{"id":32382,"date":"2023-10-24T11:38:42","date_gmt":"2023-10-24T08:38:42","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=32382"},"modified":"2024-11-26T13:28:23","modified_gmt":"2024-11-26T13:28:23","slug":"how-to-handle-customer-complaints-and-issues","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/ja\/how-to-handle-customer-complaints-and-issues\/","title":{"rendered":"E\u30b3\u30de\u30fc\u30b9\u306b\u304a\u3051\u308b\u9867\u5ba2\u4f53\u9a13\u5411\u4e0a\u306e\u305f\u3081\u306e\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3084\u554f\u984c\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5"},"content":{"rendered":"<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u306f\u3001\u4f01\u696d\u304c\u7d04\u675f\u3057\u305f\u3053\u3068\u3068\u9867\u5ba2\u304c\u5b9f\u969b\u306b\u7d4c\u9a13\u3059\u308b\u3053\u3068\u3068\u306e\u9593\u306b\u30ae\u30e3\u30c3\u30d7\u304c\u751f\u3058\u305f\u5834\u5408\u306b\u767a\u751f\u3057\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u306f\u3001\u9867\u5ba2\u304c\u30d6\u30e9\u30f3\u30c9\u306b\u5bfe\u3057\u3066\u62b1\u304f\u30a4\u30e1\u30fc\u30b8\u3068\u3001\u5b9f\u969b\u306b\u30b5\u30fc\u30d3\u30b9\u3092\u53d7\u3051\u305f\u969b\u306e\u5370\u8c61\u304c\u7570\u306a\u308b\u5834\u5408\u306b\u8d77\u3053\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u306f\u907f\u3051\u3089\u308c\u306a\u3044\u3082\u306e\u3067\u3059\u304c\u3001\u8ce2\u660e\u306a\u4f01\u696d\u306b\u3068\u3063\u3066\u306f\u8cb4\u91cd\u306a\u6a5f\u4f1a\u3068\u306a\u308a\u5f97\u307e\u3059\u3002\u3069\u308c\u3060\u3051\u52aa\u529b\u3057\u3066\u3082\u3001\u3069\u308c\u3060\u3051\u512a\u308c\u305f\u88fd\u54c1\u3092\u63d0\u4f9b\u3057\u3066\u3082\u3001\u7279\u306b\u30aa\u30f3\u30e9\u30a4\u30f3\u30d3\u30b8\u30cd\u30b9\u306e\u7d4c\u55b6\u8005\u3067\u3042\u308c\u3070\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u3092\u5e38\u306b\u6e80\u8db3\u3055\u305b\u308b\u3053\u3068\u306f\u4e0d\u53ef\u80fd\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a4\u30f3\u30bf\u30fc\u30cd\u30c3\u30c8\u3084\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u304c\u6d88\u8cbb\u8005\u306e\u8cfc\u8cb7\u6c7a\u5b9a\u306b\u4e0e\u3048\u308b\u5f71\u97ff\u3092\u8003\u616e\u3059\u308b\u3068\u3001\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u306b\u8fc5\u901f\u304b\u3064\u52b9\u679c\u7684\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u7d1b\u4e89\u304c\u30a8\u30b9\u30ab\u30ec\u30fc\u30c8\u3057\u3066\u4f01\u696d\u306e\u8a55\u5224\u3092\u640d\u306a\u3046\u3053\u3068\u3092\u9632\u3050\u3053\u3068\u304c\u91cd\u8981\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3078\u306e\u5bfe\u5fdc\u306f\u3001\u4eba\u9593\u306e\u611f\u60c5\u306e\u4e88\u6e2c\u4e0d\u53ef\u80fd\u6027\u3086\u3048\u306b\u56f0\u96e3\u306a\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u8a18\u4e8b\u3067\u306f\u3001\u82e6\u60c5\u51e6\u7406\u306b\u304a\u3044\u3066\u4f01\u696d\u3068\u9867\u5ba2\u53cc\u65b9\u306b\u3068\u3063\u3066\u826f\u3044\u7d50\u679c\u3092\u3082\u305f\u3089\u3059\u305f\u3081\u306e\u6226\u7565\u3092\u63a2\u3063\u3066\u3044\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u3068\u3063\u3066\u826f\u3044\u3053\u3068\u306a\u306e\u304b\uff1f<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3092\u7406\u89e3\u3057\u3001\u771f\u646f\u306b\u53d7\u3051\u6b62\u3081\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u306e\u696d\u7e3e\u5411\u4e0a\u306b\u304a\u3044\u3066\u6975\u3081\u3066\u91cd\u8981\u306a\u30b9\u30c6\u30c3\u30d7\u3067\u3059\u3002\u9867\u5ba2\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u30c4\u30fc\u30eb\u3092\u52b9\u679c\u7684\u306b\u6d3b\u7528\u3057\u3001\u3053\u3046\u3057\u305f\u610f\u898b\u3092\u9069\u5207\u306b\u51e6\u7406\u3059\u308b\u6280\u8853\u3092\u7fd2\u5f97\u3059\u308b\u3053\u3068\u3067\u3001\u82e6\u60c5\u306f\u30c1\u30fc\u30e0\u3068\u30d3\u30b8\u30cd\u30b9\u306e\u6210\u9577\u306b\u3068\u3063\u3066\u8cb4\u91cd\u306a\u6a5f\u4f1a\u3078\u3068\u8ee2\u63db\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3092\u53d7\u3051\u5165\u308c\u308b\u3053\u3068\u306e\u4e3b\u306a\u30e1\u30ea\u30c3\u30c8\u306f\u4ee5\u4e0b\u306e\u3068\u304a\u308a\u3067\u3059\u3002<\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"512\" height=\"269\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/key-benefits-of-embracing-customer-complaints.png\" alt=\"\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3092\u53d7\u3051\u5165\u308c\u308b\u3053\u3068\u306e\u4e3b\u306a\u30e1\u30ea\u30c3\u30c8\" class=\"wp-image-32914\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/key-benefits-of-embracing-customer-complaints.png 512w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/key-benefits-of-embracing-customer-complaints-18x9.png 18w\" sizes=\"(max-width: 512px) 100vw, 512px\" \/><\/figure>\n<\/div>\n\n\n<ol class=\"wp-block-list\">\n<li><strong>\u6539\u5584\u70b9\u306e\u7279\u5b9a\uff1a<\/strong> \u82e6\u60c5\u306f\u3001\u88fd\u54c1\u3084\u30b5\u30fc\u30d3\u30b9\u306e\u6539\u5584\u304c\u5fc5\u8981\u306a\u7279\u5b9a\u306e\u5074\u9762\u3092\u6d6e\u304d\u5f6b\u308a\u306b\u3059\u308b\u706f\u53f0\u306e\u5f79\u5272\u3092\u679c\u305f\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u7387\u76f4\u306a\u5bfe\u8a71\u3092\u4fc3\u9032\u3059\u308b\uff1a<\/strong> \u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u306f\u3001\u30c1\u30fc\u30e0\u3068\u9867\u5ba2\u306e\u9593\u3067\u7387\u76f4\u306a\u8a71\u3057\u5408\u3044\u3092\u884c\u3046\u6a5f\u4f1a\u3092\u751f\u307f\u51fa\u3057\u307e\u3059\u3002\u3053\u3046\u3057\u305f\u5bfe\u8a71\u3092\u901a\u3058\u3066\u3001\u9867\u5ba2\u306f\u81ea\u793e\u306e\u6210\u529f\u306b\u6b20\u304b\u305b\u306a\u3044\u8ca2\u732e\u8005\u3067\u3042\u308b\u3068\u5b9f\u611f\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002.<\/li>\n\n\n\n<li><strong>\u6700\u524d\u7dda\u652f\u63f4\u306e\u5f37\u5316\uff1a<\/strong> \u82e6\u60c5\u306f\u3001\u6700\u524d\u7dda\u306e\u30b5\u30dd\u30fc\u30c8\u30b9\u30bf\u30c3\u30d5\u306e\u6709\u52b9\u6027\u306b\u95a2\u3059\u308b\u8cb4\u91cd\u306a\u6d1e\u5bdf\u3092\u63d0\u4f9b\u3057\u307e\u3059\u3002\u82e6\u60c5\u306f\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/books\/experience-matters\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/books\/experience-matters\/\" rel=\"noreferrer noopener\">\u975e\u5e38\u306b\u8cb4\u91cd\u306a\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u30ea\u30bd\u30fc\u30b9<\/a> \u65b0\u3057\u3044\u30c1\u30fc\u30e0\u30e1\u30f3\u30d0\u30fc\u306e\u30b9\u30ad\u30eb\u5411\u4e0a\u3092\u652f\u63f4\u3059\u308b\u3002.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u5bfe\u5fdc\u306b\u304a\u3044\u3066\u9075\u5b88\u3059\u3079\u304d5\u3064\u306e\u539f\u5247<\/h2>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"900\" height=\"450\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/How-to-handle-customer-complaints-and-issues.png\" alt=\"e\u30b3\u30de\u30fc\u30b9\u306b\u304a\u3051\u308b\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3084\u554f\u984c\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\" class=\"wp-image-32503\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/How-to-handle-customer-complaints-and-issues.png 900w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/How-to-handle-customer-complaints-and-issues-768x384.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/How-to-handle-customer-complaints-and-issues-18x9.png 18w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u3042\u306a\u305f\u306e <a href=\"https:\/\/www.thrivedesk.com\/ja\/how-to-improve-ecommerce-customer-experience\/\">EC\u30b5\u30a4\u30c8\u306f\u5b58\u7d9a\u306e\u305f\u3081\u306b\u9867\u5ba2\u306b\u4f9d\u5b58\u3057\u3066\u3044\u308b<\/a>. \u4e0d\u6e80\u3092\u6301\u3064\u9867\u5ba2\u3092\u7121\u8996\u3059\u308b\u3053\u3068\u306f\u9078\u629e\u80a2\u306b\u306a\u308a\u5f97\u307e\u305b\u3093\u3002\u306a\u305c\u306a\u3089\u3001\u5f7c\u3089\u306e\u30cd\u30ac\u30c6\u30a3\u30d6\u306a\u7d4c\u9a13\u306f\u5bb9\u6613\u306b\u4f01\u696d\u306e\u8a55\u5224\u3092\u640d\u306a\u3044\u3001\u65e2\u5b58\u9867\u5ba2\u3092\u7af6\u5408\u4ed6\u793e\u306b\u6d41\u51fa\u3055\u305b\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u3088\u3046\u306a\u4e8b\u614b\u3092\u9632\u3050\u305f\u3081\u306b\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u306b\u9069\u5207\u306b\u5bfe\u51e6\u3059\u308b\u65b9\u6cd5\u3092\u7406\u89e3\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u3053\u3067\u306f\u3001\u9867\u5ba2\u304b\u3089\u306e\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u51e6\u7406\u3059\u308b\u305f\u3081\u306e5\u3064\u306e\u57fa\u672c\u539f\u5247\u3092\u3054\u7d39\u4ecb\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u5e38\u306b\u4e01\u5be7\u304b\u3064\u8fc5\u901f\u306b\u5bfe\u5fdc\u3059\u308b\u3053\u3068<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304c\u3069\u308c\u307b\u3069\u53b3\u3057\u3044\u6279\u5224\u3092\u3057\u3066\u3082\u3001\u8a00\u8449\u306b\u3088\u308b\u8a00\u3044\u4e89\u3044\u306b\u5dfb\u304d\u8fbc\u307e\u308c\u306a\u3044\u3088\u3046\u306b\u6ce8\u610f\u3057\u307e\u3057\u3087\u3046\u3002\u300c\u304a\u5ba2\u69d8\u306f\u5e38\u306b\u6b63\u3057\u3044\u300d\u3068\u3044\u3046\u53e4\u304f\u304b\u3089\u306e\u683c\u8a00\u3092\u5fd8\u308c\u306a\u3044\u3067\u304f\u3060\u3055\u3044\u3002\u3053\u306e\u683c\u8a00\u306f\u3001\u4eca\u65e5\u306e\u30c7\u30b8\u30bf\u30eb\u6642\u4ee3\u306b\u304a\u3044\u3066\u3082\u306a\u304a\u771f\u5b9f\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3069\u3093\u306a\u5f62\u3067\u5bc4\u305b\u3089\u308c\u305f\u82e6\u60c5\u3067\u3042\u3063\u3066\u3082\u3001\u305d\u308c\u306f\u96a0\u308c\u305f\u30c1\u30e3\u30f3\u30b9\u3060\u3068\u6349\u3048\u307e\u3057\u3087\u3046\u3002\u898b\u843d\u3068\u3057\u3066\u3044\u305f\u7d30\u90e8\u3092\u767a\u898b\u3057\u3001\u6539\u5584\u3078\u306e\u610f\u6b32\u3092\u793a\u3059\u6a5f\u4f1a\u3067\u3059\u3002\u3069\u3093\u306a\u5f62\u3067\u3042\u308c\u3001\u3059\u3079\u3066\u306e\u82e6\u60c5\u306f\u3001\u601d\u308f\u306c\u5e78\u904b\u3068\u6349\u3048\u308b\u3079\u304d\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u82e6\u60c5\u3092\u7121\u8996\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001, <a href=\"https:\/\/www.thrivedesk.com\/ja\/live-chat-best-practices\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/live-chat-best-practices\/\" rel=\"noreferrer noopener\">\u8fc5\u901f\u304b\u3064\u4e01\u5be7\u306b\u5bfe\u5fdc\u3057\u3066\u304f\u3060\u3055\u3044<\/a>, \u305d\u3057\u3066\u3001\u554f\u984c\u89e3\u6c7a\u306b\u5411\u3051\u3066\u7a4d\u6975\u7684\u306b\u53d6\u308a\u7d44\u3080\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u8b1d\u7f6a\u3057\u3001\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u5426\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u53d7\u3051\u305f\u5834\u5408\u3001\u3059\u3050\u306b\u524a\u9664\u3057\u305f\u308a\u3001\u5bc6\u5ba4\u3067\u500b\u4eba\u7684\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u3063\u305f\u308a\u3059\u308b\u306e\u3067\u306f\u306a\u304f\u3001\u82e6\u60c5\u3092\u771f\u646f\u306b\u53d7\u3051\u6b62\u3081\u3001\u5fc3\u304b\u3089\u306e\u914d\u616e\u3092\u793a\u3057\u307e\u3057\u3087\u3046\u3002\u4f8b\u3048\u3070\u3001\u300c\u3054\u4e0d\u5feb\u306a\u601d\u3044\u3092\u3055\u305b\u3066\u3057\u307e\u3044\u3001\u5927\u5909\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u305f\u3053\u3068\u3092\u6df1\u304f\u304a\u8a6b\u3073\u7533\u3057\u4e0a\u3052\u307e\u3059\u3002\u3054\u5b89\u5fc3\u304f\u3060\u3055\u3044\u3002\u8fc5\u901f\u306b\u5bfe\u5fdc\u3055\u305b\u3066\u3044\u305f\u3060\u304d\u307e\u3059\u3002\u89e3\u6c7a\u7b56\u306b\u3064\u3044\u3066\u3054\u76f8\u8ac7\u3055\u305b\u3066\u3044\u305f\u3060\u304f\u305f\u3081\u3001\u500b\u5225\u306b\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u304a\u9001\u308a\u3044\u305f\u3057\u307e\u3057\u305f\u3002\u300d\u3068\u3044\u3063\u305f\u3088\u3046\u306b\u4f1d\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u201c<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u899a\u3048\u3066\u304a\u3044\u3066\u304f\u3060\u3055\u3044\u3002\u305f\u3060\u8b1d\u7f6a\u3059\u308b\u3060\u3051\u3067\u306f\u4e0d\u5341\u5206\u3067\u3059\u3002\u3069\u3093\u306a\u306b\u56f0\u96e3\u306a\u72b6\u6cc1\u3067\u3042\u3063\u3066\u3082\u3001\u89e3\u6c7a\u7b56\u3092\u898b\u3064\u3051\u308b\u3053\u3068\u306b\u5c3d\u529b\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3. \u82e6\u60c5\u306f\u7d76\u5bfe\u306b\u524a\u9664\u3057\u306a\u3044<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u30bd\u30fc\u30b7\u30e3\u30eb\u30e1\u30c7\u30a3\u30a2\u3084\u30d5\u30a9\u30fc\u30e9\u30e0\u4e0a\u306e\u82e6\u60c5\u3092\u524a\u9664\u3059\u308b\u3053\u3068\u306f\u3001\u9867\u5ba2\u306b\u5bfe\u3057\u3066\u5426\u5b9a\u7684\u306a\u30e1\u30c3\u30bb\u30fc\u30b8\u3092\u9001\u308b\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002\u305d\u308c\u306f\u7121\u95a2\u5fc3\u3055\u3092\u793a\u5506\u3057\u3001\u4f01\u696d\u304c\u9867\u5ba2\u4f53\u9a13\u3092\u91cd\u8996\u3057\u3066\u3044\u306a\u3044\u3068\u3044\u3046\u5370\u8c61\u3092\u4e0e\u3048\u307e\u3059\u3002\u3082\u3057\u3042\u306a\u305f\u304c\u305d\u306e\u3088\u3046\u306a\u5bfe\u5fdc\u3092\u53d7\u3051\u305f\u5074\u3067\u3042\u308c\u3070\u3001\u7121\u8996\u3055\u308c\u305f\u3068\u611f\u3058\u3001\u305d\u306e\u4e0d\u6e80\u3092\u4ed6\u306e\u4eba\u306b\u5171\u6709\u3059\u308b\u3067\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u82e6\u60c5\u3092\u524a\u9664\u3057\u3066\u3082\u3001\u82e6\u60c5\u304c\u6d88\u3048\u308b\u308f\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u5b9f\u969b\u3001\u3055\u3089\u306a\u308b\u4e0d\u6e80\u3092\u717d\u308a\u3001\u8a55\u5224\u3092\u640d\u306a\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/exceptional-customer-service\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/exceptional-customer-service\/\" rel=\"noreferrer noopener\">\u512a\u308c\u305f\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9<\/a> \u305d\u3057\u3066\u3001\u30c8\u30e9\u30d6\u30eb\u3092\u62db\u304f\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4. \u30e1\u30c3\u30bb\u30fc\u30b8\u8ee2\u9001\u6642\u306e\u900f\u660e\u6027\u3092\u78ba\u4fdd\u3059\u308b<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u3067\u4f55\u5ea6\u3082\u62c5\u5f53\u8005\u3092\u305f\u3089\u3044\u56de\u3057\u306b\u3055\u308c\u3001\u30a4\u30e9\u30a4\u30e9\u3057\u305f\u7d4c\u9a13\u3092\u601d\u3044\u51fa\u3057\u3066\u307f\u3066\u304f\u3060\u3055\u3044\u3002\u304a\u5ba2\u69d8\u306b\u305d\u306e\u3088\u3046\u306a\u30b9\u30c8\u30ec\u30b9\u3092\u4e0e\u3048\u306a\u3044\u305f\u3081\u306b\u3082\u3001\u5c02\u9580\u5bb6\u307e\u305f\u306f\u9069\u5207\u306a\u62c5\u5f53\u8005\u304c\u5bfe\u5fdc\u3057\u3001\u3088\u308a\u52b9\u7387\u7684\u306a\u89e3\u6c7a\u3092\u56f3\u308b\u3053\u3068\u3092\u8aac\u660e\u3057\u307e\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u306f\u3001\u3042\u306a\u305f\u304c\u5f7c\u3089\u306e\u61f8\u5ff5\u306b\u52b9\u679c\u7684\u306b\u5bfe\u51e6\u3057\u3088\u3046\u3068\u3059\u308b\u59ff\u52e2\u3092\u793a\u3059\u3082\u306e\u3067\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3057\u304b\u3057\u3001\u96fb\u8a71\u3001\u30c1\u30b1\u30c3\u30c8\u3001\u30e1\u30fc\u30eb\u3001\u30d7\u30e9\u30a4\u30d9\u30fc\u30c8\u30e1\u30c3\u30bb\u30fc\u30b8\u306a\u3069\u3001\u53ef\u80fd\u306a\u9650\u308a\u3053\u3046\u3057\u305f\u3084\u308a\u53d6\u308a\u3092\u6700\u5c0f\u9650\u306b\u6291\u3048\u308b\u3088\u3046\u306b\u52aa\u3081\u3066\u304f\u3060\u3055\u3044\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u512a\u308c\u305f\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u30d7\u30ed\u30bb\u30b9\u3092\u52b9\u7387\u5316\u3057\u3001\u9867\u5ba2\u4f53\u9a13\u5168\u4f53\u3092\u5411\u4e0a\u3055\u305b\u308b\u306b\u306f\u3001\u6700\u9ad8\u30ec\u30d9\u30eb\u306e\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30c4\u30fc\u30eb\u3092\u6d3b\u7528\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u306b\u306f\u3001\u9867\u5ba2\u95a2\u4fc2\u7ba1\u7406\uff08CRM\uff09\u30b7\u30b9\u30c6\u30e0\u3001\u30d8\u30eb\u30d7\u30c7\u30b9\u30af\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3001\u30c1\u30e3\u30c3\u30c8\u30dc\u30c3\u30c8\u3001\u5206\u6790\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u306a\u3069\u304c\u542b\u307e\u308c\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u30b5\u30dd\u30fc\u30c8\u30bd\u30d5\u30c8\u30a6\u30a7\u30a2\u3067\u3042\u308bThriveDesk\u304c\u3001\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3084\u554f\u3044\u5408\u308f\u305b\u3092\u3088\u308a\u9069\u5207\u306b\u7ba1\u7406\u3059\u308b\u306e\u306b\u3069\u306e\u3088\u3046\u306b\u5f79\u7acb\u3064\u304b\u306b\u3064\u3044\u3066\u3001\u65e2\u306b\u8aac\u660e\u3057\u307e\u3057\u305f\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u3089\u306e\u30c4\u30fc\u30eb\u3092\u7d44\u307f\u8fbc\u3080\u3053\u3068\u3067\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/customer-service-techniques\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/customer-service-techniques\/\" rel=\"noreferrer noopener\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565 <\/a>\u3053\u308c\u306b\u3088\u308a\u3001\u6574\u7406\u6574\u9813\u3055\u308c\u305f\u72b6\u614b\u3092\u7dad\u6301\u3057\u3001\u8fc5\u901f\u306b\u5bfe\u5fdc\u3057\u3001\u9867\u5ba2\u306e\u30cb\u30fc\u30ba\u3092\u6e80\u305f\u3059\u305f\u3081\u306e\u3088\u308a\u826f\u3044\u6e96\u5099\u3092\u6574\u3048\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u3088\u304f\u3042\u308b\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c57\u9078\u3068\u305d\u306e\u5bfe\u51e6\u6cd5<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">1. \u5728\u5eab\u5207\u308c<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a <\/strong>\u9867\u5ba2\u304c\u300c\u5728\u5eab\u5207\u308c\u300d\u3068\u3044\u3046\u72b6\u6cc1\u306b\u906d\u9047\u3059\u308b\u3068\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u843d\u80c6\u306e\u610f\u3092\u8868\u3057\u307e\u3059\u3002\u4e0d\u6e80\u3092\u8868\u660e\u3057\u305f\u308a\u3001\u518d\u5165\u8377\u306e\u6642\u671f\u306b\u3064\u3044\u3066\u554f\u3044\u5408\u308f\u305b\u305f\u308a\u3059\u308b\u3053\u3068\u3082\u3042\u308a\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u82e6\u60c5\u306f\u3001\u9867\u5ba2\u304c\u7279\u5b9a\u306e\u88fd\u54c1\u3092\u5f37\u304f\u6c42\u3081\u3066\u3044\u308b\u5834\u5408\u306b\u767a\u751f\u3059\u308b\u3053\u3068\u304c\u591a\u304f\u3001\u7279\u306b\u9700\u8981\u306e\u9ad8\u3044\u88fd\u54c1\u3067\u3042\u308c\u3070\u3001\u5165\u624b\u3067\u304d\u306a\u3044\u3053\u3068\u306f\u5927\u304d\u306a\u4e0d\u6e80\u306b\u3064\u306a\u304c\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u9867\u5ba2\u306f\u3001\u88fd\u54c1\u9700\u8981\u306e\u9ad8\u3055\u306b\u3088\u308a\u3053\u306e\u554f\u984c\u306b\u76f4\u9762\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002, <a href=\"https:\/\/www.thrivedesk.com\/ja\/shopify-inventory-management-apps\/\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/shopify-inventory-management-apps\/\">\u5728\u5eab\u7ba1\u7406<\/a> \u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u3084\u4eba\u6c17\u30d7\u30ed\u30e2\u30fc\u30b7\u30e7\u30f3\u306a\u3069\u304c\u539f\u56e0\u3068\u306a\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u9867\u5ba2\u304c\u88fd\u54c1\u306e\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8cc7\u6599\u3084\u30ec\u30d3\u30e5\u30fc\u3092\u898b\u3066\u3001\u8cfc\u5165\u610f\u6b32\u304c\u9ad8\u307e\u3063\u305f\u5834\u5408\u306b\u3082\u3001\u3053\u306e\u3088\u3046\u306a\u82e6\u60c5\u304c\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u306e\u5931\u671b\u306b\u5171\u611f\u3059\u308b\u3002.<\/li>\n\n\n\n<li>\u95a2\u9023\u5546\u54c1\u3084\u30d0\u30c3\u30af\u30aa\u30fc\u30c0\u30fc\u30aa\u30d7\u30b7\u30e7\u30f3\u306a\u3069\u3001\u4ee3\u66ff\u6848\u3092\u63d0\u793a\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u5728\u5eab\u88dc\u5145\u306b\u95a2\u3059\u308b\u60c5\u5831\u304c\u3042\u308c\u3070\u63d0\u4f9b\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u5546\u54c1\u304c\u518d\u5165\u8377\u3057\u305f\u969b\u306b\u901a\u77e5\u3092\u53d7\u3051\u53d6\u308b\u3088\u3046\u306b\u767b\u9332\u3059\u308b\u3088\u3046\u52e7\u3081\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u5584\u610f\u306e\u8868\u660e\u3068\u3057\u3066\u3001\u5272\u5f15\u3084\u30af\u30fc\u30dd\u30f3\u30b3\u30fc\u30c9\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\uff08\u4efb\u610f\uff09\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u5728\u5eab\u5207\u308c\u300d\u306e\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1200\" height=\"700\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Out-of-Stock-Final.png\" alt=\"ThriveDesk\u3092\u4f7f\u7528\u3057\u3066\u5728\u5eab\u5207\u308c\u5546\u54c1\u306e\u82e6\u60c5\u3092\u51e6\u7406\u3059\u308b\" class=\"wp-image-32900\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Out-of-Stock-Final.png 1200w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Out-of-Stock-Final-768x448.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Out-of-Stock-Final-18x12.png 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304c\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3092\u5229\u7528\u3059\u308b\u306e\u306f\u3001\u554f\u984c\u306e\u8fc5\u901f\u306a\u89e3\u6c7a\u7b56\u3092\u6c42\u3081\u3066\u3044\u308b\u304b\u3089\u3067\u3059\u3002\u3053\u306e\u9867\u5ba2\u3068\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u3084\u308a\u53d6\u308a\u304b\u3089\u3082\u308f\u304b\u308b\u3088\u3046\u306b\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u6700\u521d\u306e\u6570\u56de\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u3067\u9867\u5ba2\u306b\u5229\u7528\u53ef\u80fd\u306a\u3059\u3079\u3066\u306e\u9078\u629e\u80a2\u3092\u63d0\u793a\u3057\u3001\u9867\u5ba2\u304c\u8fc5\u901f\u306b\u610f\u601d\u6c7a\u5b9a\u3067\u304d\u308b\u3088\u3046\u30b5\u30dd\u30fc\u30c8\u3057\u3066\u3044\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesks \u3092\u4f7f\u7528\u3059\u308b\u3068\u3001\u30ab\u30b9\u30bf\u30de\u30fc\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f <strong>\u9867\u5ba2\u304c\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u4e0a\u3067\u95b2\u89a7\u3057\u3066\u3044\u308b\u30da\u30fc\u30b8\u3092\u8868\u793a\u3059\u308b<\/strong>, <strong>\u6ce8\u6587\u5c65\u6b74\u3092\u53d6\u5f97\u3059\u308b<\/strong> \u305d\u3057\u3066 <strong>\u4ee3\u66ff\u88fd\u54c1\u306e\u63a8\u5968\u4e8b\u9805\u3092\u5171\u6709\u3059\u308b <\/strong>\u6c7a\u3057\u3066\u5fc5\u8981\u3068\u305b\u305a\u306b <strong>\u53d7\u4fe1\u30c8\u30ec\u30a4\u3092\u96e2\u308c\u308b<\/strong>. \u3053\u308c\u306f\u3042\u306a\u305f\u306b\u3068\u3063\u3066\u4f55\u3092\u610f\u5473\u3059\u308b\u306e\u3067\u3057\u3087\u3046\u304b\uff1f\u305d\u308c\u306f\u3001\u8d85\u9ad8\u901f\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u3059\uff01<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">2. \u652f\u6255\u3044\u65b9\u6cd5\u306e\u9078\u629e<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong> \u7279\u5b9a\u306e\u652f\u6255\u3044\u65b9\u6cd5\u3092\u5e0c\u671b\u3059\u308b\u9867\u5ba2\u306f\u3001\u305d\u308c\u304c\u5229\u7528\u3067\u304d\u306a\u3044\u5834\u5408\u306b\u4e0d\u6e80\u3092\u8868\u660e\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5f7c\u3089\u306f\u30b9\u30e0\u30fc\u30ba\u306a\u652f\u6255\u3044\u30d7\u30ed\u30bb\u30b9\u3092\u671f\u5f85\u3057\u3066\u304a\u308a\u3001\u5e0c\u671b\u3059\u308b\u9078\u629e\u80a2\u304c\u63d0\u4f9b\u3055\u308c\u306a\u3044\u3068\u82db\u7acb\u3061\u3092\u611f\u3058\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u3053\u306e\u82e6\u60c5\u306f\u3001\u5229\u7528\u53ef\u80fd\u306a\u652f\u6255\u3044\u65b9\u6cd5\u304c\u591a\u5c90\u306b\u308f\u305f\u308a\u3001\u9867\u5ba2\u306b\u3088\u3063\u3066\u597d\u307f\u304c\u7570\u306a\u308b\u3053\u3068\u306b\u8d77\u56e0\u3057\u3066\u3044\u307e\u3059\u3002\u652f\u6255\u3044\u65b9\u6cd5\u306e\u9078\u629e\u80a2\u304c\u9650\u3089\u308c\u3066\u3044\u305f\u308a\u3001\u9867\u5ba2\u304c\u666e\u6bb5\u5229\u7528\u3057\u3066\u3044\u308b\u652f\u6255\u3044\u65b9\u6cd5\u3068\u4e92\u63db\u6027\u304c\u306a\u304b\u3063\u305f\u308a\u3059\u308b\u3068\u3001\u4e0d\u6e80\u304c\u751f\u3058\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u3066\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002.<\/li>\n\n\n\n<li>\u5229\u7528\u53ef\u80fd\u306a\u652f\u6255\u3044\u65b9\u6cd5\u306b\u3064\u3044\u3066\u8aac\u660e\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u4ee3\u66ff\u306e\u652f\u6255\u3044\u65b9\u6cd5\u306b\u95a2\u3059\u308b\u652f\u63f4\u3084\u60c5\u5831\u3092\u63d0\u4f9b\u3059\u308b\u3002.<\/li>\n\n\n\n<li>\u53ef\u80fd\u3067\u3042\u308c\u3070\u3001\u3054\u8981\u671b\u306e\u652f\u6255\u3044\u65b9\u6cd5\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u652f\u6255\u3044\u65b9\u6cd5\u306e\u9078\u629e\u300d\u306b\u95a2\u3059\u308b\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1156\" height=\"722\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Payment-Method-Preferences-1.png\" alt=\"\u300c\u652f\u6255\u3044\u65b9\u6cd5\u306e\u9078\u629e\u300d\u306b\u95a2\u3059\u308b\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\" class=\"wp-image-32902\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Payment-Method-Preferences-1.png 1156w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Payment-Method-Preferences-1-768x480.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Payment-Method-Preferences-1-18x12.png 18w\" sizes=\"(max-width: 1156px) 100vw, 1156px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u3078\u306e\u30b5\u30fc\u30d3\u30b9\u63d0\u4f9b\u306b\u304a\u3051\u308b\u91cd\u8981\u306a\u8981\u7d20 <a href=\"https:\/\/www.thrivedesk.com\/ja\/benefits-of-live-chat-software\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/benefits-of-live-chat-software\/\" rel=\"noreferrer noopener\">\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u306b\u3088\u308b\u30b5\u30dd\u30fc\u30c8<\/a> \u30b9\u30d4\u30fc\u30c9\u304c\u91cd\u8981\u3067\u3059\u3002\u8fc5\u901f\u304b\u3064\u7c21\u6f54\u306b\u5bfe\u5fdc\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u9577\u3005\u3068\u3057\u305f\u4f1a\u8a71\u3092\u6c42\u3081\u3066\u3044\u308b\u308f\u3051\u3067\u306f\u306a\u3044\u306e\u3067\u3001\u305d\u3046\u3057\u305f\u5bfe\u5fdc\u3092\u9ad8\u304f\u8a55\u4fa1\u3057\u3066\u304f\u308c\u308b\u3067\u3057\u3087\u3046\u3002\u9867\u5ba2\u306f\u3001\u62b1\u3048\u3066\u3044\u308b\u554f\u984c\u3092\u89e3\u6c7a\u3059\u308b\u306e\u306b\u5f79\u7acb\u3064\u3001\u8fc5\u901f\u3067\u5177\u4f53\u7684\u306a\u56de\u7b54\u3092\u6c42\u3081\u3066\u3044\u308b\u306e\u3067\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u4f1a\u8a71\u3067\u306f\u3001\u62c5\u5f53\u8005\u306f\u307e\u305a\u9867\u5ba2\u306b\u5171\u611f\u3092\u793a\u3057\u3001\u8b1d\u7f6a\u3057\u307e\u3059\u3002\u305d\u306e\u5f8c\u3001\u5e0c\u671b\u3059\u308b\u652f\u6255\u3044\u65b9\u6cd5\u304c\u5229\u7528\u3067\u304d\u306a\u3044\u7406\u7531\u3092\u7c21\u6f54\u304b\u3064\u660e\u78ba\u306b\u8aac\u660e\u3057\u3001\u540c\u69d8\u306b\u5b89\u5168\u306a\u4ee3\u66ff\u624b\u6bb5\u3092\u63d0\u793a\u3057\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306f\u5225\u306e\u9078\u629e\u80a2\u3092\u9078\u3073\u3001\u5e0c\u671b\u3059\u308b\u652f\u6255\u3044\u65b9\u6cd5\u3092\u8ffd\u52a0\u3059\u308b\u3088\u3046\u5f37\u304f\u6c42\u3081\u305f\u3002\u305d\u308c\u306b\u5bfe\u3057\u3001\u62c5\u5f53\u8005\u306f\u305d\u306e\u63d0\u6848\u3092\u771f\u5263\u306b\u691c\u8a0e\u3059\u308b\u3068\u7d04\u675f\u3057\u305f\u3002.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">3\uff0e\u6ce8\u6587\u306e\u9045\u5ef6\u307e\u305f\u306f\u672a\u7740<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong> \u9867\u5ba2\u306f\u3001\u6ce8\u6587\u304c\u9045\u308c\u305f\u308a\u7d1b\u5931\u3057\u305f\u308a\u3059\u308b\u3068\u3001\u4e0d\u5b89\u306b\u306a\u3063\u305f\u308a\u6012\u3063\u305f\u308a\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002\u5f7c\u3089\u306f\u30bf\u30a4\u30e0\u30ea\u30fc\u306a\u914d\u9001\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/shopify-fulfillment-apps\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/shopify-fulfillment-apps\/\" rel=\"noreferrer noopener\">\u6ce8\u6587\u51e6\u7406<\/a> \u305d\u3057\u3066\u3001\u4e88\u60f3\u901a\u308a\u306b\u8d77\u3053\u3089\u306a\u304b\u3063\u305f\u5834\u5408\u306b\u4e0d\u5b89\u3092\u611f\u3058\u308b\u3088\u3046\u306b\u306a\u308b\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u914d\u9001\u306e\u9045\u5ef6\u3084\u672a\u7740\u306f\u3001\u7269\u6d41\u4e0a\u306e\u554f\u984c\u3001\u6ce8\u6587\u91cf\u306e\u591a\u3055\u3001\u914d\u9001\u696d\u8005\u306e\u30c8\u30e9\u30d6\u30eb\u306a\u3069\u3001\u3055\u307e\u3056\u307e\u306a\u8981\u56e0\u306b\u3088\u3063\u3066\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u8cfc\u5165\u3057\u305f\u5546\u54c1\u304c\u671f\u65e5\u901a\u308a\u306b\u5c4a\u304f\u3053\u3068\u3092\u671f\u5f85\u3057\u3066\u304a\u308a\u3001\u3053\u306e\u671f\u5f85\u304b\u3089\u5916\u308c\u308b\u3068\u82e6\u60c5\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u901f\u3084\u304b\u306b\u5bfe\u5fdc\u3057\u3001\u9045\u5ef6\u306b\u3064\u3044\u3066\u8b1d\u7f6a\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u554f\u984c\u3092\u8abf\u67fb\u3057\u3001\u6ce8\u6587\u72b6\u6cc1\u3092\u8ffd\u8de1\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u89e3\u6c7a\u306b\u5411\u3051\u305f\u660e\u78ba\u306a\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u63d0\u793a\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u901f\u9054\u914d\u9001\u3084\u6b21\u56de\u8cfc\u5165\u6642\u306e\u5272\u5f15\u306a\u3069\u3092\u691c\u8a0e\u3057\u3066\u307f\u3066\u306f\u3044\u304b\u304c\u3067\u3057\u3087\u3046\u304b\u3002.<\/li>\n\n\n\n<li>\u9867\u5ba2\u306b\u306f\u9032\u6357\u72b6\u6cc1\u3092\u968f\u6642\u5831\u544a\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u6ce8\u6587\u306e\u9045\u5ef6\u307e\u305f\u306f\u672a\u7740\u300d\u306b\u95a2\u3059\u308b\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1190\" height=\"616\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Delayed-or-Missing-Orders-2.png\" alt=\"\u300c\u6ce8\u6587\u306e\u9045\u5ef6\u307e\u305f\u306f\u672a\u7740\u300d\u306b\u95a2\u3059\u308b\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\" class=\"wp-image-32905\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Delayed-or-Missing-Orders-2.png 1190w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Delayed-or-Missing-Orders-2-768x398.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Delayed-or-Missing-Orders-2-18x9.png 18w\" sizes=\"(max-width: 1190px) 100vw, 1190px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306f\u3001\u5546\u54c1\u304c\u4e88\u5b9a\u901a\u308a\u306b\u5c4a\u304b\u306a\u3044\u3068\u3001\u305f\u3044\u3066\u3044\u4e0d\u6e80\u3084\u6012\u308a\u3092\u611f\u3058\u307e\u3059\u3002\u914d\u9001\u30b9\u30b1\u30b8\u30e5\u30fc\u30eb\u3092\u5b88\u308b\u3053\u3068\u306f\u4f01\u696d\u306b\u3068\u3063\u3066\u6700\u512a\u5148\u4e8b\u9805\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u304c\u3001\u5b9f\u969b\u306b\u306f\u3053\u306e\u3088\u3046\u306a\u4e8b\u614b\u304c\u983b\u7e41\u306b\u767a\u751f\u3057\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u5834\u5408\u3001\u62c5\u5f53\u8005\u304c\u307e\u305a\u3059\u3079\u304d\u3053\u3068\u306f\u3001\u8fc5\u901f\u306a\u5bfe\u5fdc\u3067\u3059\u3002\u9867\u5ba2\u3092\u5f85\u305f\u305b\u308b\u6642\u9593\u304c\u9577\u304f\u306a\u308c\u3070\u306a\u308b\u307b\u3069\u3001\u9867\u5ba2\u306e\u6012\u308a\u306f\u5897\u3059\u3070\u304b\u308a\u3067\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/canned-reply-guide\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/canned-reply-guide\/\" rel=\"noreferrer noopener\">\u8fc5\u901f\u306a\u5bfe\u5fdc<\/a> \u30b9\u30e0\u30fc\u30ba\u306b\u30b9\u30bf\u30fc\u30c8\u3092\u5207\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002\u3054\u89a7\u306e\u3068\u304a\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u9867\u5ba2\u306e\u4e0d\u6e80\u3092\u7406\u89e3\u3057\u3001\u3059\u3050\u306b\u30c8\u30e9\u30d6\u30eb\u30b7\u30e5\u30fc\u30c6\u30a3\u30f3\u30b0\u30e2\u30fc\u30c9\u306b\u5165\u308a\u307e\u3059\u3002ThriveDesk\u3067\u306f\u3001\u9867\u5ba2\u306f\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u30a6\u30a3\u30f3\u30c9\u30a6\u304b\u3089\u76f4\u63a5\u6ce8\u6587\u72b6\u6cc1\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002\u5fc5\u8981\u306a\u306e\u306f\u3001\u6ce8\u6587\u6642\u306b\u4f7f\u7528\u3057\u305f\u30e1\u30fc\u30eb\u30a2\u30c9\u30ec\u30b9\u3068\u6ce8\u6587\u756a\u53f7\u3060\u3051\u3067\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u3001\u3053\u306e\u6a5f\u80fd\u306b\u3064\u3044\u3066\u9867\u5ba2\u306b\u77e5\u3089\u305b\u307e\u3059\u304c\u3001\u9045\u5ef6\u3057\u305f\u6ce8\u6587\u306b\u3064\u3044\u3066\u306f\u305d\u308c\u306b\u95a2\u4fc2\u306a\u304f\u5bfe\u5fdc\u3057\u307e\u3059\u3002\u9867\u5ba2\u306f\u6012\u3063\u3066\u3044\u308b\u3053\u3068\u3092\u5fd8\u308c\u3066\u306f\u3044\u3051\u307e\u305b\u3093\u3002\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u5f79\u7acb\u3064\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u305f\u306e\u306f\u826f\u3044\u3053\u3068\u3067\u3059\u304c\u3001\u9867\u5ba2\u3092\u843d\u3061\u7740\u304b\u305b\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/how-to-meet-customer-satisfaction\/\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/how-to-meet-customer-satisfaction\/\" rel=\"noreferrer noopener\">\u9867\u5ba2\u3092\u6e80\u8db3\u3055\u305b\u308b<\/a>. \u4ee3\u7406\u5e97\u306f\u914d\u9001\u6599\u3092\u76f4\u63a5\u5272\u5f15\u3059\u308b\u3053\u3068\u3067\u3053\u308c\u3092\u5b9f\u73fe\u3057\u3066\u304a\u308a\u3001\u72b6\u6cc1\u3092\u8003\u3048\u308b\u3068\u305d\u308c\u306f\u516c\u5e73\u306a\u5bfe\u5fdc\u3060\u3063\u305f\u3002,&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306f\u843d\u3061\u7740\u304d\u3092\u53d6\u308a\u623b\u3057\u3001\u5272\u5f15\u3057\u3066\u304f\u308c\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u611f\u8b1d\u306e\u8a00\u8449\u3092\u8ff0\u3079\u307e\u3057\u305f\u3002\u9867\u5ba2\u306f\u3053\u3046\u3057\u305f\u597d\u5370\u8c61\u3092\u8a18\u61b6\u306b\u7559\u3081\u3066\u304a\u308a\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u3001\u3053\u3046\u3057\u305f\u7d4c\u9a13\u306f\u5fe0\u5b9f\u3067\u9577\u671f\u7684\u306a\u9867\u5ba2\u57fa\u76e4\u3092\u7bc9\u304f\u305f\u3081\u306e\u91cd\u8981\u306a\u8981\u7d20\u3068\u306a\u308a\u5f97\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">4\uff0e\u88fd\u54c1\u304c\u671f\u5f85\u306b\u5fdc\u3048\u306a\u304b\u3063\u305f<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a <\/strong>\u9867\u5ba2\u306f\u3001\u88fd\u54c1\u304c\u671f\u5f85\u306b\u6cbf\u308f\u306a\u304b\u3063\u305f\u3068\u611f\u3058\u305f\u5834\u5408\u3001\u305d\u306e\u4e0d\u6e80\u3092\u8868\u660e\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u5426\u5b9a\u7684\u306a\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u3092\u63d0\u4f9b\u3057\u305f\u308a\u3001\u8fd4\u54c1\u3084\u4ea4\u63db\u306a\u3069\u306e\u89e3\u6c7a\u7b56\u3092\u6c42\u3081\u305f\u308a\u3059\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u3053\u3046\u3057\u305f\u82e6\u60c5\u306f\u3001\u88fd\u54c1\u306e\u8aac\u660e\u3001\u753b\u50cf\u3001\u307e\u305f\u306f\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u8cc7\u6599\u304c\u3001\u5b9f\u969b\u306e\u88fd\u54c1\u3068\u7570\u306a\u308b\u671f\u5f85\u3092\u62b1\u304b\u305b\u305f\u5834\u5408\u306b\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u307e\u305f\u3001\u88fd\u54c1\u306e\u6b20\u9665\u3084\u3001\u9867\u5ba2\u304c\u54c1\u8cea\u3084\u6a5f\u80fd\u306b\u6e80\u8db3\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u304c\u539f\u56e0\u3068\u306a\u308b\u5834\u5408\u3082\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u5f7c\u3089\u306e\u61f8\u5ff5\u3092\u7406\u89e3\u3057\u3001\u5931\u671b\u3055\u305b\u305f\u3053\u3068\u3092\u8b1d\u7f6a\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u8fd4\u54c1\u307e\u305f\u306f\u4ea4\u63db\u306e\u624b\u7d9a\u304d\u3092\u63d0\u4f9b\u3059\u308b\u3002.<\/li>\n\n\n\n<li>\u5165\u624b\u53ef\u80fd\u306a\u88fd\u54c1\u30ac\u30a4\u30c9\u3001\u30ec\u30d3\u30e5\u30fc\u3001\u30c1\u30e5\u30fc\u30c8\u30ea\u30a2\u30eb\u306a\u3069\u3092\u5171\u6709\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u4ee3\u66ff\u88fd\u54c1\u3092\u63d0\u6848\u3059\u308b\u3002.<\/li>\n\n\n\n<li>\u3044\u305f\u3060\u3044\u305f\u30d5\u30a3\u30fc\u30c9\u30d0\u30c3\u30af\u306f\u3001\u88fd\u54c1\u8aac\u660e\u3068\u54c1\u8cea\u306e\u5411\u4e0a\u306b\u5f79\u7acb\u3066\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u88fd\u54c1\u304c\u671f\u5f85\u306b\u5fdc\u3048\u306a\u304b\u3063\u305f\u300d\u3068\u3044\u3046\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1462\" height=\"924\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Didnt-Meet-Expectations-Complaint.png\" alt=\"\u88fd\u54c1\u306e\u671f\u5f85\u5916\u308c\u306b\u95a2\u3059\u308b\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\" class=\"wp-image-32907\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Didnt-Meet-Expectations-Complaint.png 1462w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Didnt-Meet-Expectations-Complaint-768x485.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Product-Didnt-Meet-Expectations-Complaint-18x12.png 18w\" sizes=\"(max-width: 1462px) 100vw, 1462px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">E\u30b3\u30de\u30fc\u30b9\u306b\u304a\u3044\u3066\u3001\u5546\u54c1\u304c\u9867\u5ba2\u306e\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u306a\u3044\u7406\u7531\u306f\u6570\u591a\u304f\u3042\u308a\u307e\u3059\u3002\u8cfc\u5165\u524d\u306b\u5341\u5206\u306a\u30ea\u30b5\u30fc\u30c1\u3092\u3057\u306a\u304b\u3063\u305f\u3001\u5546\u54c1\u306b\u6b20\u9665\u304c\u3042\u3063\u305f\u3001\u3042\u308b\u3044\u306f\u5546\u54c1\u304c\u9867\u5ba2\u306e\u8cfc\u5165\u76ee\u7684\u3068\u5b8c\u5168\u306b\u4e00\u81f4\u3057\u306a\u304b\u3063\u305f\u306a\u3069\u3001\u7406\u7531\u306f\u69d8\u3005\u3067\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u3088\u3046\u306a\u554f\u984c\u304c\u767a\u751f\u3057\u305f\u5834\u5408\u3001\u62c5\u5f53\u8005\u306f\u9867\u5ba2\u304c\u8cfc\u5165\u3092\u305f\u3081\u3089\u3063\u305f\u539f\u56e0\u3092\u6b63\u78ba\u306b\u7279\u5b9a\u3059\u308b\u3053\u3068\u304c\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u305d\u308c\u306f\u88fd\u54c1\u306e\u4e00\u6642\u7684\u306a\u6b20\u9665\u306a\u306e\u304b\u3001\u305d\u308c\u3068\u3082\u5168\u4f53\u7684\u306a\u8a2d\u8a08\u4e0a\u306e\u554f\u984c\u306a\u306e\u304b\u3002\u4e0a\u8a18\u306e\u30b7\u30ca\u30ea\u30aa\u3067\u793a\u3055\u308c\u3066\u3044\u308b\u3088\u3046\u306b\u3001\u62c5\u5f53\u8005\u306f\u307e\u305a\u4e0d\u4fbf\u3092\u304b\u3051\u305f\u3053\u3068\u3092\u8b1d\u7f6a\u3057\u3001\u6b21\u306b\u88fd\u54c1\u306e\u3069\u306e\u90e8\u5206\u304c\u671f\u5f85\u306b\u5fdc\u3048\u3089\u308c\u306a\u304b\u3063\u305f\u306e\u304b\u3092\u9867\u5ba2\u306b\u76f4\u63a5\u8cea\u554f\u3057\u307e\u3059\u3002.&nbsp;&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306b\u5e38\u306b\u51fa\u53e3\u6226\u7565\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u306f\u3001\u4f01\u696d\u306b\u3068\u3063\u3066\u6709\u76ca\u3067\u3059\u3002\u6700\u521d\u306e\u88fd\u54c1\u306b\u6b20\u9665\u304c\u3042\u3063\u305f\u5834\u5408\u306f\u3001\u88fd\u54c1\u3092\u8fd4\u54c1\u3059\u308b\u304b\u3001\u4ee3\u66ff\u54c1\u3092\u63d0\u4f9b\u3059\u308b\u3068\u3044\u3046\u9078\u629e\u80a2\u3092\u9867\u5ba2\u306b\u4e0e\u3048\u307e\u3057\u3087\u3046\u3002\u91cd\u8981\u306a\u306e\u306f\u3001\u9867\u5ba2\u306b\u5931\u3046\u3082\u306e\u306f\u4f55\u3082\u306a\u3044\u3068\u611f\u3058\u3055\u305b\u308b\u3053\u3068\u3067\u3059\u3002 <strong>\u3068<\/strong> <strong>ThriveDesk\u306a\u3089\u3001\u5373\u6642\u8fd4\u91d1\u304c\u7c21\u5358\u306b\u3067\u304d\u307e\u3059\u3002. <\/strong>\u62c5\u5f53\u8005\u306f\u3001\u30b5\u30dd\u30fc\u30c8\u30c0\u30c3\u30b7\u30e5\u30dc\u30fc\u30c9\u304b\u3089\u6570\u56de\u30af\u30ea\u30c3\u30af\u3059\u308b\u3060\u3051\u3067\u3001\u9867\u5ba2\u306b\u76f4\u63a5\u8fd4\u91d1\u51e6\u7406\u3092\u884c\u3046\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<strong>&nbsp;<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u306b\u3068\u3063\u3066\u3053\u306e\u3088\u3046\u306a\u5b89\u5fc3\u611f\u306f\u3001\u5927\u304d\u306a\u52b9\u679c\u3092\u767a\u63ee\u3057\u3001\u88fd\u54c1\u306e\u4e0d\u5177\u5408\u3068\u3044\u3063\u305f\u554f\u984c\u3055\u3048\u3082\u514b\u670d\u3067\u304d\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306b\u3088\u308a\u3001\u305f\u3068\u3048\u88fd\u54c1\u3067\u60aa\u3044\u7d4c\u9a13\u3092\u3057\u305f\u3068\u3057\u3066\u3082\u3001\u9867\u5ba2\u306f\u5fc5\u305a\u623b\u3063\u3066\u304d\u3066\u304f\u308c\u308b\u3067\u3057\u3087\u3046\u3002 <a href=\"https:\/\/www.thrivedesk.com\/ja\/customer-service-experience\/\">\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306f\u975e\u5e38\u306b\u5f37\u529b\u306a\u3082\u306e\u306b\u306a\u308a\u5f97\u308b<\/a> \u4f01\u696d\u304c\u9867\u5ba2\u304b\u3089\u306e\u597d\u611f\u5ea6\u3092\u9ad8\u3081\u308b\u305f\u3081\u306e\u30c4\u30fc\u30eb\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">5. \u8fd4\u54c1\u306b\u95a2\u3059\u308b\u554f\u984c<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong> \u8fd4\u54c1\u624b\u7d9a\u304d\u304c\u8907\u96d1\u3060\u3063\u305f\u308a\u4e0d\u660e\u77ad\u3060\u3063\u305f\u308a\u3059\u308b\u3068\u3001\u8fd4\u54c1\u306b\u56f0\u96e3\u3092\u62b1\u3048\u308b\u9867\u5ba2\u306f\u4e0d\u6e80\u3092\u8868\u660e\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u30b9\u30e0\u30fc\u30ba\u306a\u8fd4\u54c1\u4f53\u9a13\u306e\u305f\u3081\u306b\u3001\u9867\u5ba2\u306f\u30ac\u30a4\u30c0\u30f3\u30b9\u3084\u5b89\u5fc3\u611f\u3092\u6c42\u3081\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u8907\u96d1\u306a\u8fd4\u54c1\u624b\u7d9a\u304d\u3001\u4e0d\u660e\u77ad\u306a\u8fd4\u54c1\u30dd\u30ea\u30b7\u30fc\u3001\u3042\u308b\u3044\u306f\u4e0d\u5341\u5206\u306a\u8fd4\u54c1\u30b5\u30dd\u30fc\u30c8\u306f\u3001\u9867\u5ba2\u306e\u4e0d\u6e80\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u8cfc\u5165\u6642\u306b\u624b\u9593\u306e\u304b\u304b\u3089\u306a\u3044\u8fd4\u54c1\u30aa\u30d7\u30b7\u30e7\u30f3\u3092\u671f\u5f85\u3057\u3066\u304a\u308a\u3001\u3053\u306e\u70b9\u3067\u554f\u984c\u304c\u751f\u3058\u308b\u3068\u82e6\u60c5\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u660e\u78ba\u306a\u624b\u9806\u3067\u8fd4\u54c1\u624b\u7d9a\u304d\u3092\u7c21\u7d20\u5316\u3057\u307e\u3057\u3087\u3046\u3002.<\/li>\n\n\n\n<li>\u53ef\u80fd\u3067\u3042\u308c\u3070\u3001\u8fd4\u9001\u7528\u306e\u7740\u6255\u3044\u30e9\u30d9\u30eb\u3092\u63d0\u4f9b\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u30e1\u30fc\u30eb\u307e\u305f\u306f\u30c1\u30e3\u30c3\u30c8\u3092\u901a\u3058\u3066\u30b5\u30dd\u30fc\u30c8\u3092\u63d0\u4f9b\u3057\u3001\u9867\u5ba2\u304c\u624b\u7d9a\u304d\u3092\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u3081\u3089\u308c\u308b\u3088\u3046\u6848\u5185\u3059\u308b\u3002.<\/li>\n\n\n\n<li>\u8fd4\u54c1\u72b6\u6cc1\u3068\u8fd4\u91d1\u51e6\u7406\u306b\u3064\u3044\u3066\u3001\u9867\u5ba2\u306b\u5e38\u306b\u60c5\u5831\u3092\u63d0\u4f9b\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306b\u5305\u62ec\u7684\u306a\u8fd4\u54c1\u30dd\u30ea\u30b7\u30fc\u3092\u8ffd\u52a0\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u8fd4\u54c1\u306b\u95a2\u3059\u308b\u554f\u984c\u300d\u306e\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1472\" height=\"921\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Difficulties-with-Returns-complaint.png\" alt=\"\u300c\u8fd4\u54c1\u306b\u95a2\u3059\u308b\u554f\u984c\u300d\u306e\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\" class=\"wp-image-32908\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Difficulties-with-Returns-complaint.png 1472w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Difficulties-with-Returns-complaint-768x481.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Difficulties-with-Returns-complaint-18x12.png 18w\" sizes=\"(max-width: 1472px) 100vw, 1472px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u8fd4\u54c1\u3092\u5e0c\u671b\u3059\u308b\u9867\u5ba2\u306b\u5bfe\u5fdc\u3059\u308b\u969b\u306e\u30ad\u30fc\u30ef\u30fc\u30c9\u306f\u6b21\u306e\u3068\u304a\u308a\u3067\u3059\u3002 <strong>\u30b7\u30f3\u30d7\u30eb\u3055\u3002. <\/strong>\u8fd4\u54c1\u624b\u7d9a\u304d\u306f\u3001\u3067\u304d\u308b\u9650\u308a\u30b7\u30f3\u30d7\u30eb\u3067\u5206\u304b\u308a\u3084\u3059\u3044\u3082\u306e\u3067\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u4eca\u56de\u306e\u30b1\u30fc\u30b9\u3067\u306f\u3001\u62c5\u5f53\u8005\u306f\u305f\u3063\u305f2\u901a\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u3084\u308a\u53d6\u308a\u3067\u3001\u8fd4\u54c1\u4f9d\u983c\u306e\u78ba\u8a8d\u3001\u60c5\u5831\u53ce\u96c6\u3001\u305d\u3057\u3066\u8fd4\u54c1\u65b9\u6cd5\u306e\u8aac\u660e\u3092\u9867\u5ba2\u306b\u884c\u3044\u307e\u3057\u305f\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4eba\u3005\u306f\u5fd9\u3057\u3044\u751f\u6d3b\u3092\u9001\u3063\u3066\u3044\u307e\u3059\u3002\u8ab0\u3082\u3001\u5546\u54c1\u306e\u8fd4\u54c1\u306e\u305f\u3081\u306b\u4f55\u6642\u9593\u3082\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3068\u9577\u3005\u3068\u3084\u308a\u53d6\u308a\u3057\u305f\u308a\u3001\u4e0d\u5fc5\u8981\u306a\u624b\u7d9a\u304d\u3092\u8e0f\u3093\u3060\u308a\u3057\u305f\u304f\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u8fd4\u54c1\u624b\u7d9a\u304d\u306f\u30b7\u30f3\u30d7\u30eb\u3067\u3001\u624b\u9806\u304c\u5c11\u306a\u304f\u3001\u660e\u78ba\u306a\u6307\u793a\u304c\u3042\u308b\u3079\u304d\u3067\u3059\u3002\u305d\u3057\u3066\u3001\u62c5\u5f53\u8005\u306f\u3053\u308c\u3089\u306e\u6307\u793a\u3092\u3067\u304d\u308b\u3060\u3051\u52b9\u7387\u7684\u306b\u3001\u660e\u78ba\u306b\u4f1d\u3048\u308b\u7fa9\u52d9\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">6. \u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u3067\u6b63\u3057\u304f\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong> \u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u3067\u306e\u8868\u793a\u306b\u554f\u984c\u3092\u62b1\u3048\u3066\u3044\u308b\u9867\u5ba2\u306f\u3001\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u3067\u306e\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u306e\u52d5\u4f5c\u306b\u4e0d\u6e80\u3092\u62b1\u304f\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u901a\u5e38\u3001\u30b9\u30e0\u30fc\u30ba\u306a\u30d6\u30e9\u30a6\u30b8\u30f3\u30b0\u3068\u53d6\u5f15\u4f53\u9a13\u3092\u671f\u5f85\u3057\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u3053\u306e\u82e6\u60c5\u306f\u3001\u30a6\u30a7\u30d6\u30b5\u30a4\u30c8\u304c\u30e2\u30d0\u30a4\u30eb\u5411\u3051\u306b\u6700\u9069\u5316\u3055\u308c\u3066\u3044\u306a\u3044\u5834\u5408\u306b\u3088\u304f\u767a\u751f\u3057\u3001\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u306e\u56f0\u96e3\u3055\u3001\u8aad\u307f\u8fbc\u307f\u901f\u5ea6\u306e\u9045\u3055\u3001\u8868\u793a\u306e\u554f\u984c\u306a\u3069\u3092\u5f15\u304d\u8d77\u3053\u3057\u307e\u3059\u3002\u30e2\u30d0\u30a4\u30eb\u30c7\u30d0\u30a4\u30b9\u306e\u5229\u7528\u62e1\u5927\u306b\u4f34\u3044\u3001\u9867\u5ba2\u306f\u30ec\u30b9\u30dd\u30f3\u30b7\u30d6\u3067\u4f7f\u3044\u3084\u3059\u3044\u30e2\u30d0\u30a4\u30eb\u4f53\u9a13\u3092\u671f\u5f85\u3059\u308b\u3088\u3046\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u554f\u984c\u70b9\u3092\u6307\u6458\u3057\u3066\u304f\u3060\u3055\u3063\u305f\u304a\u5ba2\u69d8\u306b\u611f\u8b1d\u3044\u305f\u3057\u307e\u3059\u3002.<\/li>\n\n\n\n<li>\u554f\u984c\u3092\u8abf\u67fb\u3057\u3001\u4f7f\u7528\u6a5f\u5668\u3084\u30d6\u30e9\u30a6\u30b6\u306b\u3064\u3044\u3066\u5fc5\u8981\u306a\u8cea\u554f\u3092\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u8fc5\u901f\u306a\u89e3\u6c7a\u306b\u3064\u306a\u304c\u308b\u30b7\u30f3\u30d7\u30eb\u306a\u30bd\u30ea\u30e5\u30fc\u30b7\u30e7\u30f3\u3092\u63d0\u4f9b\u3059\u308b\u3002.&nbsp;&nbsp;<\/li>\n\n\n\n<li>\uff08\u30ad\u30e3\u30c3\u30b7\u30e5\u3084\u30d6\u30e9\u30a6\u30b6\u306e\u554f\u984c\u3067\u306a\u3044\u5834\u5408\uff09\u958b\u767a\u30c1\u30fc\u30e0\u306b\u554f\u984c\u3092\u5831\u544a\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u3067\u6b63\u3057\u304f\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u300d\u3068\u3044\u3046\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1144\" height=\"920\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Not-Loading-Properly-on-Mobile-complaint.png\" alt=\"\u30e2\u30d0\u30a4\u30eb\u7aef\u672b\u3067\u6b63\u3057\u304f\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u3068\u3044\u3046\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u65b9\u6cd5\" class=\"wp-image-32909\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Not-Loading-Properly-on-Mobile-complaint.png 1144w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Not-Loading-Properly-on-Mobile-complaint-768x618.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Not-Loading-Properly-on-Mobile-complaint-15x12.png 15w\" sizes=\"(max-width: 1144px) 100vw, 1144px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u3053\u306e\u3088\u3046\u306a\u72b6\u6cc1\u3067\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306e\u5f79\u5272\u306f\u6839\u672c\u7684\u306a\u554f\u984c\u3092\u8fc5\u901f\u306b\u7279\u5b9a\u3059\u308b\u3053\u3068\u3067\u3059\u3002\u30e2\u30d0\u30a4\u30eb\u7248\u30da\u30fc\u30b8\u3067\u753b\u50cf\u3084\u8981\u7d20\u304c\u8aad\u307f\u8fbc\u307e\u308c\u306a\u3044\u6700\u3082\u4e00\u822c\u7684\u306a\u539f\u56e0\u306f\u3001\u591a\u304f\u306e\u5834\u5408\u3001\u9867\u5ba2\u304c\u4f7f\u7528\u3057\u3066\u3044\u308b\u30c7\u30d0\u30a4\u30b9\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u554f\u984c\u3067\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u3053\u3053\u3067\u306f\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u304c\u554f\u984c\u306e\u539f\u56e0\u3092\u3088\u308a\u6b63\u78ba\u306b\u7279\u5b9a\u3059\u308b\u305f\u3081\u306b\u3001\u30e2\u30d0\u30a4\u30eb\u30c7\u30d0\u30a4\u30b9\u306e\u7a2e\u985e\u3068\u30d6\u30e9\u30a6\u30b6\u306e\u7a2e\u985e\u3092\u76f4\u63a5\u5c0b\u306d\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e88\u60f3\u901a\u308a\u3001\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306f\u9867\u5ba2\u304c\u4f7f\u7528\u3057\u3066\u3044\u308b\u30c7\u30d0\u30a4\u30b9\u3068\u30d6\u30e9\u30a6\u30b6\u3092\u628a\u63e1\u3057\u305f\u5f8c\u3001\u6700\u3082\u8fc5\u901f\u306a\u89e3\u6c7a\u7b56\u3067\u3042\u308b\u30d6\u30e9\u30a6\u30b6\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u306e\u30af\u30ea\u30a2\u3092\u5b9f\u884c\u3057\u307e\u3057\u305f\u300270%\u304b\u308980%\u306e\u30b1\u30fc\u30b9\u3067\u306f\u3001\u30d6\u30e9\u30a6\u30b6\u306e\u30ad\u30e3\u30c3\u30b7\u30e5\u3092\u30af\u30ea\u30a2\u3059\u308b\u3053\u3068\u3067\u5168\u3066\u306e\u554f\u984c\u304c\u89e3\u6c7a\u3057\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u30b7\u30f3\u30d7\u30eb\u3067\u8fc5\u901f\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u306f\u3001\u304a\u305d\u3089\u304f\u6700\u3082\u52b9\u679c\u7684\u306a\u30b5\u30fc\u30d3\u30b9\u5f62\u614b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002\u524d\u8ff0\u3057\u305f\u3088\u3046\u306b\u3001\u9867\u5ba2\u306f\u30e9\u30a4\u30d6\u30c1\u30e3\u30c3\u30c8\u3067\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u3068\u4f55\u5ea6\u3082\u3084\u308a\u53d6\u308a\u3059\u308b\u306e\u306b\u6642\u9593\u3092\u8cbb\u3084\u3057\u305f\u304f\u3042\u308a\u307e\u305b\u3093\u3002\u3057\u304b\u3057\u3001\u6570\u56de\u306e\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u3084\u308a\u53d6\u308a\u3067\u5373\u5ea7\u306b\u89e3\u6c7a\u7b56\u304c\u5f97\u3089\u308c\u308c\u3070\u3001\u305d\u306e\u597d\u5370\u8c61\u306f\u9577\u304f\u8a18\u61b6\u306b\u6b8b\u308b\u3067\u3057\u3087\u3046\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u8fc5\u901f\u304b\u3064\u52b9\u7387\u7684\u306a\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3053\u305d\u3001\u6700\u9ad8\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30dd\u30fc\u30c8\u3067\u3059\uff01<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">7. \u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u4e0d\u6e80<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u3078\u306e\u30a2\u30d7\u30ed\u30fc\u30c1\uff1a<\/strong> \u904e\u53bb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u5bfe\u5fdc\u306b\u4e0d\u6e80\u3092\u6301\u3063\u305f\u9867\u5ba2\u306f\u3001\u30b5\u30fc\u30d3\u30b9\u306e\u8cea\u306b\u5bfe\u3059\u308b\u4e0d\u6e80\u3092\u8868\u660e\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u305d\u3057\u3066\u3001\u89e3\u6c7a\u7b56\u3001\u6539\u5584\u3001\u3042\u308b\u3044\u306f\u88dc\u511f\u3092\u6c42\u3081\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u82e6\u60c5\u306e\u7406\u7531\uff1a<\/strong> \u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u4e0d\u6e80\u306f\u3001\u9867\u5ba2\u304c\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u306a\u304b\u3063\u305f\u3068\u611f\u3058\u305f\u5834\u5408\u3001\u3042\u308b\u3044\u306f\u5bfe\u5fdc\u304c\u975e\u4eba\u9593\u7684\u3001\u5f79\u306b\u7acb\u305f\u306a\u3044\u3001\u307e\u305f\u306f\u9045\u304b\u3063\u305f\u5834\u5408\u306b\u767a\u751f\u3059\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u9867\u5ba2\u306f\u8fc5\u901f\u3067\u4e01\u5be7\u304b\u3064\u52b9\u679c\u7684\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u671f\u5f85\u3057\u3066\u304a\u308a\u3001\u3053\u308c\u3089\u306e\u671f\u5f85\u304b\u3089\u5916\u308c\u308b\u3068\u82e6\u60c5\u306b\u3064\u306a\u304c\u308b\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u6226\u7565\uff1a<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u9867\u5ba2\u306e\u4e0d\u6e80\u3092\u7406\u89e3\u3057\u3001\u53d7\u3051\u5165\u308c\u308b\u3002.<\/li>\n\n\n\n<li>\u554f\u984c\u3092\u7406\u89e3\u3059\u308b\u305f\u3081\u306b\u3001\u5f7c\u3089\u306e\u904e\u53bb\u306e\u3084\u308a\u53d6\u308a\u3092\u8abf\u67fb\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u3054\u8ff7\u60d1\u3092\u304a\u304b\u3051\u3057\u3066\u7533\u3057\u8a33\u3054\u3056\u3044\u307e\u305b\u3093\u3002.<\/li>\n\n\n\n<li>\u554f\u984c\u304c\u8fc5\u901f\u304b\u3064\u5c02\u9580\u7684\u306b\u89e3\u6c7a\u3055\u308c\u308b\u3088\u3046\u306b\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<\/li>\n\n\n\n<li>\u4eca\u5f8c\u306e\u8cfc\u5165\u6642\u306b\u7279\u5178\u3084\u5272\u5f15\u3092\u63d0\u4f9b\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u306e\u826f\u597d\u306a\u95a2\u4fc2\u3092\u56de\u5fa9\u3059\u308b\u3002.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>\u300c\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u3078\u306e\u4e0d\u6e80\u300d\u306b\u95a2\u3059\u308b\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\uff1a<\/strong><\/p>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img decoding=\"async\" width=\"1465\" height=\"923\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Dissatisfaction-with-Customer-Service-complaint.png\" alt=\"\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306b\u5bfe\u3059\u308b\u4e0d\u6e80\u306e\u82e6\u60c5\u3078\u306e\u5bfe\u51e6\u6cd5\" class=\"wp-image-32910\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Dissatisfaction-with-Customer-Service-complaint.png 1465w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Dissatisfaction-with-Customer-Service-complaint-768x484.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/10\/Dissatisfaction-with-Customer-Service-complaint-18x12.png 18w\" sizes=\"(max-width: 1465px) 100vw, 1465px\" \/><\/figure>\n<\/div>\n\n\n<p class=\"wp-block-paragraph\">\u3053\u308c\u306f\u6700\u3082\u91cd\u8981\u306a\u554f\u984c\u3067\u3042\u308a\u3001\u7d30\u5fc3\u306e\u6ce8\u610f\u3092\u6255\u3063\u3066\u5bfe\u51e6\u3059\u308b\u5fc5\u8981\u304c\u3042\u308a\u307e\u3059\u3002\u306a\u305c\u306a\u3089\u3001\u52a3\u60aa\u306a\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306f\u30d3\u30b8\u30cd\u30b9\u3092\u7834\u6ec5\u3055\u305b\u308b\u53ef\u80fd\u6027\u304c\u3042\u308b\u304b\u3089\u3067\u3059\u3002\u4eca\u56de\u306e\u30b1\u30fc\u30b9\u3067\u306f\u3001\u9867\u5ba2\u306f\u4e0d\u5341\u5206\u306a\u30b5\u30dd\u30fc\u30c8\u3092\u53d7\u3051\u3001\u554f\u984c\u304c\u89e3\u6c7a\u3055\u308c\u306a\u304b\u3063\u305f\u3053\u3068\u306b\u61a4\u6168\u3057\u3066\u3044\u307e\u3057\u305f\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u4e00\u5ea6\u3067\u3082\u60aa\u3044\u7d4c\u9a13\u3092\u3055\u305b\u3066\u3057\u307e\u3046\u3068\u3001\u4f01\u696d\u306f\u9867\u5ba2\u3092\u6c38\u4e45\u306b\u5931\u3063\u3066\u3057\u307e\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002\u3057\u304b\u3057\u3001\u4eca\u56de\u306e\u30b1\u30fc\u30b9\u3067\u306f\u3001\u9867\u5ba2\u304c\u518d\u3073\u9023\u7d61\u3092\u53d6\u3063\u305f\u3068\u3053\u308d\u3001\u62c5\u5f53\u8005\u306f\u8fc5\u901f\u306b\u5bfe\u5fdc\u3057\u307e\u3057\u305f\u3002\u62c5\u5f53\u8005\u306f\u30e1\u30c3\u30bb\u30fc\u30b8\u306e\u4e2d\u3067\u3001\u9867\u5ba2\u306e\u6ce8\u6587\u304c\u5c4a\u3044\u3066\u3044\u306a\u3044\u3053\u3068\u3092\u4f1d\u3048\u3001\u4ee5\u524d\u306e\u5bfe\u5fdc\u306e\u60aa\u3055\u3092\u8b1d\u7f6a\u3057\u3001\u305d\u306e\u4e0d\u5feb\u306a\u7d4c\u9a13\u3092\u5e33\u6d88\u3057\u306b\u3059\u308b\u305f\u3081\u306b\u30ae\u30d5\u30c8\u5238\u3092\u9001\u4ed8\u3057\u307e\u3057\u305f\u3002.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u305d\u306e\u7d50\u679c\u3001\u9867\u5ba2\u306e\u53e3\u8abf\u304c\u548c\u3089\u304e\u3001\u30ae\u30d5\u30c8\u5238\u3092\u304f\u308c\u305f\u30a8\u30fc\u30b8\u30a7\u30f3\u30c8\u306b\u611f\u8b1d\u306e\u8a00\u8449\u3092\u8ff0\u3079\u308b\u5834\u9762\u3082\u898b\u3089\u308c\u307e\u3057\u305f\u3002\u6b8b\u5ff5\u306a\u304c\u3089\u3001\u3059\u3079\u3066\u306e\u9867\u5ba2\u304c\u3053\u306e\u3088\u3046\u306b\u5bdb\u5bb9\u3067\u3042\u308b\u3068\u306f\u9650\u3089\u306a\u3044\u305f\u3081\u3001 <a href=\"https:\/\/www.thrivedesk.com\/ja\/customer-service-skills\/\" data-type=\"link\" data-id=\"https:\/\/www.thrivedesk.com\/customer-service-skills\/\">\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30fc\u30d3\u30b9\u62c5\u5f53\u8005\u3092\u30c8\u30ec\u30fc\u30cb\u30f3\u30b0\u3059\u308b<\/a> \u305d\u3057\u3066\u3001\u3053\u306e\u3088\u3046\u306a\u4e8b\u614b\u304c\u4e8c\u5ea6\u3068\u8d77\u3053\u3089\u306a\u3044\u3088\u3046\u306b\u9858\u3063\u3066\u3044\u307e\u3059\u3002\u3053\u306e\u3088\u3046\u306a\u3053\u3068\u306f\u4f01\u696d\u306e\u8a55\u5224\u3092\u8457\u3057\u304f\u640d\u306a\u3046\u53ef\u80fd\u6027\u304c\u3042\u308a\u307e\u3059\u3002.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-embed aligncenter is-type-wp-embed is-provider-thrivedesk wp-block-embed-thrivedesk\"><div class=\"wp-block-embed__wrapper\">\n<blockquote class=\"wp-embedded-content\" data-secret=\"FtVawwWc2A\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/ecommerce-customer-service-best-practices\/\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3092\u6e1b\u3089\u3057\u3001\u9867\u5ba2\u6e80\u8db3\u5ea6\u3092\u5411\u4e0a\u3055\u305b\u308be\u30b3\u30de\u30fc\u30b9\u9867\u5ba2\u30b5\u30fc\u30d3\u30b9\u306e\u30d9\u30b9\u30c8\u30d7\u30e9\u30af\u30c6\u30a3\u30b9<\/a><\/blockquote><iframe class=\"wp-embedded-content\" 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class=\"wp-block-paragraph\">\u9867\u5ba2\u306e\u305f\u3081\u306b\u5e38\u306b\u4e00\u6b69\u5148\u3092\u884c\u304f\u52aa\u529b\u3092\u3059\u308c\u3070\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u304c\u8457\u3057\u304f\u5411\u4e0a\u3059\u308b\u3067\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u9867\u5ba2\u304b\u3089\u306e\u82e6\u60c5\u3078\u306e\u5bfe\u5fdc\u306f\u3001\u9867\u5ba2\u30ed\u30a4\u30e4\u30eb\u30c6\u30a3\u3092\u5de6\u53f3\u3059\u308b\u91cd\u8981\u306a\u8981\u7d20\u3067\u3059\u3002\u89aa\u5207\u306b\u5bfe\u5fdc\u3057\u3001\u554f\u984c\u89e3\u6c7a\u306b\u5c3d\u529b\u3057\u307e\u3057\u3087\u3046\u3002.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u82e6\u60c5\u306f\u30d3\u30b8\u30cd\u30b9\u306b\u3064\u304d\u3082\u306e\u3067\u3059\u304c\u3001\u305d\u306e\u6349\u3048\u65b9\u3092\u5909\u3048\u308b\u3053\u3068\u3067\u72b6\u6cc1\u306f\u5927\u304d\u304f\u5909\u308f\u308a\u307e\u3059\u3002\u82e6\u60c5\u3092\u9069\u5207\u306b\u89e3\u6c7a\u3059\u308b\u3053\u3068\u3067\u3001\u9867\u5ba2\u3068\u306e\u9577\u671f\u7684\u306a\u95a2\u4fc2\u3092\u7bc9\u304d\u3001\u30aa\u30f3\u30e9\u30a4\u30f3\u30b9\u30c8\u30a2\u3078\u306e\u30ea\u30d4\u30fc\u30bf\u30fc\u3092\u5897\u3084\u3059\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002.<\/p>","protected":false},"excerpt":{"rendered":"<p>Customer complaints occur when there&#8217;s a gap between what a business promises and what customers actually experience.&nbsp; This happens when customers perceive a brand differently from their actual service encounters. Customer complaints, though unavoidable, can actually be valuable opportunities for smart businesses. Regardless of how hard you work or how excellent your products are, it&#8217;s impossible to satisfy every customer all the time, especially as an online business owner. Considering the impact of the internet and social media on consumers&#8217; purchasing decisions, it&#8217;s vital to address customer complaints promptly and effectively. Preventing disputes from escalating and tarnishing your business&#8217;s reputation is essential. Dealing with customer complaints can be challenging due [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":33798,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-32382","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-support"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/32382","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/comments?post=32382"}],"version-history":[{"count":0,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/32382\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/33798"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=32382"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/categories?post=32382"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/tags?post=32382"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}