{"id":18111,"date":"2025-10-02T22:06:14","date_gmt":"2025-10-02T19:06:14","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=18111"},"modified":"2026-06-04T15:01:37","modified_gmt":"2026-06-04T12:01:37","slug":"best-intercom-alternatives","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/ja\/best-intercom-alternatives\/","title":{"rendered":"Intercom\u306e\u4ee3\u66ff\u3068\u306a\u308b6\u3064\u306e\u30b5\u30fc\u30d3\u30b9\u3002\u3057\u304b\u3082\u3001Intercom\u306e\u7af6\u5408\u4ed6\u793e\u304c\u63a8\u85a6\u3057\u3066\u3044\u308b\u3093\u3067\u3059\uff08\u672c\u5f53\u306b\uff01\uff09\u3002"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Looking for Intercom alternatives because your wallet is crying? We get it\u2014and we&#8217;re here to help, even though we&#8217;re technically one of your options.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We know Intercom is polished, powerful, and everywhere. But sometimes \u201cpowerful\u201d feels more like \u201coverwhelming,\u201d and \u201cpolished\u201d feels more like \u201cexpensive.\u201d Sometimes you need something that does the job without the premium price tag or complexity that makes your team need a PhD to send a simple customer reply.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We&#8217;ll admit it: this won&#8217;t be the most objective list out there. We know our own support software inside and out, so naturally it&#8217;s the one we recommend with confidence.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">But we\u2019ve talked to enough teams to know one size never fits all. Maybe you need something simpler than Intercom&#8217;s enterprise-focused approach, or perhaps you&#8217;re looking for better value without sacrificing features.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Intercom just isn&#8217;t your perfect match (and hey, ThriveDesk might not be either), and that&#8217;s okay. We hope you&#8217;ll give ThriveDesk a try after reading \u2014 if it&#8217;s not the one, we&#8217;ll gladly point you to other great options below.<\/p>\n\n\n\n<div class=\"wp-block-rank-math-toc-block\" id=\"rank-math-toc\"><h2>6 Intercom alternatives<\/h2><nav><ul><li class=\"\"><a href=\"#1-thrive-desk-hi-\ud83d\udc4b\">1. ThriveDesk (hi \ud83d\udc4b)<\/a><ul><\/ul><\/li><li class=\"\"><a href=\"#freshdesk\">2. Freshdesk<\/a><ul><\/ul><\/li><li class=\"\"><a href=\"#zendesk\">3. Zendesk<\/a><ul><\/ul><\/li><li class=\"\"><a href=\"#help-scout\">4. Help Scout<\/a><ul><\/ul><\/li><li class=\"\"><a href=\"#gorgias\">5. Gorgias<\/a><ul><\/ul><\/li><li class=\"\"><a href=\"#tidio\">6. Tidio<\/a><ul><\/ul><\/li><\/ul><\/nav><\/div>\n\n\n\n<h2 id=\"simply-the-best-dun-dun-dunnn-better-than-all-the-rest-5-intercom-alternatives-for-2025\" class=\"wp-block-heading\">Simply the best (dun dun dunnn, better than all the rest): 5 Intercom alternatives for 2026&nbsp;<\/h2>\n\n\n<style id=\"bricks-inline-css-component-iqrrqn\">:root {--site-color-primary: #1011ee;--site-color-gray: #f1f0ef;--text-color-strong: #1c2024;--site-color-secondary: #ff6b35;--tracking-tight: -.022em;--text-color-default: #364153;--text-color-white: #ffffff;--background-white: #ffffff;--background-light-gray: #fdfdfd;--border-color-light: #ebebee;--radius: 0.5em;--gap: 1.5em;--text-2xs: clamp(1.12rem, calc(-0.0008695652173913051 * (100vw - 32rem) + 1.12rem), 1.04rem);--text-xs: clamp(1.26rem, calc(-0.00010869565217391314 * (100vw - 32rem) + 1.26rem), 1.25rem);--text-s: clamp(1.42rem, calc(0.0008695652173913051 * (100vw - 32rem) + 1.42rem), 1.5rem);--text-m: clamp(1.6rem, calc(0.0021739130434782605 * (100vw - 32rem) + 1.6rem), 1.8rem);--text-l: clamp(1.8rem, calc(0.003913043478260871 * (100vw - 32rem) + 1.8rem), 2.16rem);--text-xl: clamp(2.02rem, calc(0.006195652173913041 * (100vw - 32rem) + 2.02rem), 2.59rem);--text-2xl: clamp(2.28rem, calc(0.009021739130434784 * (100vw - 32rem) + 2.28rem), 3.11rem);--h5: clamp(1.58rem, calc(-0.008043478260869567 * (100vw - 32rem) + 1.58rem), 0.84rem);--h4: clamp(1.78rem, calc(-0.004565217391304347 * (100vw - 32rem) + 1.78rem), 1.36rem);--h3: clamp(2rem, calc(0.0021739130434782626 * (100vw - 32rem) + 2rem), 2.2rem);--h2: clamp(2.25rem, calc(0.01423913043478261 * (100vw - 32rem) + 2.25rem), 3.56rem);--h1: clamp(2.53rem, calc(0.035108695652173914 * (100vw - 32rem) + 2.53rem), 5.76rem);--title: clamp(2.85rem, calc(0.07032608695652175 * (100vw - 32rem) + 2.85rem), 9.32rem);}\n:root {\n--bricks-color-e75fa0: #f5f5f5;\n--bricks-color-be2b56: #e0e0e0;\n--bricks-color-e18c7b: #9e9e9e;\n--bricks-color-cc3c18: #616161;\n--bricks-color-022302: #424242;\n--bricks-color-29d258: #212121;\n--bricks-color-112f23: #ffeb3b;\n--bricks-color-531e36: #ffc107;\n--bricks-color-9411fe: #ff9800;\n--bricks-color-a6bb89: #ff5722;\n--bricks-color-871ae4: #f44336;\n--bricks-color-bc10bf: #9c27b0;\n--bricks-color-133997: #2196f3;\n--bricks-color-44c34d: #03a9f4;\n--bricks-color-c161a6: #81D4FA;\n--bricks-color-79ac45: #4caf50;\n--bricks-color-133547: #8bc34a;\n--bricks-color-004657: #cddc39;\n--bricks-color-rtvwqs: #1a63ea;\n--bricks-color-tmjoaw: #fdde74;\n--bricks-color-thayhd: #fff7dd;\n--bricks-color-ikawuh: #0f172a;\n--bricks-color-tdklkr: #334155;\n--bricks-color-ewhbpk: #ffffff;\n--bricks-color-bfzhmj: #f8fafc;\n--bricks-color-dveabw: #f0f9ff;\n--bricks-color-eynpnr: #18181b;\n--bricks-color-owlksp: #6b7280;\n--bricks-color-ipvutl: #4b5563;\n--bricks-color-izscpj: #d6d3d1;\n--bricks-color-zfogzj: #f97316;\n--bricks-color-tfxntn: #fff5f5;\n--bricks-color-axpyuo: #ffe4e6;\n--bricks-color-moowmk: #fed7dc;\n--bricks-color-jyjbba: #fb7185;\n--bricks-color-pprres: #9f1239;\n--bricks-color-ovrfud: #ccfbf1;\n--bricks-color-aollah: #99f6e4;\n--bricks-color-pdhleh: #2dd4bf;\n--bricks-color-funxag: #14b8a6;\n--bricks-color-qlrduw: #0f766e;\n}\n.is-root-container {\n\/* Global Classes *\/\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.hero.brxe-block {padding-top: 80px}\n\n\/* BREAKPOINT: \u30e2\u30d0\u30a4\u30eb\u7e26\u5411\u304d *\/\n@media (max-width: 478px) {\n.hero.brxe-block {padding-top: 40px}\n}\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.bg-primary-light.brxe-block {background-color: #f1f5fe}\n\n\n\/* Global Variables *\/\n\n\/* Global Colors *\/\n\n\n\/* Theme Styles *\/\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n .brxe-section {padding-top: 4em; 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}\n}\n<\/style><div class=\"brxe-iqrrqn brxe-block brx-grid bg-primary-light\"><img decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg\" class=\"brxe-pjjxod brxe-image css-filter size-full\" alt=\"Cartoon character promoting cost calculator\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg 1200w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-768x403.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-18x9.jpg 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" title=\"\"><div class=\"brxe-wtdhxe brxe-block\"><h3 class=\"brxe-fujpfq brxe-heading\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">Helpdesk Cost Calculator<\/a><\/h3><div class=\"brxe-cgzjui brxe-text\"><p>Stop guessing. Compare real monthly costs for ThriveDesk, Freshdesk, Gorgias, Intercom, and more based on your team size and feature needs.<\/p>\n<\/div><a class=\"brxe-cvevqi brxe-button bricks-button\" href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">Explore Now<\/a><\/div><\/div>\n\n\n<p class=\"wp-block-paragraph\">To save you from endless tabs, we pulled all the key data into <a href=\"https:\/\/docs.google.com\/spreadsheets\/d\/1V_LPXbydj0jCy5Pu6H-FgAmEg5eWvPVASwCWt99MFA0\/edit?usp=sharing\" target=\"_blank\" data-type=\"link\" data-id=\"https:\/\/docs.google.com\/spreadsheets\/d\/1V_LPXbydj0jCy5Pu6H-FgAmEg5eWvPVASwCWt99MFA0\/edit?usp=sharing\" rel=\"noreferrer noopener\">one spreadsheet<\/a> that helps you find Intercom alternatives and competitors on data points like pricing, documentation, and customer support. The data is accurate as of Sep 20, 2025.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">We\u2019ll walk you through some of the strongest alternatives in the market, including ourselves, of course. Whether you\u2019re a lean eCommerce shop or a growing SaaS team, there\u2019s an option out there that won\u2019t drain your budget or sanity.<\/p>\n\n\n\n<h2 id=\"1-thrive-desk-hi-\ud83d\udc4b\" class=\"wp-block-heading\">1. ThriveDesk (hi \ud83d\udc4b)<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1881\" height=\"1137\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1.png\" alt=\"AI-powered customer support platform, ThriveDesk, featuring integrated helpdesk software with chat, tickets, and AI automation for enhanced customer engagement and retention.\" class=\"wp-image-39188\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1.png 1881w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-768x464.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-1536x928.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/thrivedesk-1-18x12.png 18w\" sizes=\"(max-width: 1881px) 100vw, 1881px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/thrivedesk.com\/\" data-type=\"link\" data-id=\"https:\/\/thrivedesk.com\/\" target=\"_blank\" rel=\"noopener\">ThriveDesk<\/a> was built for small businesses and eCommerce teams that want powerful customer support tools without the complexity or enterprise-level bloat. Founded by a team who once struggled with expensive and confusing platforms, ThriveDesk combines everything you actually need such as helpdesk, live chat, chatbot, and knowledge base in one lightning-fast workspace.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">It is designed to be simple where it should be and smart where it matters. From AI automation to deep eCommerce integrations, ThriveDesk helps teams deliver personal, efficient, and human support that customers love.<\/p>\n\n\n\n<h3 id=\"shared-inbox\" class=\"wp-block-heading\">AI Helpdesk built for speed, clarity, and growth<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1322\" height=\"744\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/inbox-overview.jpg\" alt=\"Simple, user-friendly customer support dashboard with ticket management and team collaboration features for efficient service.\" class=\"wp-image-39192\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/inbox-overview.jpg 1322w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/inbox-overview-768x432.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/inbox-overview-18x10.jpg 18w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk\u2019s <a href=\"https:\/\/www.thrivedesk.com\/shared-inbox\/\" data-type=\"page\" data-id=\"1421\">shared inbox<\/a> keeps your entire support team on the same page. It helps you manage customer conversations from email, chat, and other channels in one clean, unified view. No more messy threads or duplicate replies. Everyone sees the full picture.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Key features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Custom view<\/strong>: Build your own filtered inboxes by status, tag, priority, or assignee so every agent can focus on what matters.<\/li>\n\n\n\n<li><strong>Collision detection<\/strong>: Instantly see when someone else is replying so you never send duplicate answers.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/features\/canned-responses\/\" data-type=\"page\" data-id=\"32800\">Saved replies<\/a><\/strong>: Create reusable responses for common questions to save time and keep your tone consistent.<\/li>\n\n\n\n<li><strong>Continue from your own email<\/strong>: Agents can reply directly from their own email client while keeping everything synced in ThriveDesk.<\/li>\n\n\n\n<li><strong>Assignment and rules<\/strong>: Automatically assign tickets to the right team members based on tags, subjects, or priorities.<\/li>\n\n\n\n<li><strong>Conversation history<\/strong>: See the entire context of every customer interaction in one place for faster, more accurate replies.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/features\/tags\/\" data-type=\"page\" data-id=\"32787\">Tags <\/a>and custom fields<\/strong>: Categorize and organize conversations to track issues and performance easily.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"ai-and-efficiency\" class=\"wp-block-heading\">AI agents that makes customer support effortless<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1322\" height=\"744\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-draft.jpg\" alt=\"\" class=\"wp-image-39388\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-draft.jpg 1322w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-draft-768x432.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-draft-18x10.jpg 18w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk uses AI to make customer support faster and smarter without removing the human touch. These tools help your team respond quickly, automate routine work, and maintain consistent quality.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>AI features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI Assist<\/strong>: Expand, shorten, or translate messages instantly to match tone and context.<\/li>\n\n\n\n<li><strong>AI Summarize<\/strong>: Get concise summaries of long tickets or threads to understand issues at a glance.<\/li>\n\n\n\n<li><strong>AI Draft<\/strong>: Generate helpful, ready-to-send replies for faster response times.<\/li>\n\n\n\n<li><strong>AI Auto Reply<\/strong>: Automatically respond to common questions while your team focuses on complex ones.<\/li>\n\n\n\n<li><strong>AI Chatbot<\/strong>: Neo, the built-in AI chatbot, helps customers 24\/7 and can even collect leads or guide purchases.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/features\/automation\/\" data-type=\"page\" data-id=\"30525\">Workflow automation<\/a><\/strong>: Set triggers and rules to automate repetitive actions like ticket assignment, tagging, or follow-ups.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"assistant-widget\" class=\"wp-block-heading\">End-to-end AI Assistant for conversational support<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1322\" height=\"744\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/assistant.jpg\" alt=\"AI-generated image on ThriveDesk platform showcasing live chat and email support features for customer communication and feedback management.\" class=\"wp-image-39390\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/assistant.jpg 1322w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/assistant-768x432.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/assistant-18x10.jpg 18w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk\u2019s Assistant widget adds instant customer support to your website. It brings together chat, contact forms, order tracking, and your knowledge base in one elegant widget your customers will actually enjoy using.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Inside the widget:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Chatbot<\/strong>: Let Neo greet customers, answer FAQs, and guide them toward solutions automatically.<\/li>\n\n\n\n<li><strong>Contact form<\/strong>: Capture inquiries directly from your site and route them into your shared inbox.<\/li>\n\n\n\n<li><strong>Order check<\/strong>: Integrate with your store so customers can check order status without contacting support.<\/li>\n\n\n\n<li><strong>Knowledge base<\/strong>: Let users search articles right inside the chat widget for quick self-service answers.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"e-commerce-and-saa-s-integrations\" class=\"wp-block-heading\">eCommerce and SaaS Integrations<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1322\" height=\"744\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/personalized-support.jpg\" alt=\"\" class=\"wp-image-39394\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/personalized-support.jpg 1322w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/personalized-support-768x432.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/personalized-support-18x10.jpg 18w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk connects seamlessly with the tools your business already uses. These integrations pull in customer and order data automatically so your agents have full context without switching apps.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Supported integrations:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stripe<\/strong>: View and manage billing and payment history directly from your helpdesk.<\/li>\n\n\n\n<li><strong>Paddle<\/strong>: Handle subscription or license-related tickets with live Paddle data inside conversations.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/woocommerce\/\" data-type=\"page\" data-id=\"12650\">WooCommerce<\/a><\/strong>: See order details, update statuses, and assist customers without leaving ThriveDesk.<\/li>\n\n\n\n<li><strong><a href=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2023\/02\/ThriveDesks-Surecart-integration.png\" data-type=\"attachment\" data-id=\"24066\">SureCart<\/a><\/strong>: Access purchase information and resolve support issues faster with native SureCart integration.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"help-center-self-service-knowledge-base\" class=\"wp-block-heading\">Help Center \u2013 Self-Service Knowledge Base<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1322\" height=\"744\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/docs.jpg\" alt=\"Sisyphus customer support platform interface, help desk and knowledge base solutions for business SaaS, efficient user management and integrated AI assistance, modern web design.\" class=\"wp-image-39392\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/docs.jpg 1322w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/docs-768x432.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/docs-18x10.jpg 18w\" sizes=\"(max-width: 1322px) 100vw, 1322px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Empower customers to find answers on their own with ThriveDesk\u2019s <a href=\"https:\/\/www.thrivedesk.com\/features\/help-center\/\" data-type=\"page\" data-id=\"24166\">Help Center<\/a>. It is simple to build, beautiful to read, and powered by AI to make support scalable.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Features:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>AI writing<\/strong>: Generate clear, consistent articles from short prompts or ticket replies.<\/li>\n\n\n\n<li><strong>Notion-like editor<\/strong>: Write and format with ease using a smooth, block-based editor that feels natural and modern.<\/li>\n\n\n\n<li><strong>AI search<\/strong>: Help customers find exactly what they need with smart, context-aware search powered by AI.<br><\/li>\n<\/ul>\n\n\n\n<h3 id=\"thrive-desk-pricing\" class=\"wp-block-heading\">ThriveDesk Pricing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">ThriveDesk uses straightforward pricing based solely on the number of inboxes per month. Here\u2019s a pricing snapshot:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Basic:<\/strong> $29\/month<\/li>\n\n\n\n<li><strong>Standard:<\/strong> $69\/month<\/li>\n\n\n\n<li><strong>Unlimited:<\/strong> $129\/month<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">\ud83d\udc9b Friendly tip: Many tools look affordable at first but get expensive once you add extra fees for agents, overages, or \u201cpremium\u201d support. ThriveDesk is the only provider on this list that gives you unlimited agents on Unlimited plan and never charges extra for support.&nbsp;<\/p>\n\n\n\n<h3 id=\"one-final-thing\" class=\"wp-block-heading\">One final thing\u2026<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">We think you\u2019ll like knowing there are real humans behind this product. We\u2019re a nimble team, part remote and part in-office, working side by side to build mighty things. 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font-size: inherit}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-cvevqi {font-size: var(--text-xs); color: #ffffff; background-color: #ffffff; border: 1px solid var(--border-color-light)}\n.brxe-cvevqi:hover {background-color: #f3f4f6}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-wtdhxe {row-gap: 8px}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-iqrrqn {flex-direction: row; display: grid; align-items: initial; grid-gap: var(--gap); grid-template-columns: 280px 1fr; padding-top: 1em; padding-right: 1em; padding-bottom: 1em; padding-left: 1em; border: 1px solid var(--border-color-light); border-radius: var(--radius); align-items: center; margin-top: 2em; margin-bottom: 2em; transition: all 0.2s linear}\n.brxe-iqrrqn:hover {transform:  scaleX(1.02) scaleY(1.02)}\n\n\/* BREAKPOINT: \u30e2\u30d0\u30a4\u30eb\u6a2a\u5411\u304d *\/\n@media (max-width: 767px) {\n.brxe-iqrrqn {grid-template-columns: 1fr}\n}\n\n\/* Disable links in editor *\/\n.brxe-iqrrqn a { pointer-events: none; }\n}\n<\/style><div class=\"brxe-iqrrqn brxe-block brx-grid bg-secondary-light\"><img decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg\" class=\"brxe-pjjxod brxe-image css-filter size-full\" alt=\"Cartoon character promoting cost calculator\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg 1200w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-768x403.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-18x9.jpg 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" title=\"\"><div class=\"brxe-wtdhxe brxe-block\"><h3 class=\"brxe-fujpfq brxe-heading\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">Helpdesk Cost Calculator<\/a><\/h3><div class=\"brxe-cgzjui brxe-text\"><p>Stop guessing. Compare real monthly costs for ThriveDesk, Freshdesk, Gorgias, Intercom, and more based on your team size and feature needs.<\/p>\n<\/div><a class=\"brxe-cvevqi brxe-button bricks-button\" href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">Explore Now<\/a><\/div><\/div>\n\n\n<h2 id=\"freshdesk\" class=\"wp-block-heading\">2. Freshdesk<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1699\" height=\"842\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk.png\" alt=\"Freshworks customer support software dashboard screenshot for team collaboration and AI-powered support tools.\" class=\"wp-image-39085\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk.png 1699w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk-768x381.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk-1536x761.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/08\/freshdesk-18x9.png 18w\" sizes=\"(max-width: 1699px) 100vw, 1699px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Freshdesk is one of the most recognizable names in customer support software. Founded in 2010 by Freshworks, it\u2019s built to cover everything from ticketing to automation, and it\u2019s especially popular with startups and mid-sized businesses looking for a Zendesk-style platform at a friendlier price point<\/p>\n\n\n\n<h3 id=\"\ud83d\udc4d-pros-1\" class=\"wp-block-heading\">\ud83d\udc4d Pros<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Generous free plan<\/strong>: Unlike most competitors, Freshdesk offers a genuinely useful free plan for up to 2 agents that includes ticketing, knowledge base, and basic reports.<\/li>\n\n\n\n<li><strong>Traditional ticketing approach<\/strong>: If Intercom&#8217;s conversation-first approach feels too casual, Freshdesk&#8217;s ticket-based system provides the structure many support teams prefer.<\/li>\n\n\n\n<li><strong>Extensive customization options<\/strong>: From custom objects to advanced routing, Freshdesk lets you tailor the platform to match your specific workflow needs.<\/li>\n\n\n\n<li><strong>Multi-product ecosystem<\/strong>: Being part of Freshworks means easy integration with their CRM, marketing automation, and IT service management tools.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"\ud83d\udc4e-cons-2\" class=\"wp-block-heading\">\ud83d\udc4e Cons<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Complexity creeps in: <\/strong>The platform can feel overwhelming as you scale, with layers of settings buried in menus.<\/li>\n\n\n\n<li><strong>Limited modern communication channels<\/strong>: Works great for email and basic chat, but lacks seamless integration with modern messaging platforms compared to Intercom.<\/li>\n\n\n\n<li><strong>Multi-tiered pricing system<\/strong>: What starts as simple per-agent pricing quickly stacks when you add Freshchat, Freshcaller, or Omnichannel\u2014each sold separately.<\/li>\n\n\n\n<li><strong>AI costs extra<\/strong>: Freddy AI adds $29\/agent\/month to your bill.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"freshdesk-pricing\" class=\"wp-block-heading\">Freshdesk Pricing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Here&#8217;s where things get&#8230; interesting. Freshdesk uses per-agent pricing, but it&#8217;s not as straightforward as it appears on the surface.<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free:<\/strong> $0 for up to 2 agents<\/li>\n\n\n\n<li><strong>Growth:<\/strong> $15\/agent\/month<\/li>\n\n\n\n<li><strong>Pro:<\/strong> $49\/agent\/month<\/li>\n\n\n\n<li><strong>Enterprise:<\/strong> $79\/agent\/month<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Want live chat? That&#8217;s Freshchat (separate pricing). Need phone support? Hello Freshcaller (another bill). Omnichannel features? Fresh Omnichannel (yet another subscription).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">What starts as $15\/month per agent can quickly become $15 (Freshdesk) + $15 (Freshchat) + $29 (Freshcaller) = $59\/agent just for basic multi-channel support.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Add AI features at $29\/agent\/month, and you&#8217;re looking at enterprise-level costs without the unified experience.<\/p>\n\n\n\n<h3 id=\"\ud83c\udfac-fun-fact-the-broken-tv-spark\" class=\"wp-block-heading\">\ud83c\udfac Fun Fact: The \u201cBroken TV\u201d Spark<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Freshdesk exists because founder Girish Mathrubootham got terrible customer service for a broken TV. He vented about it in a Hacker News comment, which sparked conversations about building better support software.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">A few months later, he quit his job at Zoho and started Freshdesk from his house in Chennai. Sometimes the best products come from genuinely frustrated customers!<\/p>\n\n\n<div class=\"layout-thumbnail-left wp-block-tdblocks-recommended-reading\">\n\t<div class=\"recommended-reading-card\">\n\t\t<h6 class=\"recommended-reading-heading\">\n\t\t\tRecommended Reading\t\t<\/h6>\n\t\t<a href=\"https:\/\/www.thrivedesk.com\/ja\/freshdesk-alternatives\/\" aria-label=\"Read: 5 Freshdesk alternatives, handpicked by\u2026 an Freshdesk competitor?!\">\n\t\t\t\n\t\t\t<div class=\"recommended-reading-content layout-thumbnail-left\">\n\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/cover-freshdesk-alt.jpg\" alt=\"Bright abstract illustration featuring bold shapes and vibrant colors, emphasizing playful design elements and modern art style for creative branding and visual marketing.\" loading=\"lazy\" title=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"recommended-reading-text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-category\">Resources<\/div>\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"recommended-reading-title\">\n\t\t\t\t\t\t5 Freshdesk alternatives, handpicked by\u2026 an Freshdesk competitor?!\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n<h2 id=\"zendesk\" class=\"wp-block-heading\">3. Zendesk<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"2009\" height=\"957\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk.png\" alt=\"AI-powered customer service chatbot interface with Zendesk AI Agents, supporting seamless returns, order management, and AI-driven support for enhanced business communication and customer satisfaction.\" class=\"wp-image-39078\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk.png 2009w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk-768x366.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk-1536x732.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/zendesk-18x9.png 18w\" sizes=\"(max-width: 2009px) 100vw, 2009px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">The granddaddy of customer support software, Zendesk has been around since 2007. It quickly became the \u201centerprise default\u201d for large companies that needed robust ticketing, reporting, and integrations. If Intercom is the sleek new car, Zendesk is the heavy-duty truck \u2014 not flashy, but it can carry a lot.<\/p>\n\n\n\n<h3 id=\"\ud83d\udc4d-pros-3\" class=\"wp-block-heading\">\ud83d\udc4d Pros<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enterprise-ready<\/strong>: Rock-solid infrastructure with 99.9% uptime SLA and enterprise security features that big companies actually trust.<\/li>\n\n\n\n<li><strong>Massive app ecosystem<\/strong>: Works with just about every CRM, marketing tool, and analytics platform.<\/li>\n\n\n\n<li><strong>Advanced reporting<\/strong>: Deep analytics and customizable dashboards that make data nerds happy.<\/li>\n\n\n\n<li><strong>Multichannel mastery<\/strong>: Email, chat, phone, social media, and SMS all in one platform without feeling bolted-on.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"\ud83d\udc4e-cons-4\" class=\"wp-block-heading\">\ud83d\udc4e Cons<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Steep learning curve<\/strong>: Zendesk\u2019s interface can feel clunky and overwhelming for new users.<\/li>\n\n\n\n<li><strong>Expensive quickly<\/strong>: Basic plans look reasonable until you add phone support, advanced AI, or premium features.<\/li>\n\n\n\n<li><strong>Over-engineered for small teams<\/strong>: If you just need simple customer support, Zendesk might be overkill.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"zendesk-pricing\" class=\"wp-block-heading\">Zendesk Pricing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk Suite plans (includes everything):<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Team:<\/strong> $55\/agent\/month<\/li>\n\n\n\n<li><strong>Growth:<\/strong> $89\/agent\/month<\/li>\n\n\n\n<li><strong>Professional:<\/strong> $115\/agent\/month<\/li>\n\n\n\n<li><strong>Enterprise:<\/strong> $169\/agent\/month<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>The Costco effect<\/strong>: That $55\/month base price is just the starting point. Add AI features, premium integrations, or advanced analytics, and you&#8217;re quickly looking at $100+ per agent. It&#8217;s like ordering a car where the engine, wheels, and seats are all optional extras.<\/p>\n\n\n\n<h3 id=\"\ud83e\ude91-fun-fact-the-danish-disruption\" class=\"wp-block-heading\">\ud83e\ude91 Fun Fact: The Danish Disruption<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Zendesk was famously started in a loft in Copenhagen by three Danish guys with secondhand furniture from IKEA. The company went from zero to IPO in just 7 years, proving that sometimes the best way to solve a problem is to get really annoyed with existing solutions first.<\/p>\n\n\n<div class=\"layout-thumbnail-left wp-block-tdblocks-recommended-reading\">\n\t<div class=\"recommended-reading-card\">\n\t\t<h6 class=\"recommended-reading-heading\">\n\t\t\tRecommended Reading\t\t<\/h6>\n\t\t<a href=\"https:\/\/www.thrivedesk.com\/ja\/zendesk-alternatives\/\" aria-label=\"Read: 5 Zendesk alternatives in 2026, recommended by&#8230; a Zendesk competitor?!\">\n\t\t\t\n\t\t\t<div class=\"recommended-reading-content layout-thumbnail-left\">\n\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/cover-zendesk-alt.jpg\" alt=\"cover-zendesk-alternatives\" loading=\"lazy\" title=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"recommended-reading-text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-category\">Resources<\/div>\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"recommended-reading-title\">\n\t\t\t\t\t\t5 Zendesk alternatives in 2026, recommended by&#8230; a Zendesk competitor?!\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n<h2 id=\"help-scout\" class=\"wp-block-heading\">4. Help Scout<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1639\" height=\"850\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1.png\" alt=\"Help scout customer support platform interface showcasing AI integration and team communication features.\" class=\"wp-image-39096\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1.png 1639w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1-768x398.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1-1536x797.png 1536w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2022\/07\/helpscout-1-18x9.png 18w\" sizes=\"(max-width: 1639px) 100vw, 1639px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Help Scout has always focused on simplicity and human connections over feature bloat. They take pride in being simple, approachable, and built to feel like regular email. If Zendesk is the Costco, Help Scout is the perfectly crafted chef\u2019s knife\u2014it doesn\u2019t try to do everything, but what it does, it nails.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">However, their recent shift to contact-based pricing has caught some customers off guard, and the platform can feel limiting if you need advanced automation or built-in phone support.<\/p>\n\n\n\n<h3 id=\"\ud83d\udc4d-pros-5\" class=\"wp-block-heading\">\ud83d\udc4d Pros<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email-first approach<\/strong>: Feels like Gmail but designed for customer support\u2014no learning curve for email-savvy teams.<\/li>\n\n\n\n<li><strong>Collision detection<\/strong>: Shows when teammates are already helping a customer\u2014prevents duplicate responses.<\/li>\n\n\n\n<li><strong>Customer-centric features: <\/strong>Every interaction shows customer history and context, making support more personal.<\/li>\n\n\n\n<li><strong>Docs knowledge base: <\/strong>Built-in KB with clean design that customers actually enjoy using.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"\ud83d\udc4e-cons-6\" class=\"wp-block-heading\">\ud83d\udc4e Cons<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Limited automation<\/strong>: Advanced workflows and AI tools are missing.<\/li>\n\n\n\n<li><strong>Not built for scale<\/strong>: Works best for small to mid-sized teams; enterprises may struggle.<\/li>\n\n\n\n<li><strong>Reporting gaps<\/strong>: Functional, but less detailed than platforms like Zendesk or Intercom.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"help-scout-pricing\" class=\"wp-block-heading\">Help Scout Pricing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Help Scout charges by contacts, not seats:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard:<\/strong> $50\/month (up to 100 contacts)<\/li>\n\n\n\n<li><strong>Plus:<\/strong> $150\/month (up to 500 contacts)<\/li>\n\n\n\n<li><strong>Pro:<\/strong> $400\/month (up to 2,000 contacts)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">This works well for seasonal businesses but gets pricey if you serve thousands of unique customers.<\/p>\n\n\n\n<h3 id=\"\u2615-fun-fact-the-boston-tea-party-connection\" class=\"wp-block-heading\">\u2615 Fun Fact: The Boston Tea Party Connection<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Help Scout was founded in Boston by a guy who got frustrated with clunky help desk software while running his web design business. The &#8220;tea party&#8221; connection? They&#8217;ve always rebelled against overcomplicated customer support tools, choosing simplicity over feature creep.<\/p>\n\n\n<div class=\"layout-thumbnail-left wp-block-tdblocks-recommended-reading\">\n\t<div class=\"recommended-reading-card\">\n\t\t<h6 class=\"recommended-reading-heading\">\n\t\t\tRecommended Reading\t\t<\/h6>\n\t\t<a href=\"https:\/\/www.thrivedesk.com\/ja\/help-scout-alternatives\/\" aria-label=\"Read: 5 Help Scout alternatives, recommended by&#8230; an Help Scout competitor?!\">\n\t\t\t\n\t\t\t<div class=\"recommended-reading-content layout-thumbnail-left\">\n\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/cover-helpscout-alt.jpg\" alt=\"Vibrant abstract artwork featuring cosmic planets, surreal eyes, and dynamic shapes in bold colors representing creativity and innovation, perfect for digital workspace branding.\" loading=\"lazy\" title=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"recommended-reading-text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-category\">Resources<\/div>\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"recommended-reading-title\">\n\t\t\t\t\t\t5 Help Scout alternatives, recommended by&#8230; an Help Scout competitor?!\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n<h2 id=\"gorgias\" class=\"wp-block-heading\">5. Gorgias<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1412\" height=\"819\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias.png\" alt=\"Gorgias customer support chatbot illustration, CRM integration, AI-powered communication platform for eCommerce, conversational AI, customer engagement solution.\" class=\"wp-image-39077\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias.png 1412w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias-768x445.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/gorgias-18x10.png 18w\" sizes=\"(max-width: 1412px) 100vw, 1412px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Think of it as the Shopify store owner\u2019s helpdesk sidekick \u2013 it pulls in your order data, customer details, and even lets you refund or modify orders without leaving the helpdesk. Perfect if you\u2019re answering \u201cWhere\u2019s my package?\u201d all day. The tradeoff? Gorgias lives for eCommerce and a real Intercom alternative but feels out of place for SaaS or B2B support.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">All this power doesn\u2019t come cheap (more on that in a bit), and some of Gorgias\u2019s coolest tricks only unlock on higher-tier plans. Now, let\u2019s break down the highs and lows:<\/p>\n\n\n\n<h3 id=\"\ud83d\udc4d-pros-1-1\" class=\"wp-block-heading\">\ud83d\udc4d Pros<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ecommerce-first design<\/strong>: Built specifically for online stores with native integrations that let agents edit orders, issue refunds, and manage subscriptions directly from tickets.<\/li>\n\n\n\n<li><strong>Shopify integration depth<\/strong>: The most seamless Shopify helpdesk integration available, pulling customer data, order history, and product info automatically.<\/li>\n\n\n\n<li><strong>No per-agent fees:<\/strong> Unlike many helpdesks, Gorgias doesn\u2019t charge per seat on its main plans. In fact, aside from the smallest plan (3 users), all others let you have up to 500 users at no extra cost.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"\ud83d\udc4e-cons-2-2\" class=\"wp-block-heading\">\ud83d\udc4e Cons<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Ecommerce-only focus<\/strong>: If you&#8217;re not selling products online, Gorgias isn&#8217;t for you\u2014the entire platform assumes you&#8217;re running an online store.<\/li>\n\n\n\n<li><strong>Confusing pricing model<\/strong>: Ticket-based pricing with separate charges for voice, SMS, and AI automation makes budgeting difficult as you scale.<\/li>\n\n\n\n<li><strong>Limited customization outside ecommerce<\/strong>: Great for stores, but lacks flexibility for other business models or custom workflows.<\/li>\n\n\n\n<li><strong>Paywalls on some features:<\/strong> Be prepared to pay more for certain capabilities. For example, fancy add-ons like phone support (voice integration) or SMS are not included in standard plans \u2013 they cost extra per ticket.<\/li>\n<\/ul>\n\n\n\n<h3 id=\"gorgias-pricing\" class=\"wp-block-heading\">Gorgias Pricing<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gorgias uses ticket-based pricing that gets complicated fast:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Base plans:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Starter:<\/strong> 50 tickets\/month at $10\/month<\/li>\n\n\n\n<li><strong>Basic:<\/strong> 300 tickets\/month at $60\/month<\/li>\n\n\n\n<li><strong>Pro:<\/strong> 2,000 tickets\/month at $360\/month<\/li>\n\n\n\n<li><strong>Advanced:<\/strong> 6,000 tickets\/month at $900\/month<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">What looks like $60\/month can balloon to $200+ once you add phone support, text messaging, and AI features. The ticket-based model means unpredictable costs during busy seasons like Black Friday.<\/p>\n\n\n\n<h3 id=\"\ud83c\udf10-fun-fact-from-chrome-extension-to-helpdesk\" class=\"wp-block-heading\"><strong>\ud83c\udf10<\/strong> Fun Fact: From Chrome Extension to Helpdesk<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Gorgias wasn\u2019t always a full-blown helpdesk \u2013 it actually started life in 2015 as a <strong>Chrome extension for Gmail<\/strong>. The original tool helped customer support reps send faster templated email replies. After getting accepted into Y Combinator, the founders (two French entrepreneurs) realized that the real opportunity was in overhauling eCommerce customer support software, which led to the Gorgias we know today.<\/p>\n\n\n<div class=\"layout-thumbnail-left wp-block-tdblocks-recommended-reading\">\n\t<div class=\"recommended-reading-card\">\n\t\t<h6 class=\"recommended-reading-heading\">\n\t\t\tRecommended Reading\t\t<\/h6>\n\t\t<a href=\"https:\/\/www.thrivedesk.com\/ja\/zendesk-vs-gorgias\/\" aria-label=\"Read: Zendesk vs Gorgias: Best Customer Service Software for Ecommerce\">\n\t\t\t\n\t\t\t<div class=\"recommended-reading-content layout-thumbnail-left\">\n\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/02\/Zendesk-vs-Gorgias.jpg\" alt=\"Zendesk vs Gorgias\" loading=\"lazy\" title=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"recommended-reading-text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-category\">Comparison<\/div>\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"recommended-reading-title\">\n\t\t\t\t\t\tZendesk vs Gorgias: Best Customer Service Software for Ecommerce\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n\n<h2 id=\"gorgias-1\" class=\"wp-block-heading\">6. Tidio<\/h2>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1400\" height=\"750\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/Tidio-image.png\" alt=\"\" class=\"wp-image-40507\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/Tidio-image.png 1400w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/Tidio-image-768x411.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/Tidio-image-18x10.png 18w\" sizes=\"(max-width: 1400px) 100vw, 1400px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.tidio.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Tidio<\/a>&nbsp;is a customer service platform that combines live chat, a help desk, chatbot automation (Flows), and Lyro &#8211; its AI agent &#8211; in a single workspace. It&#8217;s aimed at small to mid-sized businesses, with particularly deep roots in eCommerce thanks to native Shopify and WooCommerce integrations.<\/p>\n\n\n\n<h4 id=\"\ud83d\udc4d-pros\" class=\"wp-block-heading\">\ud83d\udc4d Pros<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lyro AI Agent included on all plans<\/strong>: Lyro is trained on your own support content and can automatically resolve up to 67% of common customer questions.&nbsp;<\/li>\n\n\n\n<li><strong>eCommerce-ready out of the box<\/strong>: Native integrations with Shopify and WooCommerce let agents see order details, product info, and customer history without switching tabs. Instagram, Messenger, and WhatsApp are also supported.<\/li>\n\n\n\n<li><strong>No-code automation with Flows<\/strong>: Drag-and-drop chatbot builder lets you set up routing, FAQ responses, and lead capture without touching code.<\/li>\n\n\n\n<li><strong>Generous free plan<\/strong>: The free tier includes live chat, help desk, Flows, and 50 Lyro conversations per month for up to 10 seats \u2013 no credit card required.<\/li>\n\n\n\n<li><strong>SaaS and eCommerce friendly<\/strong>: Unlike Gorgias, which is eCommerce-only, Tidio works for SaaS teams too. The platform handles email, live chat, and social channels in one inbox.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"\ud83d\udc4e-cons\" class=\"wp-block-heading\">\ud83d\udc4e Cons<\/h4>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Lyro conversation limits<\/strong>: The 50 free monthly AI conversations are designed for getting started \u2013 busier teams can top up with add-ons as they grow.<\/li>\n\n\n\n<li><strong>Advanced features on higher tiers<\/strong>: Multilingual support, deeper analytics, and Lyro Connect are available on Plus and above.<\/li>\n\n\n\n<li><strong>SMB-focused<\/strong>: Tidio is built with small and mid-sized teams in mind, so very large enterprise setups may want to explore the Premium plan.<\/li>\n<\/ul>\n\n\n\n<h4 id=\"tidio-pricing\" class=\"wp-block-heading\">Tidio Pricing<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Tidio offers a modular pricing model &#8211; you can buy the full platform or individual products (Lyro AI Agent, Customer Service, Flows) separately:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Free:<\/strong>&nbsp;$0\/month&nbsp;<\/li>\n\n\n\n<li><strong>Starter:<\/strong>&nbsp;$24.17\/month (billed annually)<\/li>\n\n\n\n<li><strong>Growth:<\/strong>&nbsp;from $49.17\/month (billed annually)<\/li>\n\n\n\n<li><strong>Plus:<\/strong>&nbsp;from $749\/month&nbsp;<\/li>\n\n\n\n<li><strong>Premium:<\/strong>&nbsp;contact for pricing&nbsp;<\/li>\n<\/ul>\n\n\n\n<h3 id=\"\u26a1-fun-fact-built-in-90-days\" class=\"wp-block-heading\">\u26a1&nbsp;Fun Fact: Built in 90 Days<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Lyro, Tidio&#8217;s conversational AI agent, was built in just three months. The breakthrough came during a team workshop in early 2023, when a senior ML engineer stumbled upon a key trick for controlling language models \u2013 and the team dropped everything else to sprint from whiteboard to product launch in under a quarter.<\/p>\n\n\n<div class=\"layout-thumbnail-left wp-block-tdblocks-recommended-reading\">\n\t<div class=\"recommended-reading-card\">\n\t\t<h6 class=\"recommended-reading-heading\">\n\t\t\tRecommended Reading\t\t<\/h6>\n\t\t<a href=\"https:\/\/www.thrivedesk.com\/ja\/best-live-chat-software-for-small-business\/\" aria-label=\"Read: 7 Best Live Chat Software for Small Business 2026\">\n\t\t\t\n\t\t\t<div class=\"recommended-reading-content layout-thumbnail-left\">\n\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-image\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2024\/03\/best_live_chat_small_businesses.jpg\" alt=\"Best live chat software for small business\" loading=\"lazy\" title=\"\">\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n\t\t\t\t<div class=\"recommended-reading-text\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"recommended-reading-category\">Resources<\/div>\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"recommended-reading-title\">\n\t\t\t\t\t\t7 Best Live Chat Software for Small Business 2026\t\t\t\t\t<\/h4>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/a>\n\t<\/div>\n<\/div>\n\n<style id=\"bricks-inline-css-component-iqrrqn\">:root {--site-color-primary: #1011ee;--site-color-gray: #f1f0ef;--text-color-strong: #1c2024;--site-color-secondary: #ff6b35;--tracking-tight: -.022em;--text-color-default: #364153;--text-color-white: #ffffff;--background-white: #ffffff;--background-light-gray: #fdfdfd;--border-color-light: #ebebee;--radius: 0.5em;--gap: 1.5em;--text-2xs: clamp(1.12rem, calc(-0.0008695652173913051 * (100vw - 32rem) + 1.12rem), 1.04rem);--text-xs: clamp(1.26rem, calc(-0.00010869565217391314 * (100vw - 32rem) + 1.26rem), 1.25rem);--text-s: clamp(1.42rem, calc(0.0008695652173913051 * (100vw - 32rem) + 1.42rem), 1.5rem);--text-m: clamp(1.6rem, calc(0.0021739130434782605 * (100vw - 32rem) + 1.6rem), 1.8rem);--text-l: clamp(1.8rem, calc(0.003913043478260871 * (100vw - 32rem) + 1.8rem), 2.16rem);--text-xl: clamp(2.02rem, calc(0.006195652173913041 * (100vw - 32rem) + 2.02rem), 2.59rem);--text-2xl: clamp(2.28rem, calc(0.009021739130434784 * (100vw - 32rem) + 2.28rem), 3.11rem);--h5: clamp(1.58rem, calc(-0.008043478260869567 * (100vw - 32rem) + 1.58rem), 0.84rem);--h4: clamp(1.78rem, calc(-0.004565217391304347 * (100vw - 32rem) + 1.78rem), 1.36rem);--h3: clamp(2rem, calc(0.0021739130434782626 * (100vw - 32rem) + 2rem), 2.2rem);--h2: clamp(2.25rem, calc(0.01423913043478261 * (100vw - 32rem) + 2.25rem), 3.56rem);--h1: clamp(2.53rem, calc(0.035108695652173914 * (100vw - 32rem) + 2.53rem), 5.76rem);--title: clamp(2.85rem, calc(0.07032608695652175 * (100vw - 32rem) + 2.85rem), 9.32rem);}\n:root {\n--bricks-color-e75fa0: #f5f5f5;\n--bricks-color-be2b56: #e0e0e0;\n--bricks-color-e18c7b: #9e9e9e;\n--bricks-color-cc3c18: #616161;\n--bricks-color-022302: #424242;\n--bricks-color-29d258: #212121;\n--bricks-color-112f23: #ffeb3b;\n--bricks-color-531e36: #ffc107;\n--bricks-color-9411fe: #ff9800;\n--bricks-color-a6bb89: #ff5722;\n--bricks-color-871ae4: #f44336;\n--bricks-color-bc10bf: #9c27b0;\n--bricks-color-133997: #2196f3;\n--bricks-color-44c34d: #03a9f4;\n--bricks-color-c161a6: #81D4FA;\n--bricks-color-79ac45: #4caf50;\n--bricks-color-133547: #8bc34a;\n--bricks-color-004657: #cddc39;\n--bricks-color-rtvwqs: #1a63ea;\n--bricks-color-tmjoaw: #fdde74;\n--bricks-color-thayhd: #fff7dd;\n--bricks-color-ikawuh: #0f172a;\n--bricks-color-tdklkr: #334155;\n--bricks-color-ewhbpk: #ffffff;\n--bricks-color-bfzhmj: #f8fafc;\n--bricks-color-dveabw: #f0f9ff;\n--bricks-color-eynpnr: #18181b;\n--bricks-color-owlksp: #6b7280;\n--bricks-color-ipvutl: #4b5563;\n--bricks-color-izscpj: #d6d3d1;\n--bricks-color-zfogzj: #f97316;\n--bricks-color-tfxntn: #fff5f5;\n--bricks-color-axpyuo: #ffe4e6;\n--bricks-color-moowmk: #fed7dc;\n--bricks-color-jyjbba: #fb7185;\n--bricks-color-pprres: #9f1239;\n--bricks-color-ovrfud: #ccfbf1;\n--bricks-color-aollah: #99f6e4;\n--bricks-color-pdhleh: #2dd4bf;\n--bricks-color-funxag: #14b8a6;\n--bricks-color-qlrduw: #0f766e;\n}\n.is-root-container {\n\/* Global Classes *\/\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.grid-col.brxe-block {grid-template-columns: 1fr}\n\n\n\/* Global Variables *\/\n\n\/* Global Colors *\/\n\n\n\/* Theme Styles *\/\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n .brxe-section {padding-top: 4em; 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padding-bottom: 40px}\n .brxe-container {padding-right: 15px; padding-left: 15px}\n :root .bricks-button[class*=\"primary\"]:not(.outline) {background-color: var(--bricks-color-ikawuh)}\n :root .bricks-button[class*=\"primary\"] {color: var(--bricks-color-ewhbpk); border-radius: 6px}\n}\n\/* BREAKPOINT: \u30e2\u30d0\u30a4\u30eb\u7e26\u5411\u304d *\/\n@media (max-width: 478px) {\n .brxe-container {width: 100%}\n .woocommerce main.site-main {width: 100%}\n #brx-content.wordpress {width: 100%}\n}\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n body {line-height: 1.6}\n h2 {font-size: var(--h3); margin-top: 2em; margin-bottom: 1em}\n h3 {color: var(--site-color-secondary); font-size: var(--h4); margin-top: 2em; margin-bottom: 1em}\n h4 {font-size: var(--h5)}\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-pjjxod {border-radius: var(--radius)}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-fujpfq {margin-top: 0; margin-bottom: 0}\nh3 a{ color: var(--text-color-strong) !important;}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-cgzjui {font-size: var(--text-s)}\n.brxe-cgzjui  a {font-size: var(--text-s); font-size: inherit}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-cvevqi {font-size: var(--text-xs); color: #ffffff; background-color: #ffffff; border: 1px solid var(--border-color-light)}\n.brxe-cvevqi:hover {background-color: #f3f4f6}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-wtdhxe {row-gap: 8px}\n\n\n\/* BREAKPOINT: \u30c7\u30b9\u30af\u30c8\u30c3\u30d7 (BASE) *\/\n.brxe-iqrrqn {flex-direction: row; display: grid; align-items: initial; grid-gap: var(--gap); grid-template-columns: 280px 1fr; padding-top: 1em; padding-right: 1em; padding-bottom: 1em; padding-left: 1em; border: 1px solid var(--border-color-light); border-radius: var(--radius); align-items: center; margin-top: 2em; margin-bottom: 2em; transition: all 0.2s linear}\n.brxe-iqrrqn:hover {transform:  scaleX(1.02) scaleY(1.02)}\n\n\/* BREAKPOINT: \u30e2\u30d0\u30a4\u30eb\u6a2a\u5411\u304d *\/\n@media (max-width: 767px) {\n.brxe-iqrrqn {grid-template-columns: 1fr}\n}\n\n\/* Disable links in editor *\/\n.brxe-iqrrqn a { pointer-events: none; }\n}\n<\/style><div class=\"brxe-iqrrqn brxe-block brx-grid bg-secondary-light grid-col\"><img decoding=\"async\" width=\"1200\" height=\"630\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg\" class=\"brxe-pjjxod brxe-image css-filter size-full\" alt=\"Cartoon character promoting cost calculator\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal.jpg 1200w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-768x403.jpg 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/11\/og-helpdesk-cost-cal-18x9.jpg 18w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" title=\"\"><div class=\"brxe-wtdhxe brxe-block\"><h3 class=\"brxe-fujpfq brxe-heading\"><a href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">Helpdesk Cost Calculator<\/a><\/h3><div class=\"brxe-cgzjui brxe-text\"><p>Stop guessing. Compare real monthly costs for ThriveDesk, Freshdesk, Gorgias, Intercom, and more based on your team size and feature needs.<\/p>\n<\/div><a class=\"brxe-cvevqi brxe-button bricks-button\" href=\"https:\/\/www.thrivedesk.com\/ja\/tools\/helpdesk-cost-calculator\/\" target=\"_blank\">Explore Now<\/a><\/div><\/div>\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-default\"\/>\n\n\n\n<h2 class=\"wp-block-heading has-text-align-center\" id=\"why-dont-you-to-give-this-intercom-alternative-a-try\" style=\"font-size:26px\">Why don&#8217;t you to give this Intercom alternative a try?<\/h2>\n\n\n\n<p class=\"has-text-align-center has-text-color has-link-color wp-elements-46e96f174353685bbdc07c8da4cf6b98 wp-block-paragraph\" style=\"color:#6a6f7b;font-size:16px\">Join thousands of businesses that already trust their customer support to ThriveDesk.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-content-justification-center is-layout-flex wp-container-core-buttons-is-layout-fe48e5de wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button has-custom-width wp-block-button__width-50\"><a class=\"wp-block-button__link has-white-color has-luminous-vivid-orange-background-color has-text-color has-background has-link-color has-custom-font-size wp-element-button\" style=\"border-radius:8px;padding-top:var(--wp--preset--spacing--40);padding-bottom:var(--wp--preset--spacing--40);font-size:26px\">Try ThriveDesk free \u2192<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-text-color has-cyan-bluish-gray-color has-alpha-channel-opacity has-cyan-bluish-gray-background-color has-background is-style-default\"\/>\n","protected":false},"excerpt":{"rendered":"<p>Looking for Intercom alternatives because your wallet is crying? We get it\u2014and we&#8217;re here to help, even though we&#8217;re technically one of your options. We know Intercom is polished, powerful, and everywhere. But sometimes \u201cpowerful\u201d feels more like \u201coverwhelming,\u201d and \u201cpolished\u201d feels more like \u201cexpensive.\u201d Sometimes you need something that does the job without the premium price tag or complexity that makes your team need a PhD to send a simple customer reply. We&#8217;ll admit it: this won&#8217;t be the most objective list out there. We know our own support software inside and out, so naturally it&#8217;s the one we recommend with confidence. But we\u2019ve talked to enough teams to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":39236,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[31],"tags":[],"class_list":["post-18111","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-resources"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/18111","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/comments?post=18111"}],"version-history":[{"count":11,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/18111\/revisions"}],"predecessor-version":[{"id":40519,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/posts\/18111\/revisions\/40519"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/39236"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=18111"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/categories?post=18111"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/tags?post=18111"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}