{"id":33034,"date":"2023-10-29T08:50:42","date_gmt":"2023-10-29T05:50:42","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=33034"},"modified":"2025-10-05T13:24:52","modified_gmt":"2025-10-05T10:24:52","slug":"intercom-vs-gorgias","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/ja\/intercom-vs-gorgias\/","title":{"rendered":"\u30a4\u30f3\u30bf\u30fc\u30b3\u30e0 vs \u30b4\u30eb\u30ae\u30a2\u30b9 \u2015 \u3042\u306a\u305f\u304c\u77e5\u3089\u306a\u304b\u3063\u305f\u3053\u3068"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u6025\u901f\u306b\u6210\u9577\u3059\u308b\u30d3\u30b8\u30cd\u30b9\u3092\u904b\u55b6\u3059\u308b\u306b\u306f\u3001\u69d8\u3005\u306a\u8ab2\u984c\u304c\u4f34\u3044\u307e\u3059\u3002\u4e8b\u696d\u304c\u62e1\u5927\u3059\u308b\u306b\u3064\u308c\u3066\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3084\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u306e\u6570\u3082\u5897\u52a0\u3057\u307e\u3059\u3002\u3059\u3079\u3066\u3092\u624b\u4f5c\u696d\u3067\u7ba1\u7406\u3059\u308b\u306e\u306f\u307e\u3059\u307e\u3059\u56f0\u96e3\u306b\u306a\u308a\u3001\u696d\u52d9\u3092\u52b9\u7387\u5316\u3059\u308b\u305f\u3081\u306e\u5805\u7262\u306a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u304c\u5fc5\u8981\u306b\u306a\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u73fe\u5728\u5e02\u5834\u306b\u51fa\u56de\u3063\u3066\u3044\u308b\u6700\u9ad8\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u30922\u3064\u898b\u3066\u3044\u304d\u307e\u3057\u3087\u3046\u3002.<br><br><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> Intercom\u306f\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u306b\u30c0\u30a4\u30ca\u30df\u30c3\u30af\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u305d\u306e\u30c4\u30fc\u30eb\u7fa4\u306f\u3001\u5f93\u6765\u306e\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u306e\u67a0\u3092\u8d85\u3048\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306e\u81ea\u52d5\u5316\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u30a2\u30d7\u30ea\u5185\u30c1\u30e3\u30c3\u30c8\u304b\u3089\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u81ea\u52d5\u5fdc\u7b54\u307e\u3067\u3001Intercom\u306f\u8907\u6570\u306e\u30c1\u30e3\u30cd\u30eb\u306b\u308f\u305f\u308b\u7d71\u4e00\u3055\u308c\u305f\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u63d0\u4f9b\u3057\u3001\u30ea\u30fc\u30c9\u306e\u80b2\u6210\u3068\u30b3\u30f3\u30d0\u30fc\u30b8\u30e7\u30f3\u3092\u4fc3\u9032\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u69cb\u7bc9\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3044\u3046\u3088\u308a\u306f\u3001CRM\uff08\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff09\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3068\u3057\u3066\u6349\u3048\u3089\u308c\u3066\u3044\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other side of the scale, <strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong> is an AI-driven customer support solution that focuses heavily on eCommerce and DTC brands.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">As these platforms go head-to-head, we&#8217;ll dissect their strengths, delve into their unique AI-powered capabilities, and help you determine which one holds the key to elevating your customer support and engagement strategies. So, get ready for an insightful journey through the landscapes of Intercom and Gorgias, where support excellence converges with AI innovation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u7c21\u5358\u306a\u30e1\u30e2\uff1a<\/strong> If you are a startup or SMB, Intercom or Gorgias might not be a good fit for you. Check out <strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong>, \u3053\u308c\u306f\u3001\u30b9\u30bf\u30fc\u30c8\u30a2\u30c3\u30d7\u4f01\u696d\u3084\u4e2d\u5c0f\u4f01\u696d\u5411\u3051\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u306b\u95a2\u3059\u308b\u5f53\u793e\u306e\u898b\u89e3\u3067\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Intercom vs Gorgias at a glance<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u57fa\u6e96<\/th><th>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/th><th>\u30b4\u30eb\u30ae\u30a2\u30b9<\/th><\/tr><\/thead><tbody><tr><td>\u8a55\u4fa1<\/td><td>4.5\/5<\/td><td>4.6\/5<\/td><\/tr><tr><td>\u30cb\u30c3\u30c1<\/td><td>\u4e2d\u5c0f\u4f01\u696d<\/td><td>\u4e2d\u5c0f\u4f01\u696d<\/td><\/tr><tr><td>\u958b\u59cb\u4fa1\u683c<\/td><td>$74<\/td><td>$10<\/td><\/tr><tr><td>\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb<\/td><td>14\u65e5\u9593<\/td><td>7\u65e5\u9593<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading\">\u30a4\u30f3\u30bf\u30fc\u30b3\u30e0\u306e\u6982\u8981<\/h3>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1644\" height=\"743\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom.png\" alt=\"ThriveDesk\u304c\u63d0\u4f9b\u3059\u308bAI\u642d\u8f09\u306e\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u304a\u3088\u3073\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u30b7\u30fc\u30e0\u30ec\u30b9\u3067\u52b9\u7387\u7684\u306a\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u7ba1\u7406\u3068AI\u3092\u6d3b\u7528\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002.\" class=\"wp-image-39091\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom.png 1644w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-768x347.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-1536x694.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/intercom-18x8.png 18w\" sizes=\"(max-width: 1644px) 100vw, 1644px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> \u306f\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/customer-support-experience-ai\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u3092\u5411\u4e0a\u3055\u305b\u308b<\/a> \u305d\u3057\u3066\u8ca9\u58f2\u30d7\u30ed\u30bb\u30b9\u3002Intercom\u306f\u3001\u4f7f\u3044\u3084\u3059\u3044\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3068\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u5099\u3048\u3001\u9867\u5ba2\u3068\u306e\u52b9\u679c\u7684\u306a\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3068\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u5b9f\u73fe\u3059\u308b\u305f\u3081\u306b\u8a2d\u8a08\u3055\u308c\u305f\u5305\u62ec\u7684\u306a\u30c4\u30fc\u30eb\u30b9\u30a4\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30b7\u30b9\u30c6\u30e0\u306f\u3001\u30c1\u30e3\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u30a2\u30d7\u30ea\u5185\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u30c1\u30e3\u30cd\u30eb\u3092\u901a\u3058\u3066\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u3084\u308a\u53d6\u308a\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u9867\u5ba2\u304c\u3069\u3053\u306b\u3044\u3066\u3082\u3064\u306a\u304c\u308a\u3001\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u30b5\u30dd\u30fc\u30c8\u3068\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u4f53\u9a13\u3092\u63d0\u4f9b\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom \u306e\u81ea\u52d5\u5316\u304a\u3088\u3073\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u6a5f\u80fd\u3092\u4f7f\u7528\u3057\u3066\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u3092\u7d5e\u3063\u305f\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u4f53\u9a13\u3057\u3066\u304f\u3060\u3055\u3044\u3002\u7279\u5b9a\u306e\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u5411\u3051\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u4f5c\u6210\u3057\u3001, <a href=\"https:\/\/www.thrivedesk.com\/ja\/how-to-meet-customer-satisfaction\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3068\u6e80\u8db3\u5ea6\u3092\u9ad8\u3081\u308b<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3068\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3092\u6d3b\u7528\u3057\u3066\u3001\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u307e\u3057\u3087\u3046\u3002\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u3057\u3001\u9867\u5ba2\u81ea\u8eab\u304c\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u652f\u63f4\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u3092\u4eba\u6c17\u306e\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u88fd\u30c4\u30fc\u30eb\u3084\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u4e00\u5143\u7ba1\u7406\u3057\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u52b9\u7387\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u5206\u6790\u6a5f\u80fd\u3068\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3092\u6d3b\u7528\u3057\u3066\u3001\u8cb4\u91cd\u306a\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u7372\u5f97\u3057\u307e\u3057\u3087\u3046\u3002\u4e3b\u8981\u306a\u6307\u6a19\u3092\u8ffd\u8de1\u3057\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u6210\u679c\u3092\u6e2c\u5b9a\u3057\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u6226\u7565\u3092\u6700\u9069\u5316\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306e\u5305\u62ec\u7684\u306a\u30d1\u30ef\u30fc\u3092\u4f53\u9a13\u3057\u3066\u3001\u52b9\u679c\u7684\u306a\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3001\u81ea\u52d5\u5316\u3001\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3001\u9023\u643a\u6a5f\u80fd\u3001\u5206\u6790\u6a5f\u80fd\u3092\u5b9f\u73fe\u3057\u307e\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b4\u30eb\u30ae\u30a2\u30b9\u306e\u6982\u8981<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1412\" height=\"819\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias.png\" alt=\"Gorgias\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u306e\u56f3\u89e3\u3001CRM\u7d71\u5408\u3001e\u30b3\u30de\u30fc\u30b9\u5411\u3051AI\u642d\u8f09\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u5bfe\u8a71\u578bAI\u3001\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3002.\" class=\"wp-image-39077\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias.png 1412w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias-768x445.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias-18x10.png 18w\" sizes=\"(max-width: 1412px) 100vw, 1412px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">\u3054\u7d39\u4ecb\u3057\u307e\u3059 <strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong>, \u306f\u3001e\u30b3\u30de\u30fc\u30b9\u304a\u3088\u3073DTC\u30d6\u30e9\u30f3\u30c9\u5411\u3051\u306e\u7a76\u6975\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002\u3053\u306e\u9769\u65b0\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306f\u3001\u4eba\u5de5\u77e5\u80fd\uff08AI\uff09\u306e\u529b\u3092\u6d3b\u7528\u3057\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u306b\u9769\u547d\u3092\u3082\u305f\u3089\u3057\u307e\u3059\u3002\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u7c21\u7d20\u5316\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u3092\u5411\u4e0a\u3055\u305b\u308b\u3053\u3068\u304c\u3059\u3079\u3066\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gorgias\u3092\u4f7f\u3048\u3070\u3001\u554f\u3044\u5408\u308f\u305b\u5bfe\u5fdc\u304c\u9a5a\u304f\u307b\u3069\u7c21\u5358\u306b\u306a\u308a\u307e\u3059\u3002\u5b9a\u578b\u696d\u52d9\u306f\u81ea\u52d5\u5316\u3055\u308c\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u304c\u5f53\u305f\u308a\u524d\u306b\u306a\u308a\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">AI\u304c\u4e2d\u5fc3\u7684\u306a\u5f79\u5272\u3092\u62c5\u3044\u3001\u3088\u304f\u3042\u308b\u554f\u3044\u5408\u308f\u305b\u306b\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u5fdc\u7b54\u6642\u9593\u3092\u5927\u5e45\u306b\u77ed\u7e2e\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u3088\u308a\u8907\u96d1\u306a\u554f\u984c\u306b\u53d6\u308a\u7d44\u3080\u3053\u3068\u3092\u53ef\u80fd\u306b\u3057\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u52b9\u7387\u6027\u304c\u5411\u4e0a\u3057\u3001\u9867\u5ba2\u306f\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3089\u308c\u308b\u3088\u3046\u306b\u306a\u308a\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3068\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u306e\u5411\u4e0a\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3057\u304b\u3057\u3001\u3053\u3053\u304c\u91cd\u8981\u306a\u70b9\u3067\u3059\u3002Gorgias\u306fShopify\u306e\u3088\u3046\u306ae\u30b3\u30de\u30fc\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3067\u304d\u308b\u305f\u3081\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u5c0f\u58f2\u696d\u8005\u306b\u3068\u3063\u3066\u6700\u826f\u306e\u9078\u629e\u80a2\u3068\u306a\u3063\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It consolidates customer data from various touch-points, enabling tailor-made interactions and recommendations that take the customer experience to a whole new level.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u7c21\u5358\u306b\u8a00\u3046\u3068\u3001Gorgias\u306fe\u30b3\u30de\u30fc\u30b9\u4f01\u696d\u5411\u3051\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3042\u308a\u3001AI\u306b\u3088\u308b\u81ea\u52d5\u5316\u3068\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3001\u305d\u3057\u3066\u5805\u7262\u306a\u7d71\u5408\u6a5f\u80fd\u3092\u517c\u306d\u5099\u3048\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It empowers businesses of all sizes to <a href=\"https:\/\/www.thrivedesk.com\/ja\/exceptional-customer-service\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/exceptional-customer-service\/\" rel=\"noreferrer noopener\">deliver exceptional support<\/a>, supercharge productivity, and cultivate enduring customer relationships.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3042\u306a\u305f\u304c\u5c0f\u898f\u6a21\u306ae\u30b3\u30de\u30fc\u30b9\u30d6\u30c6\u30a3\u30c3\u30af\u3067\u3042\u308d\u3046\u3068\u3001DTC\uff08\u6d88\u8cbb\u8005\u76f4\u8ca9\uff09\u5206\u91ce\u306e\u5927\u624b\u4f01\u696d\u3067\u3042\u308d\u3046\u3068\u3001Gorgias\u306f\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3051\u308b\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u3042\u308a\u65b9\u3092\u518d\u5b9a\u7fa9\u3057\u3001\u5353\u8d8a\u6027\u306e\u65b0\u305f\u306a\u57fa\u6e96\u3092\u6253\u3061\u7acb\u3066\u308b\u6e96\u5099\u304c\u3067\u304d\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u6bd4\u8f03\u5206\u6790\uff1a\u4e3b\u306a\u7279\u5fb4\u3068\u6a5f\u80fd<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When comparing Zendesk and Gorgias, evaluating their core features and functionalities is essential to determine which platform best suits your organization&#8217;s customer support needs. Let&#8217;s explore how Zendesk and Gorgias stack up in terms of basic functionalities required by helpdesk software.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u7279\u5fb4<\/th><th>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/th><th>\u30b4\u30eb\u30ae\u30a2\u30b9<\/th><\/tr><\/thead><tbody><tr><td>\u7d71\u5408<\/td><td>Limited integrations are available. Their app market currently holds around 100 apps.&nbsp;<br><\/td><td>Gorgias\u306f\u3001Shopify\u3001Magento\u3001BigCommerce\u306a\u3069\u30011,000\u4ee5\u4e0a\u306e\u30a2\u30d7\u30ea\u3068\u9023\u643a\u3057\u3066\u3044\u307e\u3059\u3002<br><\/td><\/tr><tr><td>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb<\/td><td>Intercom\u306f\u3001\u9867\u5ba2\u304c\u8cea\u554f\u306b\u5bfe\u3059\u308b\u56de\u7b54\u3092\u898b\u3064\u3051\u3089\u308c\u308b\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u3001\u30b3\u30df\u30e5\u30cb\u30c6\u30a3\u30d5\u30a9\u30fc\u30e9\u30e0\u3001\u8a18\u4e8b\u306a\u3069\u304c\u63b2\u8f09\u3055\u308c\u3066\u3044\u307e\u3059\u3002<\/td><td>Gorgias\u306f\u3001\u9867\u5ba2\u304c\u3088\u304f\u3042\u308b\u8cea\u554f\u306b\u7b54\u3048\u308b\u306e\u306b\u5f79\u7acb\u3064\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u578b\u306e\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/td><td>Intercom\u306f\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u3067\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u3068\u308b\u305f\u3081\u306e\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Gorgias\u306f\u3001\u9867\u5ba2\u3068\u306e\u5373\u6642\u3084\u308a\u53d6\u308a\u3092\u53ef\u80fd\u306b\u3059\u308b\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u6a5f\u80fd\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u5831\u544a<\/td><td>Intercom\u306f\u9650\u5b9a\u7684\u306a\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd\u3068\u5206\u6790\u6a5f\u80fd\u3057\u304b\u63d0\u4f9b\u3057\u3066\u3044\u307e\u305b\u3093\u3002<\/td><td>Gorgias\u306f\u3001\u6ce8\u6587\u91cf\u3084\u53ce\u76ca\u306a\u3069\u306ee\u30b3\u30de\u30fc\u30b9\u56fa\u6709\u306e\u6307\u6a19\u3092\u542b\u3080\u3001\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u6307\u6a19\u3092\u8ffd\u8de1\u3059\u308b\u305f\u3081\u306e\u3055\u307e\u3056\u307e\u306a\u30ec\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea<\/td><td>Intercom\u306fiOS\u3068Android\u306e\u4e21\u65b9\u306b\u5bfe\u5fdc\u3057\u305f\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Gorgias\u306fiOS\u3068Android\u306e\u4e21\u65b9\u306b\u5bfe\u5fdc\u3057\u305f\u30e2\u30d0\u30a4\u30eb\u30a2\u30d7\u30ea\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>AI<\/td><td>Intercom\u306f\u3001GPT 4\u3092\u642d\u8f09\u3057\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u30dc\u30c3\u30c8\u3092\u9593\u3082\u306a\u304f\u30ea\u30ea\u30fc\u30b9\u3059\u308b\u4e88\u5b9a\u3067\u3059\u3002 <strong>\u30d5\u30a3\u30f3<\/strong>. Fin\u306f\u8907\u96d1\u306a\u554f\u3044\u5408\u308f\u305b\u3092\u7406\u89e3\u3057\u3001\u660e\u78ba\u5316\u306e\u305f\u3081\u306e\u8cea\u554f\u3092\u3057\u3001\u9867\u5ba2\u3068\u5341\u5206\u306b\u4f1a\u8a71\u3057\u307e\u3059\u3002<\/td><td>Gorgias\u306f\u72ec\u81ea\u306eAI\u6280\u8853\u3092\u642d\u8f09\u3057\u3066\u3044\u307e\u3059\u3002Gorgias\u306f\u3001\u81ea\u52d5\u5fdc\u7b54\u3001\u30b9\u30d1\u30e0\u691c\u51fa\u3001\u30de\u30af\u30ed\u63d0\u6848\u3001\u30c1\u30b1\u30c3\u30c8\u306e\u512a\u5148\u9806\u4f4d\u4ed8\u3051\u3001\u30c7\u30fc\u30bf\u5206\u6790\u306bAI\u6a5f\u80fd\u3092\u7d71\u5408\u3057\u3001\u3088\u308a\u8fc5\u901f\u306a\u30b5\u30dd\u30fc\u30c8\u3001\u3088\u308a\u512a\u308c\u305f\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u30c7\u30fc\u30bf\u99c6\u52d5\u578b\u30a4\u30f3\u30b5\u30a4\u30c8\u3092\u5b9f\u73fe\u3057\u3066\u3044\u307e\u3059\u3002\u30eb\u30fc\u30eb\u30d9\u30fc\u30b9\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3092\u63a1\u7528\u3057\u3066\u3044\u307e\u3059\u3002.<\/td><\/tr><tr><td>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td>Intercom\u306f\u3001\u30e1\u30fc\u30eb\u3068\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593365\u65e5\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><td>Gorgias\u306f\u3001\u96fb\u8a71\u3001\u30e1\u30fc\u30eb\u3001\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593\u5e74\u4e2d\u7121\u4f11\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/td><td>Intercom\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u554f\u3044\u5408\u308f\u305b\u3092\u4e00\u5143\u7ba1\u7406\u3059\u308b\u5805\u7262\u306a\u30c1\u30b1\u30c3\u30c8\u30b7\u30b9\u30c6\u30e0\u3092\u63d0\u4f9b\u3057\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u304c\u30c1\u30b1\u30c3\u30c8\u3092\u52b9\u7387\u7684\u306b\u7ba1\u7406\u30fb\u89e3\u6c7a\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u30c1\u30b1\u30c3\u30c8\u306e\u5272\u308a\u5f53\u3066\u3001\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3\u3001SLA\u7ba1\u7406\u306a\u3069\u306e\u6a5f\u80fd\u3092\u5099\u3048\u3001\u30c1\u30b1\u30c3\u30c8\u89e3\u6c7a\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u307e\u3059\u3002.<\/td><td>\u9867\u5ba2\u30c1\u30b1\u30c3\u30c8\u306e\u4f5c\u6210\u3001\u8ffd\u8de1\u3001\u6574\u7406\u306e\u305f\u3081\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u52a0\u3048\u3001\u6ce8\u6587\u7ba1\u7406\u3084\u8fd4\u54c1\u7ba1\u7406\u306a\u3069\u3001e\u30b3\u30de\u30fc\u30b9\u30d3\u30b8\u30cd\u30b9\u5411\u3051\u306e\u8ffd\u52a0\u6a5f\u80fd\u3082\u5099\u3048\u3066\u3044\u307e\u3059\u3002<\/td><\/tr><tr><td>\u30aa\u30fc\u30c8\u30e1\u30fc\u30b7\u30e7\u30f3<\/td><td>Intercom\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u4e8b\u524d\u306b\u5b9a\u7fa9\u3055\u308c\u305f\u624b\u9806\u306b\u6cbf\u3063\u3066\u4f5c\u696d\u3092\u9032\u3081\u308b\u305f\u3081\u306e\u81ea\u52d5\u5316\u3055\u308c\u305f\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3092\u63d0\u4f9b\u3057\u3001\u4e00\u8cab\u6027\u306e\u3042\u308b\u6a19\u6e96\u5316\u3055\u308c\u305f\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u3092\u4fdd\u8a3c\u3057\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u304b\u3089\u306e\u8cea\u554f\u3078\u306e\u56de\u7b54\u3001\u898b\u8fbc\u307f\u5ba2\u306e\u9078\u5225\u3001\u30c7\u30e2\u306e\u4e88\u7d04\u3068\u3044\u3063\u305f\u30bf\u30b9\u30af\u3092\u81ea\u52d5\u5316\u3067\u304d\u308b\u30dc\u30c3\u30c8\u3082\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002.<br><\/td><td>Gorgias automates repetitive tasks, routes tickets to the appropriate agents, manages SLAs, and sending personalized messages to customers. Gorgias also offers several eCommerce-specific automations, such as abandoned cart recovery, post-purchase follow-up, and order status updates. By automating these tasks, Gorgias can help businesses save time, improve efficiency, and provide better customer service.<br><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-background\" style=\"background-color:#d6eefe\">\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081\uff1a\u30a4\u30f3\u30bf\u30fc\u30b3\u30e0.&nbsp;<\/h3>\n\n\n\n<h2 class=\"wp-block-heading\">\u305d\u306e\u4ed6\u306e\u6bd4\u8f03\u6307\u6a19<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">\u72ec\u81ea\u306e\u6a5f\u80fd<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When considering Intercom and Gorgias, it&#8217;s essential to highlight their unique features and how they cater to different aspects of business operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Now, let&#8217;s shift our focus to Intercom&#8217;s unique offerings. Intercom has a different approach, one that&#8217;s all about sales, marketing, and personalized messaging. Intercom has your back if you&#8217;re looking to supercharge your sales efforts. It&#8217;s like having a toolkit for lead generation, customer segmentation, and crafting highly personalized messages. This makes it an excellent choice if you want to engage with support and potential and existing customers in real time. Intercom has also dipped its toes into the AI market with their <strong>GPT-4\u642d\u8f09 <\/strong><a href=\"https:\/\/www.intercom.com\/blog\/announcing-intercoms-new-ai-chatbot\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Fin\u3068\u3044\u3046\u540d\u306e\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8<\/a><strong>.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gorgias\u306f\u3001\u52b9\u7387\u7684\u306ae\u30b3\u30de\u30fc\u30b9\u30b5\u30dd\u30fc\u30c8\u3092\u5c02\u9580\u3068\u3057\u3066\u304a\u308a\u3001Shopify\u3001Magento\u3001BigCommerce\u3068\u3044\u3063\u305f\u4e3b\u8981\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u30b7\u30fc\u30e0\u30ec\u30b9\u306b\u7d71\u5408\u3059\u308b\u3053\u3068\u3067\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u5c0f\u58f2\u30d3\u30b8\u30cd\u30b9\u306e\u52b9\u7387\u5316\u3092\u5b9f\u73fe\u3057\u307e\u3059\u3002\u9ad8\u5ea6\u306a\u81ea\u52d5\u5316\u306b\u512a\u308c\u3066\u304a\u308a\u3001\u4f01\u696d\u306f\u53cd\u5fa9\u4f5c\u696d\u3092\u81ea\u52d5\u5316\u3057\u3001AI\u3092\u6d3b\u7528\u3057\u305f\u5fdc\u7b54\u306b\u3088\u3063\u3066\u9867\u5ba2\u304b\u3089\u306e\u4e00\u822c\u7684\u306a\u554f\u3044\u5408\u308f\u305b\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3001\u6700\u7d42\u7684\u306b\u52b9\u7387\u6027\u3092\u5411\u4e0a\u3055\u305b\u3001\u5fdc\u7b54\u6642\u9593\u3092\u77ed\u7e2e\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-background\" style=\"background-color:#d6eefe\">Our pick: Gorgias. Better integrated AI functionality.<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">\u4fa1\u683c\u3068\u30d7\u30e9\u30f3<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When considering helpdesk solutions like Zendesk and Gorgias, understanding the pricing models and plans is crucial to make an informed decision. Let&#8217;s compare the pricing structures of both platforms, evaluate their value for money and scalability, and analyze any additional costs or hidden charges that may be associated with each platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30bf\u30fc\u30bf\u30fc<\/td><td>\u6708\u984d$74\u3001\u5e74\u9593\u8acb\u6c42<\/td><\/tr><tr><td>\u30d7\u30ed<\/td><td>$395\/month, billed annually<\/td><\/tr><tr><td>\u30d7\u30ec\u30df\u30a2\u30e0<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom offers a wide range of features to help businesses improve customer relationships.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom offers a free trial so businesses can try the product before buying it.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u3001\u4f01\u696d\u304c\u81ea\u793e\u306e\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3059\u308b\u305f\u3081\u306b\u8cfc\u5165\u3067\u304d\u308b\u3055\u307e\u3056\u307e\u306a\u30a2\u30c9\u30aa\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9&nbsp;<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30bf\u30fc\u30bf\u30fc<\/td><td>\u6708\u984d$10\u3001\u6708\u6255\u3044<\/td><\/tr><tr><td>\u57fa\u672c<\/td><td>\u6708\u984d$60\uff08\u6708\u6255\u3044\uff09 \u6708\u984d$50\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><tr><td>\u30d7\u30ed<\/td><td>\u6708\u984d$360\uff08\u6708\u6255\u3044\uff09\u3001\u6708\u984d$300\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><tr><td>\u9ad8\u5ea6\u306a<\/td><td>\u6708\u984d$360\uff08\u6708\u6255\u3044\uff09\u3001\u6708\u984d$750\uff08\u5e74\u6255\u3044\uff09<\/td><\/tr><tr><td>\u4f01\u696d<\/td><td>\u30ab\u30b9\u30bf\u30e0\u4fa1\u683c\u8a2d\u5b9a<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gorgias\u306f\u660e\u78ba\u3067\u900f\u660e\u6027\u306e\u9ad8\u3044\u4fa1\u683c\u8a2d\u5b9a\u3092\u63d0\u4f9b\u3057\u3001\u30b3\u30b9\u30c8\u8a08\u7b97\u3068\u4e88\u7b97\u7de8\u6210\u3092\u7c21\u7d20\u5316\u3057\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gorgias\u3092\u4f7f\u3048\u3070\u3001\u30d3\u30b8\u30cd\u30b9\u30cb\u30fc\u30ba\u306e\u5909\u5316\u306b\u5fdc\u3058\u3066\u3001\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u898f\u6a21\u3092\u7c21\u5358\u306b\u62e1\u5927\u7e2e\u5c0f\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gorgias\u306f\u81ea\u52d5\u5316\u3068\u52b9\u7387\u6027\u3092\u6700\u512a\u5148\u4e8b\u9805\u3068\u3057\u3001\u7d71\u5408\u3084\u30a2\u30c9\u30aa\u30f3\u306e\u305f\u3081\u306e\u8ffd\u52a0\u30b3\u30b9\u30c8\u3078\u306e\u4f9d\u5b58\u5ea6\u3092\u4f4e\u6e1b\u3057\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">If money is limited for your business, a help desk that can be a Gorgias alternative or a Intercom alternative is<strong> \u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong>. \u5f7c\u3089\u306f\u63d0\u4f9b\u3059\u308b <a href=\"https:\/\/www.thrivedesk.com\/ja\/pricing\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u5206\u304b\u308a\u3084\u3059\u3044\u6599\u91d1\u30d7\u30e9\u30f3<\/a> \u591a\u69d8\u306a\u4f01\u696d\u30cb\u30fc\u30ba\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u9078\u629e\u80a2\u306f\u308f\u305a\u304b2\u3064\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u7d4c\u55b6\u8005\u306f\u4fa1\u683c\u8a2d\u5b9a\u306b\u3064\u3044\u3066\u3088\u308a\u7c21\u5358\u306b\u5224\u65ad\u3067\u304d\u307e\u3059\u3002\u5c0f\u898f\u6a21\u30c1\u30fc\u30e0\u3067\u3082\u6210\u9577\u4f01\u696d\u3067\u3082\u3001\u30b5\u30dd\u30fc\u30c8\u8981\u4ef6\u3068\u4e88\u7b97\u306b\u5408\u3063\u305f\u30d7\u30e9\u30f3\u3092\u304a\u9078\u3073\u304f\u3060\u3055\u3044\u3002.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><tbody><tr><td>\u30b9\u30bf\u30fc\u30bf\u30fc<\/td><td>$25\/\u6708\uff084\u5e2d\uff09<\/td><\/tr><tr><td>\u30d7\u30e9\u30b9<\/td><td>$85\/\u6708\uff0810\u5e2d\uff09<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-background\" style=\"background-color:#d6eefe\">Our pick: Gorgias. Better priced compared to Intercom.<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">\u30b3\u30b9\u30c8\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u3068\u62e1\u5f35\u6027<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When choosing a helpdesk and project management solution for your business, assessing the platform&#8217;s value for money and scalability is paramount. Let&#8217;s compare Zendesk and Gorgias in terms of how they handle these crucial aspects, helping you make an informed decision.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u6599\u91d1\u30d7\u30e9\u30f3\u5185\u3067\u62e1\u5f35\u6027\u3082\u63d0\u4f9b\u3057\u3066\u304a\u308a\u3001\u4f01\u696d\u306f\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u306e\u62e1\u5927\u306b\u5408\u308f\u305b\u3066\u4e0a\u4f4d\u30c6\u30a3\u30a2\u306b\u30a2\u30c3\u30d7\u30b0\u30ec\u30fc\u30c9\u3067\u304d\u307e\u3059\u3002\u7d71\u5408\u3055\u308c\u305f\u30a2\u30d7\u30ea\u30b1\u30fc\u30b7\u30e7\u30f3\u30b9\u30a4\u30fc\u30c8\u3092\u5099\u3048\u305fIntercom\u306f\u3001\u9867\u5ba2\u3068\u306e\u3084\u308a\u53d6\u308a\u3092\u7ba1\u7406\u3059\u308b\u305f\u3081\u306e\u7d71\u4e00\u3055\u308c\u305f\u30a8\u30b3\u30b7\u30b9\u30c6\u30e0\u3092\u6c42\u3081\u308b\u4f01\u696d\u306b\u5bfe\u5fdc\u3059\u308b\u5305\u62ec\u7684\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u3053\u306e\u62e1\u5f35\u6027\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u30b5\u30dd\u30fc\u30c8\u30a4\u30f3\u30d5\u30e9\u30b9\u30c8\u30e9\u30af\u30c1\u30e3\u3092\u9032\u5316\u3059\u308b\u8981\u4ef6\u306b\u5408\u308f\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/ecommerce-customer-service-best-practices\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u9867\u5ba2\u4f53\u9a13<\/a>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gorgias\u3082\u307e\u305f\u3001\u3055\u307e\u3056\u307e\u306a\u30b5\u30dd\u30fc\u30c8\u30cb\u30fc\u30ba\u3092\u6301\u3064\u4f01\u696d\u306b\u5bfe\u5fdc\u3067\u304d\u308b\u3001\u62e1\u5f35\u6027\u306e\u9ad8\u3044\u6599\u91d1\u4f53\u7cfb\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002\u305d\u306e\u6599\u91d1\u30d7\u30e9\u30f3\u306f\u3001\u4f01\u696d\u306e\u6210\u9577\u6bb5\u968e\u306b\u5fdc\u3058\u3066\u4fa1\u5024\u3092\u63d0\u4f9b\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u73fe\u5728\u306e\u30cb\u30fc\u30ba\u306b\u6700\u9069\u306a\u30d7\u30e9\u30f3\u3092\u9078\u629e\u3067\u304d\u308b\u3060\u3051\u3067\u306a\u304f\u3001\u30d3\u30b8\u30cd\u30b9\u306e\u767a\u5c55\u306b\u5408\u308f\u305b\u3066\u67d4\u8edf\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8cbb\u7528\u5bfe\u52b9\u679c\u306e\u9762\u3067\u306f\u3001Gorgias\u306fe\u30b3\u30de\u30fc\u30b9\u4f01\u696d\u306e\u30b5\u30dd\u30fc\u30c8\u696d\u52d9\u306e\u6700\u9069\u5316\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u30b9\u30de\u30fc\u30c8\u30de\u30af\u30ed\u3084\u81ea\u52d5\u5fdc\u7b54\u306a\u3069\u306eAI\u3092\u6d3b\u7528\u3057\u305f\u6a5f\u80fd\u306b\u3088\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u30c1\u30fc\u30e0\u306e\u6642\u9593\u3068\u30ea\u30bd\u30fc\u30b9\u3092\u5927\u5e45\u306b\u7bc0\u7d04\u3067\u304d\u307e\u3059\u3002Gorgias\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u306e\u52b9\u7387\u5316\u3068\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u5411\u4e0a\u3092\u901a\u3058\u3066\u3001\u9b45\u529b\u7684\u306a\u6295\u8cc7\u5bfe\u52b9\u679c\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u76ee\u6307\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading has-text-align-center has-background\" style=\"background-color:#d6eefe\">Our pick: Gorgias. Has better pricing.<\/h3>\n\n\n\n<h3 class=\"wp-block-heading\">\u8ffd\u52a0\u8cbb\u7528\u3068\u96a0\u308c\u305f\u6599\u91d1<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">When selecting a helpdesk or project management platform, it&#8217;s crucial to consider the base pricing and any potential additional costs and hidden charges that may impact your budget. Let&#8217;s delve into how Zendesk and Gorgias handle these aspects.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom\u306f\u3001\u7279\u306b\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30bc\u30fc\u30b7\u30e7\u30f3\u3068\u9867\u5ba2\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u305f\u3001\u5e45\u5e83\u3044\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3066\u3044\u307e\u3059\u3002Intercom\u304c\u63d0\u4f9b\u3059\u308b\u4e3b\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30aa\u30d7\u30b7\u30e7\u30f3\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u3068\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\uff1a<\/strong> \u7279\u5b9a\u306e\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c8\u3001\u884c\u52d5\u3001\u307e\u305f\u306f\u5c5e\u6027\u306b\u57fa\u3065\u3044\u3066\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30bf\u30fc\u30b2\u30c3\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3092\u4f5c\u6210\u3057\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30a2\u30d7\u30ea\u3068\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff1a<\/strong> \u30a2\u30d7\u30ea\u5185\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3068\u5916\u89b3\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002\u30ab\u30e9\u30fc\u30b9\u30ad\u30fc\u30e0\u3001\u30d5\u30a9\u30f3\u30c8\u3001\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30b8\u30a7\u30c3\u30c8\u306e\u30c7\u30b6\u30a4\u30f3\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u77e5\u8b58\u30d9\u30fc\u30b9\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\uff1a<\/strong> \u30d6\u30e9\u30f3\u30c7\u30a3\u30f3\u30b0\u8981\u7d20\u3084\u30ec\u30a4\u30a2\u30a6\u30c8\u306e\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u306b\u3088\u3063\u3066\u3001\u30ca\u30ec\u30c3\u30b8\u30d9\u30fc\u30b9\u306e\u5916\u89b3\u3068\u64cd\u4f5c\u611f\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u9023\u643a\u6a5f\u80fd\u3068API\uff1a<\/strong> Leverage Intercom&#8217;s APIs and <a href=\"https:\/\/www.thrivedesk.com\/ja\/integrations\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u7d71\u5408<\/a> to build custom workflows and extend the platform&#8217;s functionality according to specific business needs.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Gorgias offers transparent pricing with straightforward per-user per-month plans. However, businesses considering Gorgias should keep certain aspects in mind regarding potential additional costs:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30a2\u30c9\u30aa\u30f3\u3068\u7d71\u5408\u6a5f\u80fd\uff1a<\/strong> Gorgias\u306e\u30d7\u30e9\u30f3\u306b\u306f\u69d8\u3005\u306a\u81ea\u52d5\u5316\u6a5f\u80fd\u3084\u9023\u643a\u6a5f\u80fd\u304c\u542b\u307e\u308c\u3066\u3044\u307e\u3059\u304c\u3001\u4e00\u90e8\u306e\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3084\u7279\u5b9a\u306e\u9023\u643a\u6a5f\u80fd\u306b\u306f\u8ffd\u52a0\u6599\u91d1\u304c\u767a\u751f\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u6570\u91cf\u30d9\u30fc\u30b9\u306e\u4fa1\u683c\u8a2d\u5b9a\uff1a<\/strong> \u8cb4\u793e\u304c\u6271\u3046\u30b5\u30dd\u30fc\u30c8\u30c1\u30b1\u30c3\u30c8\u3084\u554f\u3044\u5408\u308f\u305b\u4ef6\u6570\u306b\u3088\u3063\u3066\u306f\u3001\u3088\u308a\u4e0a\u4f4d\u306e\u30d7\u30e9\u30f3\u3092\u9078\u629e\u3059\u308b\u3053\u3068\u3082\u53ef\u80fd\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30d7\u30e9\u30f3\u306f\u3001\u5229\u7528\u91cf\u306e\u5897\u52a0\u306b\u5bfe\u5fdc\u3059\u308b\u305f\u3081\u3001\u6599\u91d1\u304c\u9ad8\u304f\u306a\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3068\u958b\u767a\uff1a<\/strong> \u4f01\u696d\u306f\u3001\u9ad8\u5ea6\u306b\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u305f\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3084\u7279\u5b9a\u306e\u958b\u767a\u4f5c\u696d\u306b\u95a2\u3057\u3066\u3001\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30b5\u30fc\u30d3\u30b9\u3084\u958b\u767a\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u8ffd\u52a0\u6599\u91d1\u3092\u8ca0\u62c5\u3059\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>Intercom. Better all-rounder. Gorgias is more eCommerce business-focused and has pricing based on ticket volume, which makes it a risky option when it comes to smaller and mid-sized businesses.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3068\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">A helpdesk solution&#8217;s user experience and interface play a crucial role in ensuring efficient and intuitive customer support. Let&#8217;s evaluate the user experience and interface of both Zendesk and Gorgias, considering factors such as ease of navigation, customization options, and overall intuitiveness. We will also consider customer feedback and reviews to provide insights into the usability of each platform.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u3001\u64cd\u4f5c\u6027\u3068\u30a2\u30af\u30bb\u30b9\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u63d0\u4f9b\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u30bb\u30af\u30b7\u30e7\u30f3\u9593\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u79fb\u52d5\u3057\u3001\u5fc5\u8981\u306a\u6a5f\u80fd\u3084\u64cd\u4f5c\u65b9\u6cd5\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u5e45\u5e83\u3044\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3057\u3001\u4f01\u696d\u304c\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u8981\u4ef6\u306b\u5408\u308f\u305b\u3066\u8abf\u6574\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u30c1\u30b1\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u307e\u3059\u3002, <a href=\"https:\/\/www.thrivedesk.com\/ja\/features\/automation\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u30ef\u30fc\u30af\u30d5\u30ed\u30fc<\/a>, \u30ec\u30a4\u30a2\u30a6\u30c8\u3084\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u6700\u9069\u5316\u3057\u3001\u304a\u5ba2\u69d8\u4e00\u4eba\u3072\u3068\u308a\u306b\u5408\u308f\u305b\u305f\u30b5\u30dd\u30fc\u30c8\u4f53\u9a13\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306e\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306f\u76f4\u611f\u7684\u306b\u64cd\u4f5c\u3067\u304d\u308b\u3088\u3046\u8a2d\u8a08\u3055\u308c\u3066\u304a\u308a\u3001\u30b5\u30dd\u30fc\u30c8\u62c5\u5f53\u8005\u304c\u9867\u5ba2\u3068\u30b9\u30e0\u30fc\u30ba\u306b\u3084\u308a\u53d6\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u3068\u60c5\u5831\u6574\u7406\u306f\u3001\u52b9\u7387\u7684\u3067\u4f7f\u3044\u3084\u3059\u3044\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom\u306f\u3001\u305d\u306e\u30b7\u30f3\u30d7\u30eb\u3055\u3068\u5206\u304b\u308a\u3084\u3059\u3044\u64cd\u4f5c\u6027\u3067\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u9ad8\u3044\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u307e\u3059\u3002\u76f4\u611f\u7684\u306a\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u8a2d\u8a08\u3068\u5145\u5b9f\u3057\u305f\u6a5f\u80fd\u304c\u76f8\u307e\u3063\u3066\u3001\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u5168\u4f53\u306b\u95a2\u3057\u3066\u80af\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u304c\u5bc4\u305b\u3089\u308c\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9&nbsp;<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gorgias\u306f\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u3092\u6700\u512a\u5148\u4e8b\u9805\u3068\u3057\u3001\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u30c7\u30b6\u30a4\u30f3\u306b\u304a\u3044\u3066\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u306e\u5bb9\u6613\u3055\u3068\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3092\u91cd\u8996\u3057\u3066\u3044\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u306f\u3001\u95a2\u9023\u60c5\u5831\u3092\u69cb\u9020\u5316\u3057\u3066\u8868\u793a\u3059\u308b\u3053\u3068\u3067\u3001\u30e6\u30fc\u30b6\u30fc\u306e\u52b9\u7387\u6027\u3092\u5411\u4e0a\u3055\u305b\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gorgias\u306e\u7279\u5fb4\u306f\u3001\u8c4a\u5bcc\u306a\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u30aa\u30d7\u30b7\u30e7\u30f3\u3067\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u4f01\u696d\u306f\u81ea\u793e\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3092\u8abf\u6574\u3067\u304d\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30fc\u306f\u30c1\u30b1\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3001\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u3001\u30ec\u30a4\u30a2\u30a6\u30c8\u3092\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3067\u304d\u308b\u305f\u3081\u3001\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3092\u72ec\u81ea\u306e\u30b5\u30dd\u30fc\u30c8\u30d7\u30ed\u30bb\u30b9\u306b\u9069\u5408\u3055\u305b\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u30ec\u30d3\u30e5\u30fc\u3067\u306f\u3001Gorgias\u306e\u30e6\u30fc\u30b6\u30fc\u30d5\u30ec\u30f3\u30c9\u30ea\u30fc\u306a\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u304c\u5e38\u306b\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u304a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u306f\u305d\u306e\u30b7\u30f3\u30d7\u30eb\u3055\u3068\u76f4\u611f\u7684\u306a\u64cd\u4f5c\u6027\u3092\u79f0\u8cdb\u3057\u3066\u3044\u307e\u3059\u3002\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306e\u76f4\u611f\u7684\u306a\u30c7\u30b6\u30a4\u30f3\u3068\u5305\u62ec\u7684\u306a\u6a5f\u80fd\u306f\u3001\u5feb\u9069\u3067\u52b9\u7387\u7684\u306a\u30e6\u30fc\u30b6\u30fc\u30a8\u30af\u30b9\u30da\u30ea\u30a8\u30f3\u30b9\u306b\u8ca2\u732e\u3057\u3066\u3044\u307e\u3059\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>Intercom.<strong> <\/strong>UI\/UX can be subjective to some degree, but to us, Intercom has better UI and is overall more intuitive to use.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u304a\u5ba2\u69d8\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3068\u30ec\u30d3\u30e5\u30fc<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u306b\u95a2\u3057\u3066\u306f <strong>G2\u8a55\u4fa1<\/strong>, Intercom and Gorgias are both well-rated platforms. Intercom has a rating of <strong>\u661f5\u3064\u4e2d4.5\u3064<\/strong>, based on over 2700 reviews. Gorgias has a rating of <strong>5\u3064\u661f\u4e2d4.6<\/strong>, 506\u4ef6\u4ee5\u4e0a\u306e\u30ec\u30d3\u30e5\u30fc\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"909\" height=\"497\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2.png\" alt=\"Intercom G2 User Review\" class=\"wp-image-33038\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2.png 909w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2-768x420.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview2-18x10.png 18w\" sizes=\"(max-width: 909px) 100vw, 909px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"906\" height=\"584\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1.png\" alt=\"Intercom G2 Review\" class=\"wp-image-33039\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1.png 906w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1-768x495.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Intercomreview1-18x12.png 18w\" sizes=\"(max-width: 906px) 100vw, 906px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"907\" height=\"580\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview1.png\" alt=\"Gorgias G2 User Review\" class=\"wp-image-32725\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview1.png 907w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview1-768x491.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview1-18x12.png 18w\" sizes=\"(max-width: 907px) 100vw, 907px\" \/><\/figure>\n<\/div>\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img decoding=\"async\" width=\"907\" height=\"548\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview2.png\" alt=\"Gorgias G2 Review\" class=\"wp-image-32726\" style=\"aspect-ratio:1.655109489051095;width:840px;height:auto\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview2.png 907w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview2-768x464.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/GorgiasCustomerReview2-18x12.png 18w\" sizes=\"(max-width: 907px) 100vw, 907px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u9593\u3067\u306f\u3001\u3044\u304f\u3064\u304b\u306e\u5171\u901a\u3059\u308b\u30d1\u30bf\u30fc\u30f3\u306b\u6982\u306d\u5171\u901a\u8a8d\u8b58\u304c\u898b\u3089\u308c\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> is praised as an affordable option with high customization capabilities, allowing businesses to create a personalized support experience. Although the interface may require a learning curve, users find the platform effective and functional.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong> Gorgias\u306f\u3001Shopify\u3001Magento\u3001BigCommerce\u3068\u3044\u3063\u305f\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306e\u9023\u643a\u3092\u901a\u3058\u3066\u3001e\u30b3\u30de\u30fc\u30b9\u306b\u7279\u5316\u3057\u305f\u30b5\u30dd\u30fc\u30c8\u306b\u304a\u3044\u3066\u9855\u8457\u306a\u5f37\u307f\u3092\u767a\u63ee\u3057\u307e\u3059\u3002\u5805\u7262\u306a\u81ea\u52d5\u5316\u6a5f\u80fd\u306b\u3088\u308a\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u3001\u751f\u7523\u6027\u3092\u5411\u4e0a\u3055\u305b\u308b\u3068\u3068\u3082\u306b\u3001\u30e6\u30fc\u30b6\u30fc\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306e\u30b7\u30f3\u30d7\u30eb\u3055\u3068\u64cd\u4f5c\u306e\u5bb9\u6613\u3055\u3082\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002\u7dcf\u5408\u7684\u306b\u898b\u3066\u3001Gorgias\u306f\u7279\u306be\u30b3\u30de\u30fc\u30b9\u30b5\u30dd\u30fc\u30c8\u3068\u81ea\u52d5\u5316\u6a5f\u80fd\u306b\u304a\u3044\u3066\u597d\u610f\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u3066\u304a\u308a\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u306e\u9ad8\u3044\u8a55\u4fa1\u306b\u3064\u306a\u304c\u3063\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"has-background wp-block-paragraph\" style=\"background-color:#d6eefe\"><strong>\u79c1\u305f\u3061\u306e\u304a\u3059\u3059\u3081: <\/strong>Intercom. Acknowledging that this is a subjective category we looked at 100 reviews for each and considering the limited sample size, Intercom had more reviews over 4 stars compared to Gorgias.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Intercom vs Gorgias: Pros and Cons Face-Off&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>\u30ea\u30fc\u30c9\u751f\u6210\u3001\u9867\u5ba2\u30bb\u30b0\u30e1\u30f3\u30c6\u30fc\u30b7\u30e7\u30f3\u3001\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u3055\u308c\u305f\u30e1\u30c3\u30bb\u30fc\u30b8\u30f3\u30b0\u306a\u3069\u306e\u6a5f\u80fd\u3092\u5099\u3048\u3001\u8ca9\u58f2\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306b\u91cd\u70b9\u3092\u7f6e\u3044\u3066\u3044\u307e\u3059\u3002<\/td><td>Can be more expensive for smaller businesses<\/td><\/tr><tr><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><td>\u8907\u96d1\u306a\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u8981\u4ef6\u306b\u306f\u3042\u307e\u308a\u9069\u3057\u3066\u3044\u306a\u3044<\/td><\/tr><tr><td>\u6210\u9577\u3059\u308b\u4f01\u696d\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u62e1\u5f35\u53ef\u80fd<\/td><td><\/td><\/tr><tr><td>\u30e6\u30fc\u30b6\u30fc\u3068\u958b\u767a\u8005\u304b\u3089\u306a\u308b\u5927\u898f\u6a21\u3067\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td><\/td><\/tr><tr><td>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u9577\u6240<\/th><th>\u77ed\u6240<\/th><\/tr><\/thead><tbody><tr><td>e\u30b3\u30de\u30fc\u30b9\u30d3\u30b8\u30cd\u30b9\u7279\u6709\u306e\u30cb\u30fc\u30ba\u306b\u5408\u308f\u305b\u3066\u30ab\u30b9\u30bf\u30de\u30a4\u30ba\u3055\u308c\u3066\u3044\u307e\u3059<\/td><td>\u4ed6\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3088\u308a\u3082\u9ad8\u4fa1<\/td><\/tr><tr><td>\u30ab\u30fc\u30c8\u653e\u68c4\u56de\u5fa9\u6a5f\u80fd\u3084\u8cfc\u5165\u5f8c\u306e\u30d5\u30a9\u30ed\u30fc\u30a2\u30c3\u30d7\u6a5f\u80fd\u306a\u3069\u306e\u9ad8\u5ea6\u306a\u6a5f\u80fd<\/td><td>\u8a2d\u5b9a\u3084\u69cb\u6210\u304c\u8907\u96d1\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308b<\/td><\/tr><tr><td>Shopify\u3084Magento\u306a\u3069\u306e\u4eba\u6c17e\u30b3\u30de\u30fc\u30b9\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3068\u306e\u9023\u643a<\/td><td>e\u30b3\u30de\u30fc\u30b9\u696d\u754c\u4ee5\u5916\u306e\u4f01\u696d\u306b\u306f\u3042\u307e\u308a\u9069\u3057\u3066\u3044\u306a\u3044<\/td><\/tr><tr><td>\u512a\u308c\u305f\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td><\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Which One is Right for You?<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom and Gorgias are both powerful customer support platforms, but they have different strengths and weaknesses. <strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> is a good option if you are looking for a solution that focuses on sales and marketing, while <strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong> \u3088\u308a\u9ad8\u5ea6\u306a\u6a5f\u80fd\u3092\u5fc5\u8981\u3068\u3059\u308be\u30b3\u30de\u30fc\u30b9\u30d3\u30b8\u30cd\u30b9\u306b\u9069\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Here is a table that summarizes the key differences between Intercom and Gorgias:<\/p>\n\n\n\n<figure class=\"wp-block-table\"><table><thead><tr><th>\u7279\u5fb4<\/th><th>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/th><th>\u30b4\u30eb\u30ae\u30a2\u30b9<\/th><th>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/th><\/tr><\/thead><tbody><tr><td>\u4fa1\u683c<\/td><td>Starts at $89, billed monthly<\/td><td>Starts at $10, billed monthly<\/td><td>Starts at $32, billed monthly<\/td><\/tr><tr><td>\u7279\u5fb4<\/td><td>\u7d71\u5408\u53d7\u4fe1\u30c8\u30ec\u30a4\u3001\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3001\u30bf\u30fc\u30b2\u30c3\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u3001\u30c1\u30fc\u30e0\u30b3\u30e9\u30dc\u30ec\u30fc\u30b7\u30e7\u30f3\u30c4\u30fc\u30eb\u3001\u81ea\u52d5\u5316\u3001\u30ec\u30dd\u30fc\u30c8\u6a5f\u80fd<\/td><td>Unified inbox, live chat, knowledge base, automation and reporting<\/td><td>Ticket management, live chat, knowledge base, shared inbox, self-service portal and reporting&nbsp;<\/td><\/tr><tr><td>\u4f7f\u3044\u3084\u3059\u3055<\/td><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><td>\u8a2d\u5b9a\u3084\u69cb\u6210\u304c\u8907\u96d1\u306b\u306a\u308b\u5834\u5408\u304c\u3042\u308b<\/td><td>\u4f7f\u3044\u3084\u3059\u304f\u8a2d\u5b9a\u3082\u7c21\u5358<\/td><\/tr><tr><td>\u30b9\u30b1\u30fc\u30e9\u30d3\u30ea\u30c6\u30a3<\/td><td>\u6210\u9577\u901f\u5ea6\u5bfe\u4fa1\u5024\u6bd4\u7387\u306f\u826f\u597d\u3060\u304c\u3001\u62e1\u5f35\u6027\u306b\u306f\u9650\u754c\u304c\u3042\u308b<\/td><td>Designed for eCommerce businesses that are experiencing rapid growth<\/td><td>\u4e2d\u5c0f\u4f01\u696d\u3067\u306e\u5229\u7528\u306b\u6700\u9069<\/td><\/tr><tr><td>\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td>\u30e6\u30fc\u30b6\u30fc\u3068\u958b\u767a\u8005\u304b\u3089\u306a\u308b\u5927\u898f\u6a21\u3067\u6d3b\u767a\u306a\u30b3\u30df\u30e5\u30cb\u30c6\u30a3<\/td><td>Smaller but still active and engaged community of users and developers<\/td><td>\u6d3b\u767a\u306a\u958b\u767a\u8005\u3068\u8ca2\u732e\u8005\u306e\u30b3\u30df\u30e5\u30cb\u30c6\u30a3&nbsp;<\/td><\/tr><tr><td>\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8<\/td><td>\u30e1\u30fc\u30eb\u3068\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b24\u6642\u9593\u5e74\u4e2d\u7121\u4f11\u306e\u30b5\u30dd\u30fc\u30c8<\/td><td>24\/7 customer support via phone, email, and chat<\/td><td>\u30e1\u30fc\u30eb\u306b\u3088\u308b24\u6642\u9593\u5e74\u4e2d\u7121\u4f11\u306e\u30b5\u30dd\u30fc\u30c8&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<h2 class=\"wp-block-heading\">ThriveDesk: Customer Support solution for Startups and SMBs<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1881\" height=\"1137\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1.png\" alt=\"\" class=\"wp-image-39188\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1.png 1881w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-768x464.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-1536x928.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-18x12.png 18w\" sizes=\"(max-width: 1881px) 100vw, 1881px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">In addition to Gorgias vs Intercom, alternative helpdesk solutions are available in the market. One such alternative worth considering is ThriveDesk. ThriveDesk is a feature-rich helpdesk solution that offers a comprehensive set of tools to manage customer support effectively.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong> \u306f\u3001\u8c4a\u5bcc\u306a\u6a5f\u80fd\u3068\u5f37\u529b\u304b\u3064\u30b7\u30f3\u30d7\u30eb\u306a\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30a2\u30b7\u30b9\u30bf\u30f3\u30c8\u3092\u6c42\u3081\u308b\u4f01\u696d\u5411\u3051\u306b\u7279\u5316\u3057\u3066\u8a2d\u8a08\u3055\u308c\u305f\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3059\u3002\u3055\u3089\u306b\u3001Shopify\u30d3\u30b8\u30cd\u30b9\u30aa\u30fc\u30ca\u30fc\u306b\u3068\u3063\u3066\u3001\u6700\u3082\u30b3\u30b9\u30c8\u52b9\u7387\u304c\u9ad8\u304f\u3001\u8efd\u91cf\u3067\u3001\u9ad8\u901f\u306a\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk\u306f\u3001\u4e2d\u5c0f\u4f01\u696d\u304c\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u306e\u9867\u5ba2\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3092\u7ba1\u7406\u3067\u304d\u308b\u3088\u3046\u306b\u3057\u307e\u3059\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/shared-inbox\/\">\u5171\u6709\u53d7\u4fe1\u30c8\u30ec\u30a4<\/a>, instant replies, file sharing directly from the chat widget, emojis for effective communication, satisfaction surveys, sales tracking <a href=\"https:\/\/www.thrivedesk.com\/ja\/reporting\/\">reports for eCommerce<\/a>, knowledge base search, and monitoring capabilities, you can efficiently handle your Wix store operations.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3054\u5b89\u5fc3\u304f\u3060\u3055\u3044\u3002ThriveDesk\u306e\u8efd\u91cf\u8a2d\u8a08\u3068\u30b9\u30d4\u30fc\u30c9\u306f\u3001\u304a\u5ba2\u69d8\u306e\u696d\u52d9\u306e\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u306b\u5f71\u97ff\u3092\u4e0e\u3048\u307e\u305b\u3093\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/wix-integration\/\">Wix\u3067\u69cb\u7bc9\u3055\u308c\u305fe\u30b3\u30de\u30fc\u30b9\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8<\/a>. \u6700\u9069\u5316\u3055\u308c\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u306b\u3088\u308a\u3001\u8fc5\u901f\u306a\u5fdc\u7b54\u304c\u4fdd\u8a3c\u3055\u308c\u3001\u6700\u5927\u9650\u306e\u52b9\u7387\u6027\u3092\u5b9f\u73fe\u3059\u308b\u3068\u540c\u6642\u306b\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u30b9\u30e0\u30fc\u30ba\u306a\u52d5\u4f5c\u3092\u7dad\u6301\u3057\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">G2\u30675\u3064\u661f\u4e2d5\u3064\u661f\u306e\u8a55\u4fa1\u3092\u5f97\u3066\u3044\u308bThriveDesk\u306f\u3001\u30e6\u30fc\u30b6\u30fc\u304b\u3089\u975e\u5e38\u306b\u9ad8\u304f\u8a55\u4fa1\u3055\u308c\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ThriveDesk\u306e\u4e3b\u306a\u6a5f\u80fd\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30bb\u30eb\u30d5\u30b5\u30fc\u30d3\u30b9\u30dd\u30fc\u30bf\u30eb\uff08WPPortal\uff09<\/li>\n\n\n\n<li>\u30b5\u30fc\u30c9\u30d1\u30fc\u30c6\u30a3\u7d71\u5408<\/li>\n\n\n\n<li>\u30d1\u30d5\u30a9\u30fc\u30de\u30f3\u30b9\u6307\u6a19<\/li>\n\n\n\n<li><a href=\"https:\/\/www.thrivedesk.com\/ja\/live-chat\/\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8<\/a><\/li>\n\n\n\n<li>\u30ef\u30fc\u30af\u30d5\u30ed\u30fc\u7ba1\u7406<\/li>\n\n\n\n<li>\u30a2\u30e9\u30fc\u30c8\uff0f\u30a8\u30b9\u30ab\u30ec\u30fc\u30b7\u30e7\u30f3<\/li>\n\n\n\n<li>\u30c1\u30b1\u30c3\u30c8\u7ba1\u7406<\/li>\n\n\n\n<li>\u9867\u5ba2\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u7ba1\u7406<\/li>\n\n\n\n<li>\u8c4a\u5bcc\u306a\u77e5\u8b58\u30d9\u30fc\u30b9<\/li>\n\n\n\n<li>\u30a2\u30f3\u30b1\u30fc\u30c8\u3068\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af<\/li>\n\n\n\n<li>Pricing for ThriveDesk starts at just $6.67 per month.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ThriveDesk\u306e\u30e1\u30ea\u30c3\u30c8\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u8cbb\u7528\u5bfe\u52b9\u679c\u304c\u9ad8\u304f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u30b3\u30b9\u30c8\u3092\u524a\u6e1b\u3057\u307e\u3059\u3002<\/li>\n\n\n\n<li>\u9867\u5ba2\u306e\u624b\u9593\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b<\/li>\n\n\n\n<li><a href=\"https:\/\/help.thrivedesk.com\/en\/create-a-new-chat-assistant\" target=\"_blank\" rel=\"noopener\">\u30a4\u30f3\u30b9\u30c8\u30fc\u30eb\u3068\u4f7f\u7528\u304c\u7c21\u5358<\/a><\/li>\n\n\n\n<li>\u30b9\u30e0\u30fc\u30ba\u306a\u30aa\u30f3\u30dc\u30fc\u30c7\u30a3\u30f3\u30b0\u4f53\u9a13<\/li>\n\n\n\n<li>\u30c1\u30e3\u30c3\u30c8\u306e\u3084\u308a\u53d6\u308a\u9593\u306e\u30b7\u30fc\u30e0\u30ec\u30b9\u306a\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3<\/li>\n\n\n\n<li>\u30ea\u30a2\u30eb\u30bf\u30a4\u30e0\u5fdc\u7b54<\/li>\n\n\n\n<li>ThriveDesk&#8217;s user-friendly interface, comprehensive resources (including a community, shared mailbox, and live chat), have made it a popular and trusted choice for Wix users. It comes highly recommended for its reliability and ease of use.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>ThriveDesk\u306e\u30c7\u30e1\u30ea\u30c3\u30c8\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u30cd\u30a4\u30c6\u30a3\u30d6\u30e2\u30d0\u30a4\u30eb\u30a2\u30e9\u30fc\u30c8\u306e\u6b20\u5982<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">With ThriveDesk, you can supercharge your website&#8217;s growth and streamline customer interactions like never before.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Conclusion: Intercom vs Gorgias for Your Business<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">When it comes to choosing between Intercom and Gorgias to fulfill your business requirements, careful consideration of various factors is crucial, such as your specific organizational objectives, operational needs, and budget constraints. These two platforms offer distinct capabilities, each catering to different aspects of your business.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Intercom:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom takes a dynamic approach to customer support, focusing on customer engagement and personalized messaging, making it suitable for businesses prioritizing sales and marketing efforts.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>While it provides ticketing and knowledge base features, Intercom&#8217;s strength lies in its real-time chat, email, and in-app messaging interactions.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Intercom offers extensive customization options, allowing you to tailor customer messaging and in-app experiences to your brand.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Gorgias:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>A specialized eCommerce support platform with seamless integrations for online retail businesses.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Excels in automation, improving efficiency by automating repetitive tasks and providing AI-driven responses.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Boasts a user-friendly interface with positive feedback on simplicity and navigation.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">In summary, your choice between Intercom and Gorgias should align with your specific business needs.&nbsp; if you prioritize customer engagement, sales, and personalized messaging, <strong>\u30a4\u30f3\u30bf\u30fc\u30db\u30f3<\/strong> is a compelling option, especially for startups and rapidly scaling businesses.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On the other hand, if you operate an eCommerce focused online retail business and value automation, <strong>\u30b4\u30eb\u30ae\u30a2\u30b9<\/strong> offers a compelling solution.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">There are even platforms such as <strong>\u30b9\u30e9\u30a4\u30d6\u30c7\u30b9\u30af<\/strong> which provide similar levels of support for your business at lower costs. Ultimately, Your decision should reflect your objectives and budget, allowing you to make the most of either Intercom or Gorgias or other alternatives to drive success in your organization.<\/p>","protected":false},"excerpt":{"rendered":"<p>Running a rapidly expanding business comes with challenges. As your business grows, so does the volume of customer inquiries and support tickets. Managing everything manually is becoming increasingly difficult, and you need a robust customer support platform to streamline your operations. Let&#8217;s look at two of the best customer support software currently on the market. Intercom brings a dynamic approach to customer support. Its suite of tools goes beyond traditional ticketing and focuses on customer engagement and messaging automation. From in-app chat to personalized autoresponders, Intercom provides a unified experience across multiple channels, creating a support ecosystem that nurtures and converts leads. Intercom is considered more of a CRM than [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":33042,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[55],"tags":[],"class_list":["post-33034","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-comparison"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/33034","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/comments?post=33034"}],"version-history":[{"count":0,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/33034\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/33042"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=33034"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/categories?post=33034"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/tags?post=33034"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}