{"id":39210,"date":"2025-10-01T11:41:04","date_gmt":"2025-10-01T08:41:04","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?post_type=changelog&#038;p=39210"},"modified":"2025-10-03T12:08:22","modified_gmt":"2025-10-03T09:08:22","slug":"unified-ai-experience","status":"publish","type":"changelog","link":"https:\/\/www.thrivedesk.com\/ja\/changelog\/unified-ai-experience\/","title":{"rendered":"Introducing the All-New ThriveDesk AI Experience"},"content":{"rendered":"<p>We\u2019re excited to share one of our biggest AI updates yet. This release brings a <strong>unified AI interface<\/strong>, <strong>instant embedding<\/strong>, and the brand-new <strong>AI Playground<\/strong>, making it faster and easier than ever to train, test, and customize your chatbot.<\/p>\n\n\n\n<p>No more juggling between multiple pages or waiting for updates\u2014everything is faster, simpler, and more flexible.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Unified AI Interface<\/h3>\n\n\n\n<p>All AI settings are now organized in a <strong>single interface<\/strong>, making it easier to configure and manage your chatbot without switching between pages.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Instant Embedding<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"919\" height=\"887\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-improvement.png\" class=\"wp-image-39213\" alt=\"Upload files to train AI chatbot on ThriveDesk platform, including connect links and content for improved automation and customer service.\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-improvement.png 919w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-improvement-768x741.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-improvement-12x12.png 12w\" sizes=\"(max-width: 919px) 100vw, 919px\" \/> <\/figure>\n\n\n\n<p>Training data is now embedded instantly. Upload a doc, tweak a knowledge source, or add a website page\u2014your chatbot learns it on the spot, without delays.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI Playground<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1208\" height=\"949\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-playground.png\" class=\"wp-image-39212\" alt=\"Uploading AI chatbot training files through ThriveDesk platform for enhanced customer support and automation.\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-playground.png 1208w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-playground-768x603.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-playground-15x12.png 15w\" sizes=\"(max-width: 1208px) 100vw, 1208px\" \/> <\/figure>\n\n\n\n<p>Test Neo\u2019s replies instantly before deploying to your site. Don\u2019t like the answer? Hit <strong>\u201cImprove\u201d<\/strong> and refine it right away. No waiting, no guesswork.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Chat With Your Files<\/h3>\n\n\n\n<p>Upload <strong>docs, PDFs, HTML, or spreadsheets<\/strong> and start chatting with them instantly. Neo can now read and respond directly based on your files.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">AI Identity<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"743\" height=\"300\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-identity.png\" class=\"wp-image-39214\" alt=\"Modern dashboard interface showcasing ThriveDesk customer support platform with profile customization, emphasizing user-friendly design and seamless onboarding.\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-identity.png 743w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/10\/ai-identity-18x7.png 18w\" sizes=\"(max-width: 743px) 100vw, 743px\" \/> <\/figure>\n\n\n\n<p>Give your chatbot an identity\u2014<strong>change its name and icon<\/strong> to better align with your brand.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Smarter Knowledge Handling<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Newly added docs are <strong>auto-indexed<\/strong> for faster availability.<\/li>\n\n\n\n<li>You can now <strong>disable individual docs or website pages<\/strong> from training sources when needed.<\/li>\n\n\n\n<li>Creating an AI chat assistant is now seamless\u2014<strong>set it up from the same page<\/strong> without navigating elsewhere.<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">Bug Fixes<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fixed spacing issue in inbox signature.<\/li>\n\n\n\n<li>Fixed issue where empty messages could be sent in live chat.<\/li>\n<\/ul>","protected":false},"featured_media":39211,"template":"","meta":{"_acf_changed":false},"class_list":["post-39210","changelog","type-changelog","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/changelog\/39210","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/types\/changelog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media\/39211"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/ja\/wp-json\/wp\/v2\/media?parent=39210"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}