{"id":34218,"date":"2024-02-08T08:29:40","date_gmt":"2024-02-08T05:29:40","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=34218"},"modified":"2025-11-28T10:53:06","modified_gmt":"2025-11-28T07:53:06","slug":"zoho-desk-vs-intercom","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/ja\/zoho-desk-vs-intercom\/","title":{"rendered":"Zoho Desk vs Intercom\uff1a\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5206\u6790"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u6025\u901f\u306b\u6210\u9577\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u3092\u904b\u55b6\u3059\u308b\u306b\u306f\u3001\u69d8\u3005\u306a\u8ab2\u984c\u304c\u4f34\u3044\u307e\u3059\u3002\u4e8b\u696d\u304c\u62e1\u5927\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u306e\u6570\u3082\u5897\u52a0\u3057\u307e\u3059\u3002\u3059\u3079\u3066\u3092\u624b\u4f5c\u696d\u3067\u7ba1\u7406\u3059\u308b\u306e\u306f\u307e\u3059\u307e\u3059\u56f0\u96e3\u306b\u306a\u308a\u3001\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306e\u5805\u7262\u306a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u5728\u5e02\u5834\u306b\u51fa\u56de\u3063\u3066\u3044\u308b\u6700\u9ad8\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30922\u3064\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk <\/strong>is a cloud-based help desk software that helps businesses of all sizes manage their customer support operations. It offers a wide range of features, including ticket management, a <a href=\"https:\/\/www.thrivedesk.com\/ja\/best-software-for-knowledge-base\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/best-software-for-knowledge-base\/\" rel=\"noreferrer noopener\">\u77e5\u8b58\u30d9\u30fc\u30b9<\/a>, a self-service portal, automation, reporting, and analytics.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u4e00\u65b9\u3067\u3001 <\/strong>&nbsp;<strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> Intercom\u306f\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306b\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u305d\u306e\u30c4\u30fc\u30eb\u7fa4\u306f\u3001\u5f93\u6765\u306e\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u67a0\u3092\u8d85\u3048\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306e\u81ea\u52d5\u5316\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u30a2\u30d7\u30ea\u5185\u30c1\u30e3\u30c3\u30c8\u304b\u3089\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u81ea\u52d5\u5fdc\u7b54\u307e\u3067\u3001Intercom\u306f\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308b\u7d71\u4e00\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u30ea\u30fc\u30c9\u306e\u80b2\u6210\u3068\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u4fc3\u9032\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3044\u3046\u3088\u308a\u306f\u3001CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u6349\u3048\u3089\u308c\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As these platforms square off, we&#8217;ll explore their strengths, unique capabilities, and which one might be your key to enhanced productivity and success. So, fasten your seatbelts as we embark on a journey through the realms of Zoho Desk and Intercom, where support excellence meets AI innovation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u7c21\u5358\u306a\u30e1\u30e2\uff1a<\/strong> If you are a startup or SMB, Zoho Desk or Intercom might not be a good fit for you. Check out <a href=\"https:\/\/www.thrivedesk.com\/ja\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/a>, \u3053\u308c\u306f\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u4f01\u696d\u3084\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u95a2\u3059\u308b\u5f53\u793e\u306e\u898b\u89e3\u3067\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-left\">Zoho Desk vs Intercom at a glance<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u57fa\u6e96<\/th><th>Zoho Desk<\/th><th>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/th><\/tr><\/thead><tbody><tr><td>\u8a55\u4fa1<\/td><td>4.4\/5<\/td><td>4.5\/5<\/td><\/tr><tr><td>\u30cb\u30c3\u30c1<\/td><td>\u4e2d\u5c0f\u4f01\u696d<\/td><td>\u4e2d\u5c0f\u4f01\u696d<\/td><\/tr><tr><td>\u958b\u59cb\u4fa1\u683c<\/td><td>$14<\/td><td>$74<\/td><\/tr><tr><td>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/td><td>15\u65e5\u9593<\/td><td>14\u65e5\u9593<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">Zoho Desk\u306e\u6982\u8981<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1558\" height=\"697\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zoho-desk.png\" alt=\"AI-powered customer service platform for faster issue resolution and improved customer retention.\" class=\"wp-image-39088\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zoho-desk.png 1558w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zoho-desk-768x344.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zoho-desk-1536x687.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zoho-desk-18x8.png 18w\" sizes=\"(max-width: 1558px) 100vw, 1558px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u52b9\u7387\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u4f53\u9a13\u3057\u3066\u304f\u3060\u3055\u3044 <strong>Zoho Desk<\/strong>\u2018\u306e\u5305\u62ec\u7684\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3002\u5f37\u529b\u306a\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3092\u4f7f\u7528\u3057\u3066\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u7c21\u5358\u306b\u7ba1\u7406\u30fb\u89e3\u6c7a\u3057\u3001\u4e00\u5143\u5316\u3055\u308c\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3067\u72b6\u6cc1\u3092\u660e\u78ba\u306b\u628a\u63e1\u3057\u3001\u8fc5\u901f\u306a\u554f\u984c\u89e3\u6c7a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho Desk \u306e\u7d71\u5408\u3055\u308c\u305f\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u30b9\u30a4\u30fc\u30c8\u3067\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3092\u8d85\u3048\u307e\u3057\u3087\u3046\u3002\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u7ba1\u7406\u3001, <a href=\"https:\/\/www.thrivedesk.com\/ja\/shared-inbox\/\" target=\"_blank\" rel=\"noreferrer noopener\">community forums<\/a>, and self-service portals, offering a range of support options and empowering customers to find solutions independently.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho Desk\u3092\u4ed6\u306eZoho\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u3084\u4eba\u6c17\u306e\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u30c4\u30fc\u30eb\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u7d71\u4e00\u3055\u308c\u305f\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3057\u3001\u30c1\u30fc\u30e0\u9593\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u30c7\u30fc\u30bf\u30d5\u30ed\u30fc\u3068\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd\u306a\u6a5f\u80fd\u3068\u6599\u91d1\u30d7\u30e9\u30f3\u3067\u3001\u5909\u5316\u3059\u308b\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u3092\u5bb9\u6613\u306b\u62e1\u5f35\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BMW\u3001Bose\u3001OnePlus\u306a\u3069\u306e\u30c8\u30c3\u30d7\u4f01\u696d\u304b\u3089\u4fe1\u983c\u3055\u308c\u3066\u3044\u308bZoho Desk\u306f\u3001\u696d\u754c\u3092\u554f\u308f\u305a\u512a\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002Zoho Desk\u306e\u5305\u62ec\u7684\u306a\u30b9\u30a4\u30fc\u30c8\u3092\u6d3b\u7528\u3057\u3066\u3001\u6e80\u8db3\u5ea6\u306e\u9ad8\u3044\u4f01\u696d\u306e\u4e00\u54e1\u3068\u306a\u308a\u3001\u8fc5\u901f\u306a\u89e3\u6c7a\u7b56\u3092\u63d0\u4f9b\u3057\u307e\u3057\u3087\u3046\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/customer-support-experience-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">customer support tools<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho Desk\u306f\u3001\u5805\u7262\u306a\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u6a5f\u80fd\u3001\u591a\u5f69\u306a\u9023\u643a\u6a5f\u80fd\u3001\u62e1\u5f35\u6027\u3001\u305d\u3057\u3066\u4fe1\u983c\u3067\u304d\u308b\u30e6\u30fc\u30b6\u30fc\u57fa\u76e4\u3092\u517c\u306d\u5099\u3048\u305f\u3001\u52b9\u7387\u7684\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u30a4\u30f3\u30bf\u30fc\u30b3\u30e0\u306e\u6982\u8981<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1644\" height=\"743\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom.png\" alt=\"ThriveDesk\u304c\u63d0\u4f9b\u3059\u308bAI\u642d\u8f09\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u52b9\u7387\u7684\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u7ba1\u7406\u3068AI\u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.\" class=\"wp-image-39091\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom.png 1644w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-768x347.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-1536x694.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-18x8.png 18w\" sizes=\"(max-width: 1644px) 100vw, 1644px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> is the go-to solution for businesses seeking to elevate customer support and sales processes. With its user-friendly interface and advanced functionalities, Intercom offers a comprehensive suite of tools designed to effectively communicate and engage with customers.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u30a2\u30d7\u30ea\u5185\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u3084\u308a\u53d6\u308a\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u9867\u5ba2\u304c\u3069\u3053\u306b\u3044\u3066\u3082\u3064\u306a\u304c\u308a\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30b5\u30dd\u30fc\u30c8\u3068\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom \u306e\u81ea\u52d5\u5316\u304a\u3088\u3073\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f53\u9a13\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u7279\u5b9a\u306e\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u5411\u3051\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f5c\u6210\u3057\u3001, <a href=\"https:\/\/www.thrivedesk.com\/ja\/how-to-meet-customer-satisfaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3068\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u6d3b\u7528\u3057\u3066\u3001\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u307e\u3057\u3087\u3046\u3002\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u81ea\u8eab\u304c\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u652f\u63f4\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u3092\u4eba\u6c17\u306e\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30c4\u30fc\u30eb\u3084\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u52b9\u7387\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u5206\u6790\u6a5f\u80fd\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3066\u3001\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u7372\u5f97\u3057\u307e\u3057\u3087\u3046\u3002\u4e3b\u8981\u306a\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6210\u679c\u3092\u6e2c\u5b9a\u3057\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6226\u7565\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u5305\u62ec\u7684\u306a\u30d1\u30ef\u30fc\u3092\u4f53\u9a13\u3057\u3066\u3001\u52b9\u679c\u7684\u306a\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u81ea\u52d5\u5316\u3001\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3001\u9023\u643a\u6a5f\u80fd\u3001\u5206\u6790\u6a5f\u80fd\u3092\u5b9f\u73fe\u3057\u307e\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u6bd4\u8f03\u5206\u6790\uff1a\u4e3b\u306a\u7279\u5fb4\u3068\u6a5f\u80fd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When comparing Zoho Desk and Intercom, it&#8217;s essential to evaluate their core features and functionalities to determine which platform best suits your organization&#8217;s customer support needs. Let&#8217;s explore how Zoho Desk and Intercom stack up in terms of basic functionalities required by <a href=\"https:\/\/www.thrivedesk.com\/ja\/best-helpdesk-plugin-for-wordpress\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/best-helpdesk-plugin-for-wordpress\/\" rel=\"noreferrer noopener\">helpdesk software<\/a>.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u7279\u5fb4<\/th><th>Zoho Desk<\/th><th>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/th><\/tr><\/thead><tbody><tr><td>\u7d71\u5408<\/td><td>Zoho Desk\u306f\u3001Salesforce\u3001Microsoft Dynamics\u3001Google Workspace\u306a\u3069\u30016500\u4ee5\u4e0a\u306e\u30a2\u30d7\u30ea\u3068\u9023\u643a\u3057\u307e\u3059\u3002<\/td><td>Limited integrations are available. Their app market currently holds around 100 apps.&nbsp;<br><\/td><\/tr><tr><td>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb<\/td><td>Zoho Desk\u306f\u3001\u9867\u5ba2\u304c\u8cea\u554f\u3078\u306e\u56de\u7b54\u3092\u898b\u3064\u3051\u305f\u308a\u3001\u554f\u984c\u3092\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u3057\u305f\u308a\u3001\u30ca\u30ec\u30c3\u30b8\u8a18\u4e8b\u306b\u30a2\u30af\u30bb\u30b9\u3057\u305f\u308a\u3067\u304d\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Intercom\u306f\u3001\u9867\u5ba2\u304c\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30d5\u30a9\u30fc\u30e9\u30e0\u3001\u8a18\u4e8b\u306a\u3069\u304c\u63b2\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td><br><br><br>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/td><td>Zoho Desk\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b\u305f\u3081\u306e\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002<\/td><td>Intercom\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b\u305f\u3081\u306e\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u5831\u544a<\/td><td>Zoho Desk\u306f\u3001\u30c1\u30b1\u30c3\u30c8\u6570\u3001\u5fdc\u7b54\u6642\u9593\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u306a\u3069\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306e\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3055\u307e\u3056\u307e\u306a\u30ec\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Intercom\u306f\u9650\u5b9a\u7684\u306a\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3068\u5206\u6790\u6a5f\u80fd\u3057\u304b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/td><\/tr><tr><td>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea<\/td><td>Zoho Desk\u306fiOS\u3068Android\u306e\u4e21\u65b9\u306b\u5bfe\u5fdc\u3057\u305f\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Intercom\u306fiOS\u3068Android\u306e\u4e21\u65b9\u306b\u5bfe\u5fdc\u3057\u305f\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>AI<\/td><td>Zoho Desk\u306eAI\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306f\u3001Zoho Desk\u72ec\u81ea\u306eAI\u6280\u8853\u3067\u3042\u308bZia\u306b\u3088\u3063\u3066\u652f\u3048\u3089\u308c\u3066\u3044\u307e\u3059\u3002Zia\u306fAnswer Bot\u3088\u308a\u3082\u306f\u308b\u304b\u306b\u5f37\u529b\u3067\u3001\u3088\u308a\u591a\u304f\u306e\u60c5\u5831\u3092\u51e6\u7406\u3057\u3001\u3088\u308a\u8907\u96d1\u306a\u30bf\u30b9\u30af\u3092\u51e6\u7406\u3067\u304d\u308b\u305f\u3081\u3001Answer Bot\u3088\u308a\u3082\u9ad8\u3044\u80fd\u529b\u3092\u5099\u3048\u3066\u3044\u307e\u3059\u3002.&nbsp;<\/td><td>Intercom\u306f\u3001GPT 4\u3092\u642d\u8f09\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30dc\u30c3\u30c8\u3092\u9593\u3082\u306a\u304f\u30ea\u30ea\u30fc\u30b9\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002 <strong>\u30d5\u30a3\u30f3<\/strong>. Fin\u306f\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u7406\u89e3\u3057\u3001\u660e\u78ba\u5316\u306e\u305f\u3081\u306e\u8cea\u554f\u3092\u3057\u3001\u9867\u5ba2\u3068\u5341\u5206\u306b\u4f1a\u8a71\u3057\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td>Zoho Desk\u306f\u3001\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593365\u65e5\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Intercom\u306f\u3001\u30e1\u30fc\u30eb\u3068\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593365\u65e5\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/td><td>Zoho Desk\u306f\u3001\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u30b5\u30dd\u30fc\u30c8\u3001\u81ea\u52d5\u5316\u3001\u5206\u6790\u6a5f\u80fd\u3092\u5099\u3048\u305f\u5805\u7262\u306a\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3001\u52b9\u7387\u7684\u306a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.<\/td><td>Intercom\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u5805\u7262\u306a\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3092\u63d0\u4f9b\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u30c1\u30b1\u30c3\u30c8\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u30fb\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u30c1\u30b1\u30c3\u30c8\u306e\u5272\u308a\u5f53\u3066\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3001SLA\u7ba1\u7406\u306a\u3069\u306e\u6a5f\u80fd\u3092\u5099\u3048\u3001\u30c1\u30b1\u30c3\u30c8\u89e3\u6c7a\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002.<\/td><\/tr><tr><td>\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3<\/td><td>Zoho Desk\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u300c\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8\u300d\u6a5f\u80fd\u3092\u901a\u3058\u3066\u81ea\u52d5\u5316\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u30d6\u30eb\u30fc\u30d7\u30ea\u30f3\u30c8\u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u4f01\u696d\u306f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u3092\u4e8b\u524d\u306b\u5b9a\u7fa9\u3055\u308c\u305f\u624b\u9806\u306b\u6cbf\u3063\u3066\u8a98\u5c0e\u3059\u308b\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u4f5c\u6210\u3057\u3001\u4e00\u8cab\u6027\u306e\u3042\u308b\u6a19\u6e96\u5316\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u78ba\u4fdd\u3067\u304d\u307e\u3059\u3002.<\/td><td>Intercom\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4e8b\u524d\u306b\u5b9a\u7fa9\u3055\u308c\u305f\u624b\u9806\u306b\u6cbf\u3063\u3066\u4f5c\u696d\u3092\u9032\u3081\u308b\u305f\u3081\u306e\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u63d0\u4f9b\u3057\u3001\u4e00\u8cab\u6027\u306e\u3042\u308b\u6a19\u6e96\u5316\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u304b\u3089\u306e\u8cea\u554f\u3078\u306e\u56de\u7b54\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u9078\u5225\u3001\u30c7\u30e2\u306e\u4e88\u7d04\u3068\u3044\u3063\u305f\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\u30dc\u30c3\u30c8\u3082\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002.<br><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-background\" style=\"background-color:#d6eefe\">\u304a\u3059\u3059\u3081\uff1aZoho Desk<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\">\u305d\u306e\u4ed6\u306e\u6bd4\u8f03\u6307\u6a19<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u72ec\u81ea\u306e\u6a5f\u80fd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When considering Zoho Desk and Intercom, it&#8217;s essential to highlight their unique features and how they cater to different aspects of business operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001CRM\u3001\u30c7\u30b9\u30af\u3001\u5206\u6790\u30c4\u30fc\u30eb\u3092\u542b\u3080\u5305\u62ec\u7684\u306a\u7d71\u5408\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8\u3067\u969b\u7acb\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u7d71\u5408\u306b\u3088\u308a\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u304c\u69cb\u7bc9\u3055\u308c\u3001\u4f01\u696d\u306f\u3055\u307e\u3056\u307e\u306a\u30bf\u30c3\u30c1\u30dd\u30a4\u30f3\u30c8\u304b\u3089\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3067\u304d\u307e\u3059\u3002Zoho Desk\u306f\u307e\u305f\u3001 <strong>AI\u642d\u8f09 <\/strong><a href=\"https:\/\/www.zoho.com\/zia\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>\u30b8\u30a2\u3068\u3044\u3046\u540d\u524d\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/strong><\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, let&#8217;s shift our focus to Intercom&#8217;s unique offerings. Intercom has a different approach, one that&#8217;s all about sales, marketing, and personalized messaging. Intercom has your back if you&#8217;re looking to supercharge your sales efforts. It&#8217;s like having a toolkit for lead generation, customer segmentation, and crafting highly personalized messages. This makes it an excellent choice if you want to engage with support and potential and existing customers in real time. Intercom has also dipped its toes into the AI market with their <strong>GPT-4\u642d\u8f09 <\/strong><a href=\"https:\/\/www.intercom.com\/blog\/announcing-intercoms-new-ai-chatbot\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\"><strong>Fin\u3068\u3044\u3046\u540d\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/strong><\/a><strong>.<\/strong><\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>Zoho Desk. Their virtual agent is a powerful component when it comes to unique features.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u4fa1\u683c\u3068\u30d7\u30e9\u30f3<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When considering helpdesk solutions like Zoho Desk and Intercom, understanding the pricing models and plans is crucial to make an informed decision. Let&#8217;s compare the pricing structures of both platforms, evaluate their value for money and scalability, and analyze any additional costs or hidden charges that may be associated with each platform.<\/p>\n\n\n<style id=\"bricks-inline-css-component-iqrrqn\">\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.block-editor-iframe__body .brxe-pjjxod{border-radius: var(--radius)}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.block-editor-iframe__body .brxe-fujpfq{margin-top: 0; margin-bottom: 0}\n.block-editor-iframe__body h3 a{ color: var(--text-color-strong) !important;}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.block-editor-iframe__body .brxe-cgzjui{font-size: var(--text-s)}\n.block-editor-iframe__body .brxe-cgzjui  a{font-size: var(--text-s); font-size: inherit}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.block-editor-iframe__body .brxe-cvevqi{font-size: var(--text-xs); color: #ffffff; background-color: #ffffff; border: 1px solid var(--border-color-light)}\n.block-editor-iframe__body .brxe-cvevqi:hover{background-color: #f3f4f6}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.block-editor-iframe__body .brxe-wtdhxe{row-gap: 8px}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.block-editor-iframe__body .brxe-iqrrqn{flex-direction: row; display: grid; align-items: initial; grid-gap: var(--gap); grid-template-columns: 280px 1fr; padding-top: 1em; padding-right: 1em; padding-bottom: 1em; padding-left: 1em; border: 1px solid var(--border-color-light); border-radius: var(--radius); align-items: center; margin-top: 2em; margin-bottom: 2em; transition: all 0.2s linear}\n.block-editor-iframe__body .brxe-iqrrqn:hover{transform:  scaleX(1.02) scaleY(1.02)}\n\n\/* BREAKPOINT: \u30e2\u30d0\u30a4\u30eb\u6a2a\u5411\u304d *\/\n@media (max-width: 767px){\n.block-editor-iframe__body .brxe-iqrrqn{grid-template-columns: 1fr}\n}\n\n\/* Disable links in editor *\/\n.block-editor-iframe__body a.brxe-iqrrqn, .block-editor-iframe__body .brxe-iqrrqn a{ pointer-events: none; }\n<\/style><div class=\"brxe-iqrrqn brxe-block brx-grid bg-secondary-light\"><img decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg\" class=\"brxe-pjjxod brxe-image css-filter size-full\" alt=\"\u6f2b\u753b\u30ad\u30e3\u30e9\u30af\u30bf\u30fc\u306e\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u8cbb\u7528\u8a08\u7b97\u30c4\u30fc\u30eb\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg 1200w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-768x403.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-18x9.jpg 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" title=\"\"><div class=\"brxe-wtdhxe brxe-block\"><h3 class=\"brxe-fujpfq brxe-heading\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u6599\u91d1\u8a08\u7b97\u30c4\u30fc\u30eb<\/a><\/h3><div class=\"brxe-cgzjui brxe-text\"><p>\u63a8\u6e2c\u306f\u3082\u3046\u3084\u3081\u307e\u3057\u3087\u3046\u3002ThriveDesk\u3001Freshdesk\u3001Gorgias\u3001Intercom\u306a\u3069\u3001\u30c1\u30fc\u30e0\u306e\u898f\u6a21\u3084\u5fc5\u8981\u306a\u6a5f\u80fd\u306b\u57fa\u3065\u3044\u3066\u3001\u5b9f\u969b\u306e\u6708\u984d\u6599\u91d1\u3092\u6bd4\u8f03\u3057\u3066\u307f\u307e\u3057\u3087\u3046\u3002.<\/p>\n<\/div><a class=\"brxe-cvevqi brxe-button bricks-button\" href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">\u4eca\u3059\u3050\u63a2\u7d22\u3057\u3088\u3046<\/a><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk<\/strong>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u6a19\u6e96&nbsp;<\/td><td>1\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u6708\u984d$20\uff08\u6708\u6255\u3044\uff09\u30011\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u6708\u984d$14\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><tr><td>\u30d7\u30ed<\/td><td>1\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u6708\u984d$35\uff08\u6708\u6255\u3044\uff09\u30011\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u6708\u984d$23\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><tr><td>\u4f01\u696d<\/td><td>1\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u6708\u984d$50\uff08\u6708\u6255\u3044\uff09\u30011\u30e6\u30fc\u30b6\u30fc\u3042\u305f\u308a\u6708\u984d$40\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zoho Desk\u306e\u6599\u91d1\u30d7\u30e9\u30f3\u306f\u900f\u660e\u6027\u304c\u9ad8\u304f\u3001\u30e6\u30fc\u30b6\u30fc1\u4eba\u3042\u305f\u308a\u6708\u984d\u6599\u91d1\u5236\u306a\u306e\u3067\u3001\u30b3\u30b9\u30c8\u8a08\u7b97\u304c\u5bb9\u6613\u3067\u3001\u5fc5\u8981\u306b\u5fdc\u3058\u3066\u898f\u6a21\u3092\u62e1\u5927\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zoho\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u306f\u3001\u3088\u308a\u5e83\u7bc4\u306a\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8\u306e\u4e00\u90e8\u3067\u3042\u308b\u3053\u3068\u3092\u8003\u616e\u3059\u308b\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002\u9078\u629e\u3057\u305f\u30d7\u30e9\u30f3\u306b\u3088\u3063\u3066\u306f\u3001\u4f01\u696d\u306fZoho Desk\u306b\u52a0\u3048\u3066Zoho CRM\u306a\u3069\u306e\u4ed6\u306e\u30c4\u30fc\u30eb\u306b\u3082\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u5834\u5408\u304c\u3042\u308a\u3001\u3053\u308c\u306b\u3088\u308a\u5168\u4f53\u7684\u306a\u4fa1\u5024\u306f\u5411\u4e0a\u3057\u307e\u3059\u304c\u3001\u4fa1\u683c\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30bf\u30fc\u30bf\u30fc<\/td><td>\u6708\u984d$74\u3001\u5e74\u9593\u8acb\u6c42<\/td><\/tr><tr><td>\u30d7\u30ed<\/td><td>$395\/month, billed annually<\/td><\/tr><tr><td>\u30d7\u30ec\u30df\u30a2\u30e0<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom offers a wide range of features to help businesses improve customer relationships.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom offers a free trial so businesses can try the product before buying it.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u3001\u4f01\u696d\u304c\u81ea\u793e\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u305f\u3081\u306b\u8cfc\u5165\u3067\u304d\u308b\u3055\u307e\u3056\u307e\u306a\u30a2\u30c9\u30aa\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e88\u7b97\u304c\u9650\u3089\u308c\u3066\u3044\u308b\u5834\u5408\u306f\u3001 <strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong>. \u5f7c\u3089\u306f\u63d0\u4f9b\u3059\u308b <a href=\"https:\/\/www.thrivedesk.com\/ja\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b7\u30f3\u30d7\u30eb\u306a\u6599\u91d1\u30d7\u30e9\u30f3<\/a> \u591a\u69d8\u306a\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u9078\u629e\u80a2\u306f\u308f\u305a\u304b2\u3064\u306a\u306e\u3067\u3001\u7d4c\u55b6\u8005\u306e\u610f\u601d\u6c7a\u5b9a\u30d7\u30ed\u30bb\u30b9\u304c\u7c21\u7d20\u5316\u3055\u308c\u307e\u3059\u3002\u5c0f\u898f\u6a21\u30c1\u30fc\u30e0\u3067\u3082\u6025\u6210\u9577\u4e2d\u306e\u4f01\u696d\u3067\u3082\u3001\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u3068\u4e88\u7b97\u306e\u4e21\u65b9\u306b\u5408\u3063\u305f\u30d7\u30e9\u30f3\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002.<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30bf\u30fc\u30bf\u30fc<\/td><td>$25\/\u6708\uff084\u5e2d\uff09<\/td><\/tr><tr><td>\u30d7\u30e9\u30b9<\/td><td>$85\/\u6708\uff0810\u5e2d\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"has-text-align-center has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081:<\/strong> Zoho Desk. Greater variety of plans.<\/p>\n\n\n<div class=\"layout-thumbnail-left wp-block-tdblocks-recommended-reading\">\n\t<div class=\"recommended-reading-card\">\n\t\t<h6 class=\"recommended-reading-heading\">\n\t\t\t\u304a\u3059\u3059\u3081\u306e\u66f8\u7c4d\t\t<\/h6>\n\t\t<a href=\"https:\/\/www.thrivedesk.com\/ja\/zoho-desk-vs-intercom\/\" aria-label=\"Read: Zoho Desk vs Intercom: Breaking Down the User Experience\">\n\t\t\t\n\t\t\t<div class=\"recommended-reading-content layout-thumbnail-left\">\n\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/Zoho-Desk-vs-Intercom.jpg\" alt=\"Zoho Desk\u3068Intercom\u306e\u6bd4\u8f03\" loading=\"lazy\" title=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"recommended-reading-text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-category\">\u6bd4\u8f03<\/div>\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"recommended-reading-title\">\n\t\t\t\t\t\tZoho Desk vs Intercom\uff1a\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5206\u6790\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u62e1\u5f35\u6027<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to choosing a helpdesk and project management solution for your business, assessing the value for money and scalability of the platforms is paramount. Lets compare Zoho Desk and Intercom in handling these crucial aspects, helping you make an informed decision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho Desk \u306e\u6599\u91d1\u30d7\u30e9\u30f3\u306f\u62e1\u5f35\u6027\u3082\u5099\u3048\u3066\u304a\u308a\u3001\u4f01\u696d\u306f\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u306e\u62e1\u5927\u306b\u5408\u308f\u305b\u3066\u4e0a\u4f4d\u30d7\u30e9\u30f3\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u7d71\u5408\u3055\u308c\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8<\/a>, Zoho\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u7d71\u5408\u3055\u308c\u305f\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u6c42\u3081\u308b\u4f01\u696d\u306b\u3001\u4ed8\u52a0\u4fa1\u5024\u3092\u3082\u305f\u3089\u3059\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u6599\u91d1\u30d7\u30e9\u30f3\u5185\u3067\u62e1\u5f35\u6027\u3082\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u4f01\u696d\u306f\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u306e\u62e1\u5927\u306b\u5408\u308f\u305b\u3066\u4e0a\u4f4d\u30c6\u30a3\u30a2\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002\u7d71\u5408\u3055\u308c\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8\u3092\u5099\u3048\u305fIntercom\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u7d71\u4e00\u3055\u308c\u305f\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u6c42\u3081\u308b\u4f01\u696d\u306b\u5bfe\u5fdc\u3059\u308b\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u306e\u62e1\u5f35\u6027\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u30b5\u30dd\u30fc\u30c8\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u9032\u5316\u3059\u308b\u8981\u4ef6\u306b\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/ecommerce-customer-service-best-practices\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u4f53\u9a13<\/a>.<\/p>\n\n\n\n<p class=\"has-text-align-center has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>Our pick. <\/strong>Tie. Both have competitive pricing to value ratio.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u8ffd\u52a0\u8cbb\u7528\u3068\u96a0\u308c\u305f\u6599\u91d1<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When selecting a helpdesk or project management platform, it&#8217;s crucial to consider the base pricing and any potential additional costs and hidden charges that may impact your budget. Let&#8217;s delve into how Zoho Desk and Intercom handle these aspects.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u5f93\u91cf\u8ab2\u91d1\u5236\uff1a<\/strong> Zoho Desk\u306e\u5f93\u91cf\u8ab2\u91d1\u30d7\u30e9\u30f3\u306b\u306f\u3001SMS\u3084\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30b5\u30dd\u30fc\u30c8\u306a\u3069\u306e\u6a5f\u80fd\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u3002\u305f\u307e\u306b\u3057\u304b\u5229\u7528\u3057\u306a\u3044\u30e6\u30fc\u30b6\u30fc\u306b\u6700\u9069\u3067\u3001\u67d4\u8edf\u6027\u3082\u9ad8\u3044\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u30b3\u30b9\u30c8\u7ba1\u7406\u306e\u305f\u3081\u306b\u306f\u3001\u5f93\u91cf\u8ab2\u91d1\u5236\u3067\u3042\u308b\u70b9\u306b\u6ce8\u610f\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff1a<\/strong> Zoho Desk\u306f\u3001\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u3084\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u306a\u3069\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u304c\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u306f\u8cbb\u7528\u304c\u304b\u304b\u308b\u5834\u5408\u304c\u3042\u308a\u3001Zoho\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u306b\u306a\u308b\u3053\u3068\u3082\u3042\u308b\u70b9\u306b\u3054\u6ce8\u610f\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30a2\u30c9\u30aa\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\uff1a<\/strong> Zaho Desk\u3092SalesIQ CRM\u3084Desk360\u306a\u3069\u306e\u30a2\u30c9\u30aa\u30f3\u3067\u62e1\u5f35\u3057\u307e\u3057\u3087\u3046\u3002\u3053\u308c\u3089\u306e\u30e2\u30b8\u30e5\u30fc\u30eb\u306f\u8ffd\u52a0\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u307e\u3059\u304c\u3001\u8ffd\u52a0\u8cbb\u7528\u304c\u304b\u304b\u308a\u3001Zoho\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u3001\u6599\u91d1\u4f53\u7cfb\u3084\u8ffd\u52a0\u6599\u91d1\u306b\u95a2\u3057\u3066\u6bd4\u8f03\u7684\u900f\u660e\u6027\u306e\u9ad8\u3044\u4f01\u696d\u3067\u3059\u3002\u305f\u3060\u3057\u3001\u30d7\u30e9\u30f3\u306b\u7533\u3057\u8fbc\u3080\u524d\u306b\u6ce8\u610f\u3059\u3079\u304d\u70b9\u304c\u3044\u304f\u3064\u304b\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u8d85\u904e\u6599\u91d1\uff1a<\/strong> \u5951\u7d04\u30d7\u30e9\u30f3\u306e\u4e0a\u9650\u3092\u8d85\u904e\u3059\u308b\u3068\u3001\u8d85\u904e\u6599\u91d1\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u6599\u91d1\u306f\u30d7\u30e9\u30f3\u3068\u5229\u7528\u72b6\u6cc1\u306b\u3088\u3063\u3066\u7570\u306a\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff1a <\/strong>Intercom\u306f\u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u3084\u30ab\u30b9\u30bf\u30e0\u30d5\u30a3\u30fc\u30eb\u30c9\u3068\u3044\u3063\u305f\u4fbf\u5229\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u304c\u3001\u3053\u308c\u3089\u306f\u8cbb\u7528\u304c\u304b\u3055\u3080\u5834\u5408\u304c\u3042\u308a\u3001\u8ffd\u52a0\u306e\u30b5\u30dd\u30fc\u30c8\u304c\u5fc5\u8981\u306b\u306a\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30a2\u30c9\u30aa\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\uff1a <\/strong>Intercom\u306f\u3001\u53d7\u4fe1\u30c8\u30ec\u30a4\uff08\u30e1\u30fc\u30eb\u30b5\u30dd\u30fc\u30c8\uff09\u3084\u88fd\u54c1\u30c4\u30a2\u30fc\uff08\u30a4\u30f3\u30bf\u30e9\u30af\u30c6\u30a3\u30d6\u30ac\u30a4\u30c9\uff09\u306a\u3069\u306e\u30a2\u30c9\u30aa\u30f3\u30e2\u30b8\u30e5\u30fc\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u3053\u308c\u3089\u306f\u6a5f\u80fd\u3092\u5f37\u5316\u3059\u308b\u4e00\u65b9\u3067\u3001\u8cbb\u7528\u5897\u52a0\u3084\u30b5\u30dd\u30fc\u30c8\u306e\u5fc5\u8981\u6027\u3082\u4f34\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>API\u5229\u7528\u6599\u91d1\uff1a <\/strong>Intercom API\u3078\u306e\u4f9d\u5b58\u5ea6\u304c\u9ad8\u3044\u5834\u5408\u3001\u4e00\u5b9a\u306e\u9650\u5ea6\u3092\u8d85\u3048\u308b\u3068\u8ffd\u52a0\u6599\u91d1\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>\u3053\u306e\u30ab\u30c6\u30b4\u30ea\u30fc\u3067\u3082\u52dd\u8005\u306f\u3044\u307e\u305b\u3093\u3002\u3069\u3061\u3089\u3082\u96a0\u308c\u305f\u8cbb\u7528\u306b\u95a2\u3057\u3066\u975e\u5e38\u306b\u5de7\u5999\u3067\u3059\u3002\u3069\u3061\u3089\u3092\u9078\u3076\u306b\u3057\u3066\u3082\u3001\u6599\u91d1\u30d7\u30e9\u30f3\u3068\u30dd\u30ea\u30b7\u30fc\u3092\u3088\u304f\u78ba\u8a8d\u3057\u3066\u304b\u3089\u6c7a\u3081\u308b\u3053\u3068\u3092\u304a\u52e7\u3081\u3057\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The user experience and interface of a helpdesk or project management solution significantly impact its effectiveness in facilitating smooth operations. Let&#8217;s assess Zoho Desk and Intercom&#8217;s user experience and interface, considering key factors like navigation, customization, and overall usability. We&#8217;ll also incorporate user feedback and reviews to provide insights into the practicality of each platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zoho Desk\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306f\u3001\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u306e\u5bb9\u6613\u3055\u3068\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3092\u91cd\u8996\u3057\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3059\u308b\u3088\u3046\u306b\u8a2d\u8a08\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u95a2\u9023\u60c5\u5831\u3092\u69cb\u9020\u5316\u3055\u308c\u305f\u5f62\u3067\u8868\u793a\u3059\u308b\u3001\u3059\u3063\u304d\u308a\u3068\u6574\u7406\u3055\u308c\u305f\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Zoho Desk provides extensive customization options, allowing businesses to tailor the interface to their requirements. Users can customize ticket forms, workflows, and layouts, ensuring the platform adapts to their specific support processes.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30ec\u30d3\u30e5\u30fc\u3067\u306f\u3001Zoho Desk\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u7279\u306b\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u304a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u305d\u306e\u30b7\u30f3\u30d7\u30eb\u3055\u3068\u64cd\u4f5c\u306e\u5bb9\u6613\u3055\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u3044\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u76f4\u611f\u7684\u306a\u30c7\u30b6\u30a4\u30f3\u3068\u5305\u62ec\u7684\u306a\u6a5f\u80fd\u304c\u76f8\u307e\u3063\u3066\u3001\u826f\u597d\u306a\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u3001\u64cd\u4f5c\u6027\u3068\u30a2\u30af\u30bb\u30b9\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u63d0\u4f9b\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u30bb\u30af\u30b7\u30e7\u30f3\u9593\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u79fb\u52d5\u3057\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u3084\u64cd\u4f5c\u65b9\u6cd5\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom offers extensive customization options, empowering businesses to adapt the interface to their requirements. Users can customize ticket forms, workflows, and layouts, ensuring a tailored support experience.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306f\u76f4\u611f\u7684\u306b\u64cd\u4f5c\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u3084\u308a\u53d6\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3068\u60c5\u5831\u6574\u7406\u306f\u3001\u52b9\u7387\u7684\u3067\u4f7f\u3044\u3084\u3059\u3044\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u3001\u305d\u306e\u30b7\u30f3\u30d7\u30eb\u3055\u3068\u5206\u304b\u308a\u3084\u3059\u3044\u64cd\u4f5c\u6027\u3067\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u307e\u3059\u3002\u76f4\u611f\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u8a2d\u8a08\u3068\u5145\u5b9f\u3057\u305f\u6a5f\u80fd\u304c\u76f8\u307e\u3063\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5168\u4f53\u306b\u95a2\u3057\u3066\u80af\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u5bc4\u305b\u3089\u308c\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-text-align-center has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>Tie. Both have very well designed and intuitive UIs.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u304a\u5ba2\u69d8\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3068\u30ec\u30d3\u30e5\u30fc<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u306b\u95a2\u3057\u3066\u306f <strong>G2\u8a55\u4fa1<\/strong>, Zoho Desk and Intercom are both well-rated platforms. Zoho Desk has a rating of <strong>5\u3064\u661f\u4e2d4.4<\/strong>, based on over 4,700 reviews. Intercom has a rating of <strong>\u661f5\u3064\u4e2d4.5\u3064<\/strong>, 2700\u4ef6\u4ee5\u4e0a\u306e\u30ec\u30d3\u30e5\u30fc\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Zoho Desk is a more affordable option. The platform also offers a high degree of customization, making it a good choice for businesses of all sizes and requirements.<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-1 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"908\" height=\"518\" data-id=\"32731\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview1.png\" alt=\"Zoho Desk Customer Review\" class=\"wp-image-32731\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview1.png 908w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview1-768x438.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview1-18x10.png 18w\" sizes=\"(max-width: 908px) 100vw, 908px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"907\" height=\"725\" data-id=\"32732\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview2.png\" alt=\"Zoho Desk User Review\" class=\"wp-image-32732\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview2.png 907w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview2-768x614.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/ZohoDeskReview2-15x12.png 15w\" sizes=\"(max-width: 907px) 100vw, 907px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u3001\u624b\u9803\u306a\u4fa1\u683c\u3067\u3042\u308a\u306a\u304c\u3089\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6a5f\u80fd\u3092\u5099\u3048\u3001\u4f01\u696d\u304c\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u308b\u70b9\u304c\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u64cd\u4f5c\u306b\u306f\u591a\u5c11\u6163\u308c\u304c\u5fc5\u8981\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u304c\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u6709\u52b9\u6027\u3068\u6a5f\u80fd\u6027\u3092\u5b9f\u611f\u3057\u3066\u3044\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-gallery has-nested-images columns-default is-cropped wp-block-gallery-2 is-layout-flex wp-block-gallery-is-layout-flex\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"906\" height=\"584\" data-id=\"33039\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1.png\" alt=\"Intercom Customer Review \" class=\"wp-image-33039\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1.png 906w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1-768x495.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1-18x12.png 18w\" sizes=\"(max-width: 906px) 100vw, 906px\" \/><\/figure>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"909\" height=\"497\" data-id=\"33038\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2.png\" alt=\"Intercom User Review \" class=\"wp-image-33038\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2.png 909w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2-768x420.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2-18x10.png 18w\" sizes=\"(max-width: 909px) 100vw, 909px\" \/><\/figure>\n<\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u9593\u3067\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u5171\u901a\u3059\u308b\u30d1\u30bf\u30fc\u30f3\u306b\u6982\u306d\u5171\u901a\u8a8d\u8b58\u304c\u898b\u3089\u308c\u308b\u3002.<\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>Zoho Desk. Acknowledging that this is a subjective category we looked at 100 reviews for each and considering the limited sample size, Zoho Desk had more reviews over 4 stars compared to Intercom.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Zoho Desk vs Intercom: Pros and Cons Face-Off&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>More affordable than Intercom<\/td><td>Not as many features as Intercom<\/td><\/tr><tr><td>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u306f\u30a6\u30a7\u30d6\u30a2\u30d7\u30ea\u307b\u3069\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u3067\u306f\u306a\u3044<\/td><\/tr><tr><td>\u4f7f\u3044\u3084\u3059\u304f\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u53ef\u80fd<\/td><td>\u4e00\u90e8\u306e\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u95a2\u3059\u308b\u554f\u984c\u304c\u5831\u544a\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u4ed6\u306e\u4eba\u6c17\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3068\u306e\u9023\u643a<\/td><td><\/td><\/tr><tr><td>\u6700\u592710\u30e6\u30fc\u30b6\u30fc\u307e\u3067\u5229\u7528\u3067\u304d\u308b\u7121\u6599\u30d7\u30e9\u30f3\u3092\u63d0\u4f9b<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>\u30ea\u30fc\u30c9\u751f\u6210\u3001\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306a\u3069\u306e\u6a5f\u80fd\u3092\u5099\u3048\u3001\u8ca9\u58f2\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002<\/td><td>Not as many features for customer support<\/td><\/tr><tr><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><td>Can be more expensive for smaller businesses<\/td><\/tr><tr><td>\u6210\u9577\u3059\u308b\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u53ef\u80fd<\/td><td>\u8907\u96d1\u306a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u8981\u4ef6\u306b\u306f\u3042\u307e\u308a\u9069\u3057\u3066\u3044\u306a\u3044<\/td><\/tr><tr><td>\u30e6\u30fc\u30b6\u30fc\u3068\u958b\u767a\u8005\u304b\u3089\u306a\u308b\u5927\u898f\u6a21\u3067\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td><\/td><\/tr><tr><td>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u3042\u306a\u305f\u306b\u3068\u3063\u3066\u6700\u9069\u306a\u306e\u306f\u3069\u3061\u3089\u3067\u3057\u3087\u3046\u304b\uff1f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Zoho Desk<\/strong> \u3088\u308a\u624b\u9803\u306a\u4fa1\u683c\u306e\u9078\u629e\u80a2\u3067\u3059\u3002\u307e\u305f\u3001\u3053\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u9ad8\u5ea6\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u6027\u3092\u5099\u3048\u3066\u3044\u308b\u305f\u3081\u3001\u72ec\u81ea\u306e\u30cb\u30fc\u30ba\u3092\u6301\u3064\u4f01\u696d\u306b\u3068\u3063\u3066\u6700\u9069\u306a\u9078\u629e\u80a2\u3068\u306a\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> is a good option if you are looking for a solution that focuses on sales and marketing.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s a summary table outlining the key differences between Zoho Desk and Intercom, along with an alternative worth considering:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u7279\u5fb4<\/th><th>Zoho Desk<\/th><th>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/th><th>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/th><\/tr><\/thead><tbody><tr><td>\u4fa1\u683c<\/td><td>\u6708\u984d$20\u304b\u3089<\/td><td>Starts at $89\/month<\/td><td>\u6708\u984d$25\u304b\u3089<\/td><\/tr><tr><td>\u7279\u5fb4<\/td><td>Ticket management, Self-service portal, knowledge base, automation and reporting<\/td><td>\u7d71\u5408\u53d7\u4fe1\u30c8\u30ec\u30a4\u3001\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30c1\u30fc\u30e0\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3001\u81ea\u52d5\u5316\u3001\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/td><td>Wide range of help desk features that focus on customer support and live chat<\/td><\/tr><tr><td>\u4f7f\u3044\u3084\u3059\u3055<\/td><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><\/tr><tr><td>\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/td><td>\u6210\u9577\u3059\u308b\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u53ef\u80fd<\/td><td>\u6210\u9577\u901f\u5ea6\u5bfe\u4fa1\u5024\u6bd4\u7387\u306f\u826f\u597d\u3060\u304c\u3001\u62e1\u5f35\u6027\u306b\u306f\u9650\u754c\u304c\u3042\u308b<\/td><td>Better utilized for small to mid sized businesses<\/td><\/tr><tr><td>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td>\u30e6\u30fc\u30b6\u30fc\u3068\u958b\u767a\u8005\u304b\u3089\u306a\u308b\u5927\u898f\u6a21\u3067\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td>\u30e6\u30fc\u30b6\u30fc\u3068\u958b\u767a\u8005\u304b\u3089\u306a\u308b\u5927\u898f\u6a21\u3067\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td>\u6d3b\u767a\u306a\u958b\u767a\u8005\u3068\u8ca2\u732e\u8005\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3&nbsp;<\/td><\/tr><tr><td>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td>24\/7 support via email, chat and phone<\/td><td>\u30e1\u30fc\u30eb\u3068\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593\u5e74\u4e2d\u7121\u4f11\u306e\u30b5\u30dd\u30fc\u30c8<\/td><td>\u30e1\u30fc\u30eb\u3068\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593\u5e74\u4e2d\u7121\u4f11\u306e\u30b5\u30dd\u30fc\u30c8<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">ThriveDesk: Customer Support solution for Startups and SMBs<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1881\" height=\"1137\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1.png\" alt=\"AI\u3092\u6d3b\u7528\u3057\u305f\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u300cThriveDesk\u300d\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30c1\u30b1\u30c3\u30c8\u3001AI\u306b\u3088\u308b\u81ea\u52d5\u5316\u6a5f\u80fd\u3092\u7d71\u5408\u3057\u305f\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u9867\u5ba2\u7dad\u6301\u7387\u306e\u5411\u4e0a\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.\" class=\"wp-image-39188\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1.png 1881w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-768x464.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-1536x928.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-18x12.png 18w\" sizes=\"(max-width: 1881px) 100vw, 1881px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In addition to Intercom and Zoho Desk, alternative helpdesk solutions are available in the market. One such alternative worth considering is ThriveDesk. ThriveDesk is a feature-rich helpdesk solution that offers a comprehensive set of tools to manage customer support effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong> is a help desk software tailor-made for businesses seeking extensive features and a powerful yet simple <a href=\"https:\/\/www.thrivedesk.com\/ja\/live-chat\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/live-chat\/\" rel=\"noreferrer noopener\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/a> assistant. Even better, it&#8217;s the most cost-effective, lightweight, and speedy live chat solution available for Shopify business owners.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/shared-inbox\/\">\u5171\u6709\u53d7\u4fe1\u30c8\u30ec\u30a4<\/a>, instant replies, file sharing directly from the chat widget, emojis for effective communication, satisfaction surveys, sales tracking reports for eCommerce, knowledge base search, and monitoring capabilities, you can efficiently handle your Wix store operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3054\u5b89\u5fc3\u304f\u3060\u3055\u3044\u3002ThriveDesk\u306e\u8efd\u91cf\u8a2d\u8a08\u3068\u30b9\u30d4\u30fc\u30c9\u306f\u3001\u304a\u5ba2\u69d8\u306e\u696d\u52d9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u305b\u3093\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/wix-integration\/\" target=\"_blank\" rel=\"noreferrer noopener\">Wix\u3067\u69cb\u7bc9\u3055\u308c\u305fe\u30b3\u30de\u30fc\u30b9\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8<\/a>. \u6700\u9069\u5316\u3055\u308c\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u3088\u308a\u3001\u8fc5\u901f\u306a\u5fdc\u7b54\u304c\u4fdd\u8a3c\u3055\u308c\u3001\u6700\u5927\u9650\u306e\u52b9\u7387\u6027\u3092\u5b9f\u73fe\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u52d5\u4f5c\u3092\u7dad\u6301\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">G2\u30675\u3064\u661f\u4e2d5\u3064\u661f\u306e\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u308bThriveDesk\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u975e\u5e38\u306b\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ThriveDesk\u306e\u4e3b\u306a\u6a5f\u80fd\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.thrivedesk.com\/ja\/anonymous-live-chat\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u533f\u540d\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/a><\/li>\n\n\n\n<li>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\uff08<a href=\"https:\/\/www.thrivedesk.com\/ja\/introducing-wpportal\/\" target=\"_blank\" rel=\"noreferrer noopener\">WPPortal<\/a>)<\/li>\n\n\n\n<li>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u7d71\u5408<\/li>\n\n\n\n<li>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6307\u6a19<\/li>\n\n\n\n<li>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/li>\n\n\n\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7ba1\u7406<\/li>\n\n\n\n<li>\u30a2\u30e9\u30fc\u30c8\uff0f\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/li>\n\n\n\n<li>\u30de\u30eb\u30c1\u30c1\u30e3\u30cd\u30eb\u901a\u4fe1<\/li>\n\n\n\n<li>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/li>\n\n\n\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u7ba1\u7406<\/li>\n\n\n\n<li>\u8c4a\u5bcc\u306a\u77e5\u8b58\u30d9\u30fc\u30b9<\/li>\n\n\n\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/li>\n\n\n\n<li>Pricing for ThriveDesk starts at just $6.67 per month.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ThriveDesk\u306e\u30e1\u30ea\u30c3\u30c8\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u9ad8\u304f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u624b\u9593\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b<\/li>\n\n\n\n<li><a href=\"https:\/\/help.thrivedesk.com\/en\/create-a-new-chat-assistant\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3068\u4f7f\u7528\u304c\u7c21\u5358<\/a><\/li>\n\n\n\n<li>\u30b9\u30e0\u30fc\u30ba\u306a\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u4f53\u9a13<\/li>\n\n\n\n<li>\u30c1\u30e3\u30c3\u30c8\u306e\u3084\u308a\u53d6\u308a\u9593\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3<\/li>\n\n\n\n<li>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5fdc\u7b54<\/li>\n\n\n\n<li>ThriveDesk&#8217;s user-friendly interface, comprehensive resources (including a community, shared mailbox, and live chat), have made it a popular and trusted choice for Wix users. It comes highly recommended for its reliability and ease of use.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ThriveDesk\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30cd\u30a4\u30c6\u30a3\u30d6\u30e2\u30d0\u30a4\u30eb\u30a2\u30e9\u30fc\u30c8\u306e\u6b20\u5982<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">With ThriveDesk, you can supercharge your website&#8217;s growth and streamline customer interactions like never before.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion: Zoho Desk vs Intercom vs ThriveDesk for Your Business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When deciding between Zoho Desk and Intercom to meet your business needs, it&#8217;s essential to consider a range of factors aligned with your organizational goals, operational requirements, and financial constraints. These two platforms offer distinct strengths, each serving unique aspects of your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Your choice between Zoho Desk and Intercom<strong> <\/strong>should align with your unique business needs. <strong>Zoho Desk<\/strong> continues to be an excellent, cost-effective solution for businesses prioritizing budget-conscious decisions. Its robust feature set, affordability, and scalability make it a compelling option.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, if you prioritize customer engagement, sales, and personalized messaging, <strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> is a compelling option, especially for startups and rapidly scaling businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tailor your selection to match your objectives and leverage the full potential of Zoho Desk or Intercom to drive success in your organization. If you\u2019re a small business looking for a more cost-effective solution to handle your customer support, <strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong> can be your go-to.<\/p>","protected":false},"excerpt":{"rendered":"<p>Running a rapidly expanding business comes with challenges. As your business grows, so does the volume of customer inquiries and support tickets. Managing everything manually is becoming increasingly difficult, and you need a robust customer support platform to streamline your operations. Let&#8217;s look at two of the best customer support software currently on the market. Zoho Desk is a cloud-based help desk software that helps businesses of all sizes manage their customer support operations. It offers a wide range of features, including ticket management, a knowledge base, a self-service portal, automation, reporting, and analytics. On the other hand, &nbsp;Intercom brings a dynamic approach to customer support. Its suite of tools [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":34225,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-34218","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparison"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/34218","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/comments?post=34218"}],"version-history":[{"count":1,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/34218\/revisions"}],"predecessor-version":[{"id":39983,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/34218\/revisions\/39983"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/34225"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=34218"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/categories?post=34218"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/tags?post=34218"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}