{"id":33175,"date":"2023-11-03T14:47:12","date_gmt":"2023-11-03T11:47:12","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=33175"},"modified":"2025-05-21T20:46:59","modified_gmt":"2025-05-21T17:46:59","slug":"woocommerce-customer-support-reimagined","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/ja\/woocommerce-customer-support-reimagined\/","title":{"rendered":"WooCommerce \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u306e\u5237\u65b0"},"content":{"rendered":"<p>\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u8907\u6570\u306e\u30bf\u30d6\u3092\u53c2\u7167\u3057\u306a\u304c\u3089\u9069\u5207\u306a\u9867\u5ba2\u60c5\u5831\u3092\u63a2\u3059\u9593\u3001\u9867\u5ba2\u306f\u30b5\u30dd\u30fc\u30c8\u3092\u9577\u6642\u9593\u5f85\u305f\u3055\u308c\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u304b\uff1f\u305d\u3046\u3067\u3042\u308c\u3070\u3001\u9867\u5ba2\u306e\u4e0d\u6e80\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u975e\u52b9\u7387\u6027\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002&nbsp;<\/p>\n\n\n\n<p>\u305d\u308c\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3063\u3066\u60aa\u3044\u3053\u3068\u3060\u3002<\/p>\n\n\n\n<p>\u305d\u308c\u3092\u4fee\u6b63\u3057\u3066\u307f\u307e\u305b\u3093\u304b?<\/p>\n\n\n\n<p>\u304a\u5ba2\u69d8\u304c\u5373\u5ea7\u306b\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b\u4e16\u754c\u3092\u60f3\u50cf\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\uff01\u5f85\u3061\u6642\u9593\u3082\u3001\u4e0d\u6e80\u3092\u62b1\u3048\u308b\u304a\u5ba2\u69d8\u3082\u3044\u307e\u305b\u3093\u3002\u3053\u308c\u304b\u3089\u306f\u3001\u3059\u3079\u3066\u304c\u3072\u3068\u3064\u306e\u30b5\u30dd\u30fc\u30c8\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306b\u96c6\u7d04\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-video is-provider-youtube wp-block-embed-youtube wp-embed-aspect-4-3\"><div class=\"wp-block-embed__wrapper\">\n<iframe title=\"WooCommerce \u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30d7\u30e9\u30b0\u30a4\u30f3\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/lmajbvfY_GQ?feature=oembed&#038;enablejsapi=1&#038;origin=https:\/\/www.thrivedesk.com\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture; web-share\" referrerpolicy=\"strict-origin-when-cross-origin\" allowfullscreen><\/iframe>\n<\/div><\/figure>\n\n\n\n<p>WooCommerce\u3068ThriveDesk\u306e\u9023\u643a\u306e\u304a\u304b\u3052\u3067\u3001\u30c1\u30b1\u30c3\u30c8\u51e6\u7406\u3084\u6ce8\u6587\u51e6\u7406\u304c\u30b9\u30d4\u30fc\u30c7\u30a3\u30fc\u306b\u9032\u307f\u3001\u9867\u5ba2\u306e\u60a9\u307f\u3092\u4e00\u6c17\u306b\u89e3\u6c7a\u3057\u3001\u6700\u9ad8\u306e\u7b11\u9854\u3067\u304a\u5ba2\u69d8\u3092\u304a\u8fce\u3048\u3067\u304d\u307e\u3059\u3002\u5358\u306a\u308b\u30b5\u30dd\u30fc\u30c8\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002<strong> \u30ef\u30fc\u30d7\u30b9\u30d4\u30fc\u30c9\u3067\u306e\u30b5\u30dd\u30fc\u30c8\u3067\u3059\uff01<\/strong> \ud83d\udcab<\/p>\n\n\n\n<p>WooCommerce \u7d71\u5408\u3092\u6839\u672c\u304b\u3089\u518d\u8a2d\u8a08\u3057\u307e\u3057\u305f\u3002\u8a73\u3057\u304f\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-medium-font-size has-text-align-center has-custom-font-size wp-element-button\" href=\"https:\/\/www.thrivedesk.com\/ja\/woocommerce\/\" style=\"border-radius:6px\">WooCommerce\u306e\u7d71\u5408\u3092\u78ba\u8a8d\u3059\u308b<\/a><\/div>\n<\/div>\n\n\n\n<!--more-->\n\n\n\n<div style=\"height:40px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Powerful Access Control<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"881\" height=\"481\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-permission.jpg\" alt=\"\" class=\"wp-image-33177\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-permission.jpg 881w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-permission-768x419.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-permission-18x10.jpg 18w\" sizes=\"(max-width: 881px) 100vw, 881px\" \/><\/figure>\n\n\n\n<p>Provide your agent with the appropriate permissions required to perform a range of actions, spanning from modifying order statuses and canceling orders to processing refunds. You have the flexibility to determine which individuals are authorized to carry out specific tasks within these actions.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Customized Push Message<\/h2>\n\n\n\n<p>Enhance your customer experience by incorporating personalized status update messages, allowing you to utilize dynamic content variables.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"849\" height=\"612\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-push-msgs.jpg\" alt=\"\" class=\"wp-image-33178\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-push-msgs.jpg 849w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-push-msgs-768x554.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/woo-push-msgs-18x12.jpg 18w\" sizes=\"(max-width: 849px) 100vw, 849px\" \/><\/figure>\n\n\n\n<p>As soon as an agent updates the status of a customer&#8217;s order, these messages will be automatically added to the reply editor.<\/p>\n\n\n\n<p>By leveraging variables such as {% customer.name %}, {% order.id %}, and {% order.status %}, you can create tailor-made messages that cater to the specific needs and preferences of your customers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Redesigned UI: Faster, Easier, and More Intuitive Than Ever Before!<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"663\" height=\"700\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/woo-info-widget.png\" alt=\"\" class=\"wp-image-32391\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/woo-info-widget.png 663w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/woo-info-widget-11x12.png 11w\" sizes=\"(max-width: 663px) 100vw, 663px\" \/><\/figure>\n\n\n\n<p>New interface is super speedy and easy to use. You can access all product info with ease. Everything is at your fingertips, from Quantity and Prices to Product names. The new design also shows shipping info, product images, and order status updates. It&#8217;s a beautiful, user-friendly way to improve your support.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Powerful Search<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"557\" height=\"623\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image.png\" alt=\"\" class=\"wp-image-33180\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image.png 557w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-11x12.png 11w\" sizes=\"(max-width: 557px) 100vw, 557px\" \/><\/figure>\n\n\n\n<p>Searching for product info just got super quick! Our new Dynamic Search gives you instant results as you type. As you can see from the transition of the first image to the second image. The product list is updated with each keystroke. No more waiting \u2013 the details appear right away. Your support team can find info lightning-fast with this new feature. It&#8217;s like magic!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Smart Product Recommendations &#8211; Your Support Sidekick<\/strong><\/h2>\n\n\n\n<p>Empower your support team with a weapon of mass assistance! The integration brings you Smart Product Recommendations right from the widget.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"552\" height=\"839\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-2.png\" alt=\"\" class=\"wp-image-33182\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-2.png 552w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-2-8x12.png 8w\" sizes=\"(max-width: 552px) 100vw, 552px\" \/><\/figure>\n\n\n\n<p>Instead of having to go to the store website, copying the product link, and then return to share it with the customer, our integration enables you to share product links straight from the widget. Just click the <strong>Product Recommendations<\/strong> tab and voila! You\u2019ll have a list of store products with shareable links ready to be copied and shared.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"734\" height=\"947\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-4.png\" alt=\"\" class=\"wp-image-33184\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-4.png 734w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-4-9x12.png 9w\" sizes=\"(max-width: 734px) 100vw, 734px\" \/><\/figure>\n\n\n\n<p>And the cherry on top? Support agents can update orders and apply coupons straight from the widget. It&#8217;s time to rock customer support with stellar features!<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Manage WooCommerce Subscription<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"541\" height=\"942\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-3.png\" alt=\"\" class=\"wp-image-33183\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-3.png 541w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-3-7x12.png 7w\" sizes=\"(max-width: 541px) 100vw, 541px\" \/><\/figure>\n\n\n\n<p>Handling subscription products just got simpler! Support agents now have quick access to essential subscription details. They can see Subscription charges, renewal dates, and more. Subscription products are marked clearly for easy identification. This upgrade makes managing subscriptions a breeze.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">WPPortal: Embed Help Center Inside WooCommerce Account Page<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1306\" height=\"912\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/12\/wp-portal.png\" alt=\"\" class=\"wp-image-22360\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/12\/wp-portal.png 1306w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/12\/wp-portal-768x536.png 768w\" sizes=\"(max-width: 1306px) 100vw, 1306px\" \/><\/figure>\n\n\n\n<p>Now you can embed a help center right inside your customer account page without needing a shortcode. Grab API key from your ThriveDesk account and validate and enable the support page option, voila you are done!<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"998\" height=\"321\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-1.png\" alt=\"\" class=\"wp-image-33181\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-1.png 998w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-1-768x247.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-1-18x6.png 18w\" sizes=\"(max-width: 998px) 100vw, 998px\" \/><\/figure>\n\n\n\n<p><a href=\"https:\/\/www.thrivedesk.com\/ja\/introducing-wpportal\/\" data-type=\"post\" data-id=\"28228\">WP\u30dd\u30fc\u30bf\u30eb<\/a> is revolutionizing customer support inside WordPress. No need to install some bulky and clunky plugin anymore. You can now embed SaaS inside WordPress. Isn&#8217;t that awesome!<\/p>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" width=\"1278\" height=\"842\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-5.png\" alt=\"\" class=\"wp-image-33185\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-5.png 1278w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-5-768x506.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/11\/image-5-18x12.png 18w\" sizes=\"(max-width: 1278px) 100vw, 1278px\" \/><\/figure>\n\n\n\n<p>Don&#8217;t miss out on these incredible features. Elevate your customer support with the new ThriveDesk and WooCommerce Integration. It&#8217;s like giving your support a turbo boost. Streamline your work, save time, and make customers super happy with this amazing collaboration. Embrace the power of integration and shine like a star!<\/p>\n\n\n\n<p>Pro Tip: Checkout our guide for best <a href=\"https:\/\/www.thrivedesk.com\/ja\/woocommerce-help-desk-plugin\/\" data-type=\"post\" data-id=\"20823\">WooCommerce helpdesk plugin<\/a>.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-16018d1d wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-medium-font-size has-text-align-center has-custom-font-size wp-element-button\" href=\"https:\/\/www.thrivedesk.com\/ja\/woocommerce\/\" style=\"border-radius:6px\">Checkout ThriveDesk for WooCommerce<\/a><\/div>\n<\/div>\n\n\n\n<p><\/p>","protected":false},"excerpt":{"rendered":"<p>Do customers have to wait a long time for support while your agents browse through multiple tabs to find the right customer information? Well, then you have angry customers and inefficient agents.&nbsp; That\u2019s bad for business. How about we fix that? Imagine a world where your customers can receive instant support! No waiting times, no unhappy customers. From now, everything is going to be in one, single support dashboard. Thanks to ThriveDesk integration for WooCommerce. Zip through tickets, whiz through orders, and zap away customer woes while leaving them with a cosmic smile. It&#8217;s not just support; it&#8217;s support at warp speed! \ud83d\udcab We redesigned our WooCommerce integration for ground [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":33197,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[25],"tags":[],"class_list":["post-33175","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-product-updates"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/33175","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/comments?post=33175"}],"version-history":[{"count":0,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/33175\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/33197"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=33175"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/categories?post=33175"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/tags?post=33175"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}