---
title: "Introducing Article Ordering: Organize Your Knowledge Base with Ease | ThriveDesk Blog"
canonical: "https://www.thrivedesk.com/introducing-article-ordering/"
author: ThriveDesk
description: "We’re thrilled to introduce one of the most requested features for our Knowledge Base : Article Ordering ! Now, you have complete control to organize articles exactly the way you want.…"
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---

# Introducing Article Ordering: Organize Your Knowledge Base with Ease

We’re thrilled to introduce one of the most requested features for our Knowledge Base : Article Ordering ! Now, you have complete control to organize articles exactly the way you want.…

[Parvez Akther](https://www.thrivedesk.com/author/parvez/) 2 min read January 16, 2025

![Introducing Article Ordering: Organize Your Knowledge Base with Ease](https://www.thrivedesk.com/_astro/kb-article-ordering.BgSRJtgw_QrQcN.webp)

We’re thrilled to introduce one of the most requested features for our Knowledge Base : Article Ordering ! — Parvez Akther

We’re thrilled to introduce one of the most requested features for our [Knowledge Base](https://www.thrivedesk.com/features/#knowledge-base): **Article Ordering**! Now, you have complete control to organize articles exactly the way you want.

[https://youtu.be/9g6baQMI1Kc](https://youtu.be/9g6baQMI1Kc)

### Flexible Article Ordering at the Category Level

Article ordering works on a category-by-category basis, allowing you to set unique orders for each category.

### How to Set Custom Ordering

1.  Choose “Custom Ordering” for your desired category.
2.  Go to the article page and filter articles by that category.
3.  Use the drag icon to reorder articles by dragging them to the desired position.

And that’s it—you’re all set!

### Additional Ordering Options

In addition to custom ordering, we support the following options:

-   **Latest Created**: This is the default order for any category, organizing articles by their creation date.
-   **Title Ascending (A-Z)**: Sort articles alphabetically based on their titles.
-   **Popularity**: Automatically orders articles by their popularity, with the most viewed ones appearing at the top.

This new feature makes it easier than ever to customize and optimize your Knowledge Base for your audience.

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Written by

[Parvez Akther](https://www.thrivedesk.com/author/parvez/) ThriveDesk

Parvez is the co-founder and CEO of ThriveDesk, and cares about customer experience and support. Parvez is an open source enthusiast and a father of three.