x782.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/olark-18x9.png 18w\" sizes=\"(max-width: 1542px) 100vw, 1542px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Olark offers an intuitive and customizable live chat platform designed to meet the needs of fast-growing startups. Its automation features allow early-stage companies to deliver personalized, on-brand customer support that <a href=\"https:\/\/www.thrivedesk.com\/ja\/how-to-meet-customer-satisfaction\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/how-to-meet-customer-satisfaction\/\" rel=\"noreferrer noopener\">drives user engagement and satisfaction<\/a>.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Key features of Olark:<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8a2a\u554f\u8005\u306e\u884c\u52d5\u8ffd\u8de1\uff1a<\/strong> \u8a2a\u554f\u8005\u306e\u30af\u30ea\u30c3\u30af\u3001\u884c\u52d5\u5c65\u6b74\u3001\u53c2\u7167\u5143\u3092\u8a73\u7d30\u306b\u8ffd\u8de1\u3057\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u53ef\u80fd\u306b\u3059\u308b\u30c4\u30fc\u30eb<\/li>\n\n\n\n<li><strong>\u30ea\u30fc\u30c9\u8cc7\u683c\u5be9\u67fb\u306e\u81ea\u52d5\u5316\uff1a<\/strong> \u898b\u8fbc\u307f\u5ba2\u304c\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u57fa\u6e96\u3092\u6e80\u305f\u3057\u305f\u969b\u306b\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30c1\u30e3\u30c3\u30c8\u62db\u5f85\u3092\u30c8\u30ea\u30ac\u30fc\u3059\u308b\u30eb\u30fc\u30eb<\/li>\n\n\n\n<li><strong>Shopper Profile Building:<\/strong> Custom data forms facilitating collection of detailed visitor information during chats<\/li>\n\n\n\n<li><strong>\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30b5\u30dd\u30fc\u30c8\uff1a<\/strong> \u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30d6\u30e9\u30f3\u30c9\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30af\u30b9\u3068\u3001\u95a2\u9023\u6027\u306e\u9ad8\u3044\u5fdc\u7b54\u3092\u8fc5\u901f\u5316\u3059\u308b\u81ea\u52d5\u5316\u6a5f\u80fd<\/li>\n\n\n\n<li><strong>\u30b5\u30dd\u30fc\u30c8\u30b9\u30bf\u30c3\u30d5\u306e\u6700\u9069\u5316\uff1a<\/strong> \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u9593\u306e\u76e3\u8996\u3001\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3001\u304a\u3088\u3073\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5f37\u5316\u3059\u308b\u6a5f\u80fd<\/li>\n\n\n\n<li><strong>\u7d71\u5408\u3055\u308c\u305f\u30af\u30ed\u30b9\u30c1\u30e3\u30cd\u30eb\u5206\u6790\uff1a<\/strong> \u30c1\u30e3\u30cd\u30eb\u5168\u4f53\u306b\u308f\u305f\u308b\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u7387\u3001\u89e3\u6c7a\u7387\u3001ROI\u3092\u307e\u3068\u3081\u305f\u5305\u62ec\u7684\u306a\u30ec\u30dd\u30fc\u30c8<\/li>\n\n\n\n<li><strong>\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u7d71\u5408\u306e\u62e1\u5f35\uff1a<\/strong> \u8c4a\u5bcc\u306a\u30a2\u30c9\u30aa\u30f3\u3068\u3001\u4e3b\u8981\u306a\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u304a\u3088\u3073\u8ca9\u58f2\u30c4\u30fc\u30eb\u3068\u306e40\u4ee5\u4e0a\u306e\u30cd\u30a4\u30c6\u30a3\u30d6\u7d71\u5408\u6a5f\u80fd<\/li>\n\n\n\n<li><strong>Reliable Scalability:<\/strong> Trusted by leading enterprise brands for secure and flexible scaling to high chat volumes<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>Gather essential information before chats for efficient resolution<\/td><td>Most valuable features are locked behind paid plans<\/td><\/tr><tr><td>Increase sales by promoting deals directly within chats<\/td><td>Reports of difficulties collaborating with colleagues within the platform<\/td><\/tr><tr><td>Easily access and integrate customer data for targeted sales efforts<\/td><td>Inaccurate status indicators for online users<\/td><\/tr><tr><td>Save chat transcripts for reference and share data with other sales tools<\/td><td>Expensive for smaller businesses<\/td><\/tr><tr><td>\u30c1\u30e3\u30c3\u30c8\u91cf\u3001\u6e80\u8db3\u5ea6\u30b9\u30b3\u30a2\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u6d3b\u52d5\u3092\u5206\u6790\u3057\u3001\u5b9f\u7528\u7684\u306a\u6d1e\u5bdf\u3092\u5f97\u308b\u3002<\/td><td><\/td><\/tr><tr><td>Integrate with various tools like Zapier, MailChimp, and Google Analytics<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30aa\u30e9\u30fc\u30af<\/td><td>$29\/\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\/\u6708<\/td><\/tr><tr><td>Olark Pro<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"help-scout\">\u30d8\u30eb\u30d7\u30b9\u30ab\u30a6\u30c8&nbsp;<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1639\" height=\"850\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1.png\" alt=\"\u30d8\u30eb\u30d7\u30b9\u30ab\u30a6\u30c8\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\" class=\"wp-image-39096\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1.png 1639w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1-768x398.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1-1536x797.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1-18x9.png 18w\" sizes=\"(max-width: 1639px) 100vw, 1639px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Help Scout is a customer service platform <a href=\"https:\/\/www.thrivedesk.com\/ja\/best-live-chat-software-for-small-business\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/best-live-chat-software-for-small-business\/\" rel=\"noreferrer noopener\">built for small businesses<\/a> that value high-quality support experiences. With its <a href=\"https:\/\/www.thrivedesk.com\/ja\/best-practices-for-shared-mailbox\/\">shared mailbox<\/a>, help desk, and knowledge base software, Help Scout makes it easy for Startups to deliver email or in-app support that feels personal and helpful.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Help Scout\u306e\u4e3b\u306a\u6a5f\u80fd\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u7c21\u5358\u304b\u3064\u8fc5\u901f\u306a\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\uff1a<\/strong> \u4f7f\u3044\u3084\u3059\u3044\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3067\u3001\u30b3\u30fc\u30c7\u30a3\u30f3\u30b0\u4e0d\u8981\u3001\u6570\u5206\u3067\u59cb\u3081\u3089\u308c\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u8907\u6570\u306e\u30c1\u30e3\u30c3\u30c8\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\uff1a <\/strong>Manage multiple chats simultaneously to efficiently handle customer inquiries.<\/li>\n\n\n\n<li><strong>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u30c1\u30e3\u30c3\u30c8\u3068\u30c1\u30b1\u30c3\u30c8\u767a\u884c\uff1a<\/strong> \u554f\u3044\u5408\u308f\u305b\u306b\u306f\u5373\u5ea7\u306b\u5bfe\u5fdc\u3059\u308b\u304b\u3001\u5f8c\u3067\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u3059\u308b\u305f\u3081\u306b\u30c1\u30b1\u30c3\u30c8\u306b\u5909\u63db\u3059\u308b\u3002.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/ja\/canned-reply-guide\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/canned-reply-guide\/\" rel=\"noreferrer noopener\">\u5b9a\u578b\u8fd4\u4fe1<\/a>: <\/strong>\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u3042\u3089\u304b\u3058\u3081\u7528\u610f\u3057\u3066\u304a\u304f\u3053\u3068\u3067\u3001\u6642\u9593\u3068\u52b4\u529b\u3092\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30c1\u30e3\u30c3\u30c8\u5c65\u6b74\u3068\u8a2a\u554f\u8005\u8ffd\u8de1\uff1a<\/strong> \u904e\u53bb\u306e\u4f1a\u8a71\u3092\u632f\u308a\u8fd4\u308a\u3001\u8a2a\u554f\u8005\u306e\u884c\u52d5\u3092\u8ffd\u8de1\u3059\u308b\u3053\u3068\u3067\u3001\u3088\u308a\u6df1\u3044\u7406\u89e3\u304c\u5f97\u3089\u308c\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\uff1a<\/strong> \u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u5411\u3051\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u4f7f\u3048\u3070\u3001\u5916\u51fa\u5148\u3067\u3082\u9867\u5ba2\u3068\u306e\u3064\u306a\u304c\u308a\u3092\u7dad\u6301\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>Affordable pricing plans designed specifically for startups<\/td><td>\u7121\u6599\u30d7\u30e9\u30f3\u3067\u306f\u57fa\u672c\u7684\u306a\u6a5f\u80fd\u3068\u540c\u6642\u30c1\u30e3\u30c3\u30c81\u56de\u306e\u307f\u5229\u7528\u53ef\u80fd\u3067\u3059\u3002<\/td><\/tr><tr><td>\u8907\u6570\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u540c\u6642\u306b\u51e6\u7406\u3057\u3001\u554f\u984c\u3092\u3088\u308a\u8fc5\u901f\u306b\u89e3\u6c7a\u3059\u308b<\/td><td>\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u3067\u306f\u3042\u308b\u3082\u306e\u306e\u3001\u4e00\u90e8\u306e\u9ad8\u5ea6\u306a\u6a5f\u80fd\u306b\u3064\u3044\u3066\u306f\u3001\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u306b\u306f\u30ac\u30a4\u30c0\u30f3\u30b9\u304c\u5fc5\u8981\u3068\u306a\u308b\u5834\u5408\u304c\u3042\u308b\u3002<\/td><\/tr><tr><td>\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3068\u500b\u5225\u5bfe\u5fdc\u3092\u63d0\u4f9b\u3059\u308b<\/td><td>\u4ed6\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306e\u9ad8\u5ea6\u306a\u9023\u643a\u306b\u306f\u3001\u6709\u6599\u30d7\u30e9\u30f3\u3078\u306e\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u304c\u5fc5\u8981\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u8a2a\u554f\u8005\u3092\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u901a\u3058\u3066\u898b\u8fbc\u307f\u5ba2\u3084\u58f2\u4e0a\u306b\u3064\u306a\u3052\u308b<\/td><td><\/td><\/tr><tr><td>\u6280\u8853\u7684\u306a\u5c02\u9580\u77e5\u8b58\u306f\u4e0d\u8981\u3067\u3001\u30ea\u30bd\u30fc\u30b9\u304c\u9650\u3089\u308c\u3066\u3044\u308b\u4f01\u696d\u306b\u6700\u9069\u3067\u3059\u3002<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u6a19\u6e96<\/td><td>\u6708\u984d$25\/\u30e6\u30fc\u30b6\u30fc\uff08\u6708\u6255\u3044\uff09\u3002\u6708\u984d$20\/\u30e6\u30fc\u30b6\u30fc\uff08\u5e74\u6255\u3044\uff09\u3002.<\/td><\/tr><tr><td>\u30d7\u30e9\u30b9<\/td><td>\u6708\u984d$50\/\u30e6\u30fc\u30b6\u30fc\uff08\u6708\u6255\u3044\uff09\u3002\u6708\u984d$40\/\u30e6\u30fc\u30b6\u30fc\uff08\u5e74\u6255\u3044\uff09\u3002.<\/td><\/tr><tr><td>\u30d7\u30ed<\/td><td>\u6708\u984d$65\/\u30e6\u30fc\u30b6\u30fc\u3001\u5e74\u9593\u8acb\u6c42\u3002.<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"drift\">\u30c9\u30ea\u30d5\u30c8<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1668\" height=\"875\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/drift.png\" alt=\"ThriveDesk\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u4e0a\u3067\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u8a2a\u554f\u8005\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u901a\u3058\u3066\u30ea\u30fc\u30c9\u7372\u5f97\u3068\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u4fc3\u9032\u3059\u308bAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3002.\" class=\"wp-image-39126\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/drift.png 1668w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/drift-768x403.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/drift-1536x806.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/drift-18x9.png 18w\" sizes=\"(max-width: 1668px) 100vw, 1668px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">Drift is a conversational marketing platform designed to help startups connect with website visitors and convert them into qualified leads and customers. It allows you to have real-time conversations with website visitors, qualify leads, book meetings, and personalize the customer journey through <a href=\"https:\/\/www.thrivedesk.com\/ja\/chatbots-vs-livechat\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/chatbots-vs-livechat\/\" rel=\"noreferrer noopener\">chatbots, live chat<\/a>, and video messaging.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Drift\u306e\u4e3b\u306a\u7279\u5fb4\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Custom Chatbots:<\/strong> Create chatbots that answer frequently asked questions, qualify leads, and book meetings 24\/7, even when your team is offline.<\/li>\n\n\n\n<li><strong>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\uff1a<\/strong> Start real-time conversations with website visitors, answer their questions, and guide them through the buying process.<\/li>\n\n\n\n<li><strong>Drift Meetings:<\/strong> Schedule meetings directly from your website, without the need for back-and-forth emails.<\/li>\n\n\n\n<li><strong>Drift Video:<\/strong> Send short, personalized video messages to stand out from the crowd and connect with prospects on a deeper level.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/ja\/reporting\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/reporting\/\" rel=\"noreferrer noopener\">Reporting &amp; Analytics<\/a>:<\/strong> Track key metrics like website traffic, engagement rate, qualified leads, and conversion rates to measure the effectiveness of your conversational marketing efforts.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>\u30bb\u30c3\u30c8\u30a2\u30c3\u30d7\u3068\u4f7f\u7528\u304c\u7c21\u5358<\/td><td>\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u6700\u5927\u9650\u306b\u6d3b\u7528\u3059\u308b\u306b\u306f\u3001\u3042\u308b\u7a0b\u5ea6\u306e\u5b66\u7fd2\u304c\u5fc5\u8981\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/td><\/tr><tr><td>\u53cd\u5fa9\u4f5c\u696d\u3092\u81ea\u52d5\u5316\u3057\u3001\u898b\u8fbc\u307f\u5ba2\u3092\u81ea\u52d5\u7684\u306b\u9078\u5225\u3059\u308b\u3053\u3068\u3067\u6642\u9593\u3092\u7bc0\u7d04\u3057\u307e\u3059\u3002<\/td><td>\u30aa\u30d5\u30e9\u30a4\u30f3\u8ca9\u58f2\u306b\u5927\u304d\u304f\u4f9d\u5b58\u3057\u3066\u3044\u308b\u4f01\u696d\u306b\u306f\u9069\u3055\u306a\u3044\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u8a2a\u554f\u8005\u306b\u5bfe\u3057\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/td><td><\/td><\/tr><tr><td>\u3088\u308a\u591a\u304f\u306e\u898b\u8fbc\u307f\u5ba2\u3092\u7372\u5f97\u3057\u3001\u6709\u6599\u9867\u5ba2\u3078\u3068\u8ee2\u63db\u3059\u308b\u306e\u306b\u5f79\u7acb\u3061\u307e\u3059<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30d7\u30ec\u30df\u30a2\u30e0&nbsp;<\/td><td>\u6708\u984d$2,500\uff08\u5e74\u9593\u8acb\u6c42\uff09<\/td><\/tr><tr><td>\u9ad8\u5ea6\u306a&nbsp;<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><tr><td>\u4f01\u696d<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\" id=\"intercom\">\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1644\" height=\"743\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom.png\" alt=\"ThriveDesk\u304c\u63d0\u4f9b\u3059\u308bAI\u642d\u8f09\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u52b9\u7387\u7684\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u7ba1\u7406\u3068AI\u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.\" class=\"wp-image-39091\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom.png 1644w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-768x347.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-1536x694.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-18x8.png 18w\" sizes=\"(max-width: 1644px) 100vw, 1644px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/best-intercom-alternatives\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/best-intercom-alternatives\/\" rel=\"noreferrer noopener\">\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/a> is a cloud-based customer communication platform designed to help startups build stronger relationships with their users. It offers a suite of features under one roof, allowing you to manage customer support, marketing, and product engagement effectively.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">\u30a4\u30f3\u30bf\u30fc\u30b3\u30e0\u306e\u4e3b\u306a\u6a5f\u80fd\uff1a<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\uff1a<\/strong> \u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u8a2a\u554f\u8005\u3068\u4ea4\u6d41\u3057\u3001\u5f7c\u3089\u306e\u8cea\u554f\u306b\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u56de\u7b54\u3057\u307e\u3057\u3087\u3046\u3002.<\/li>\n\n\n\n<li><strong>\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\uff1a<\/strong> \u30e6\u30fc\u30b6\u30fc\u306e\u884c\u52d5\u3084\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u3067\u306e\u6d3b\u52d5\u306b\u57fa\u3065\u3044\u3066\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u4fe1\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8:<\/strong> \u3088\u304f\u3042\u308b\u8cea\u554f\u3078\u306e\u5bfe\u5fdc\u3092\u81ea\u52d5\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u30c1\u30fc\u30e0\u306f\u3088\u308a\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u96c6\u4e2d\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u30d8\u30eb\u30d7\u30c7\u30b9\u30af:<\/strong> Manage <a href=\"https:\/\/www.thrivedesk.com\/ja\/wordpress-ticket-system\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/wordpress-ticket-system\/\" rel=\"noreferrer noopener\">customer support tickets<\/a> and streamline the resolution process.<\/li>\n\n\n\n<li><strong>\u88fd\u54c1\u30c4\u30a2\u30fc\u3068\u767a\u8868\uff1a <\/strong>\u65b0\u898f\u30e6\u30fc\u30b6\u30fc\u5411\u3051\u306b\u88fd\u54c1\u306e\u4f7f\u3044\u65b9\u3092\u6848\u5185\u3057\u3001\u91cd\u8981\u306a\u6700\u65b0\u60c5\u5831\u3092\u5171\u6709\u3057\u307e\u3057\u3087\u3046\u3002.<\/li>\n\n\n\n<li><strong>\u30c7\u30fc\u30bf\u3068\u30ec\u30dd\u30fc\u30c8\uff1a <\/strong>\u9867\u5ba2\u884c\u52d5\u306b\u95a2\u3059\u308b\u6d1e\u5bdf\u3092\u5f97\u3066\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u6d3b\u52d5\u306e\u6210\u679c\u3092\u8ffd\u8de1\u3057\u307e\u3057\u3087\u3046\u3002.<\/li>\n\n\n\n<li><strong>AI-powered assistant:<\/strong> Fin automatically answers questions (messenger, other channels) and assists your team (summarizes conversations, suggests articles, automates tasks).&nbsp;<\/li>\n\n\n\n<li><strong>\u7d71\u5408:<\/strong> Intercom\u3092\u65e2\u5b58\u306e\u30c4\u30fc\u30eb\u3084CRM\u30b7\u30b9\u30c6\u30e0\u3068\u9023\u643a\u3055\u305b\u307e\u3057\u3087\u3046\u3002.<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>\u3059\u3079\u3066\u306e\u6a5f\u80fd\u30921\u304b\u6240\u306b\u96c6\u7d04\u3059\u308b\u3053\u3068\u3067\u3001\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7c21\u7d20\u5316\u3057\u307e\u3059\u3002<\/td><td>\u7121\u6599\u30d7\u30e9\u30f3\u306f\u3042\u308a\u307e\u305b\u3093<\/td><\/tr><tr><td>\u76f4\u611f\u7684\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u3088\u308a\u3001\u30c1\u30fc\u30e0\u306f\u3059\u3050\u306b\u4f7f\u3044\u59cb\u3081\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/td><td>\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u4f7f\u7528\u3059\u308b\u306b\u306f\u3001\u5b66\u7fd2\u3068\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u304c\u5fc5\u8981\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30d3\u30b8\u30cd\u30b9\u306e\u30cb\u30fc\u30ba\u3084\u9867\u5ba2\u57fa\u76e4\u306e\u62e1\u5927\u306b\u5408\u308f\u305b\u3066\u6210\u9577\u3057\u307e\u3059<\/td><td>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30c4\u30fc\u30eb\u3068\u306e\u9023\u643a\u306b\u306f\u8ffd\u52a0\u6599\u91d1\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002<\/td><\/tr><tr><td>\u9867\u5ba2\u304c\u3042\u306a\u305f\u306b\u9023\u7d61\u3059\u308b\u305f\u3081\u306e\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u3092\u63d0\u4f9b\u3057\u307e\u3059<\/td><td><\/td><\/tr><tr><td>\u500b\u3005\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059<\/td><td><\/td><\/tr><tr><td>AI integrated across entire platform<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h4 class=\"wp-block-heading\">\u4fa1\u683c:<\/h4>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u4e0d\u53ef\u6b20<\/td><td>$39\/\u5e2d\/\u6708<\/td><\/tr><tr><td>\u9ad8\u5ea6\u306a<\/td><td>$99\/\u5e2d\/\u6708<\/td><\/tr><tr><td>\u5c02\u9580\u5bb6<\/td><td>$139\/\u5e2d\/\u6708<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"choosing-the-right-live-chat-software-for-startups\">Choosing the Right Live Chat Software for Startups<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In the end, the wide range of features offered by <strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong> at an affordable price make it an ideal choice for most startups looking to provide exceptional real-time support. With its seamless eCommerce integrations, self-service customer portal, AI-powered assistance, and shared team inbox, ThriveDesk has everything growing startups need to scale personalized support capabilities as their business expands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">While solutions like <a href=\"https:\/\/www.thrivedesk.com\/ja\/zendesk-vs-intercom\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/zendesk-vs-intercom\/\" rel=\"noreferrer noopener\">Zendesk\u30c1\u30e3\u30c3\u30c8<\/a>, Freshchat, and Intercom offer robust features, they can prove expensive for early-stage startups with limited budgets. ThriveDesk&#8217;s competitive pricing plans ensure that startups can deliver 24\/7 live support and drive growth no matter their size and resources. With the ability to nurture customer relationships in real-time and facilitate smooth post-purchase experiences, ThriveDesk emerges as the best live chat software for startups to boost conversions, improve loyalty, and ultimately fuel their success.<\/p>","protected":false},"excerpt":{"rendered":"<p>Live chat software has become an essential tool for startups looking to provide real-time customer support and boost sales. With the rise of messaging apps and social media, customers today expect to get quick answers to their questions.&nbsp; Live chat allows startups to engage visitors proactively on their website and turn them into customers. The right live chat software can help startups increase conversion rates, improve customer satisfaction, and provide support at scale as they grow. In this article, we will look at some of the best live chat software for startups. We will cover both free and paid solutions that offer different features to meet diverse needs and budgets. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":34633,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-34626","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/34626","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/comments?post=34626"}],"version-history":[{"count":0,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/34626\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/34633"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=34626"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/categories?post=34626"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/tags?post=34626"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}