---
title: "Build privacy into the product | GDPR | ThriveDesk"
canonical: "https://www.thrivedesk.com/gdpr/checklist/privacy-by-design/"
author: ThriveDesk
description: "Roles, private notes and internal-only AI sources keep data in front of only the people who need it."
categories: [legal]
---

Data security

# Build privacy into the product

Done

Roles, private notes and internal-only AI sources keep data in front of only the people who need it.

-   Teammate roles and inbox permissions control who sees which conversations.
-   Private notes keep internal discussion out of the customer's thread.
-   Neo sources marked internal never reach customers.
-   New features get a privacy review before release and collect only the data they need.

Questions? Email [help@thrivedesk.com](mailto:help@thrivedesk.com) with "Data protection" in the subject line, or go back to [where we stand on GDPR](https://www.thrivedesk.com/gdpr/).