{"id":39021,"date":"2025-09-21T18:22:22","date_gmt":"2025-09-21T15:22:22","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?post_type=changelog&#038;p=39021"},"modified":"2025-09-21T18:22:24","modified_gmt":"2025-09-21T15:22:24","slug":"toggles-steppers-blocks-for-knowledge-base","status":"publish","type":"changelog","link":"https:\/\/www.thrivedesk.com\/fr\/changelog\/toggles-steppers-blocks-for-knowledge-base\/","title":{"rendered":"Toggles &amp; Steppers Blocks for Knowledge Base"},"content":{"rendered":"<p>This release marks a <strong>major upgrade for the Knowledge Base editor<\/strong>, giving you new ways to create rich, structured, and interactive content. Alongside these, we\u2019ve also rolled out improvements to conversation previews for more accurate context at a glance.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">New Blocks for the Knowledge Base<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"895\" height=\"455\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-toggle-block.png\" class=\"wp-image-39022\" alt=\"Thrivedesk platform interface with toggle blocks, showcasing customer support and help desk solutions, emphasizing user-friendly experience for seamless communication and ticket management.\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-toggle-block.png 895w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-toggle-block-768x390.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-toggle-block-18x9.png 18w\" sizes=\"(max-width: 895px) 100vw, 895px\" \/> <\/figure>\n\n\n\n<p><strong>Custom Toggle Block<\/strong> \u2013 Add collapsible sections to your articles, making them cleaner and easier to navigate.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"797\" height=\"443\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-step-block.png\" alt=\"\" class=\"wp-image-39023\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-step-block.png 797w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-step-block-768x427.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/kb-step-block-18x10.png 18w\" sizes=\"(max-width: 797px) 100vw, 797px\" \/><\/figure>\n\n\n\n<p><strong>Stepper Block<\/strong> \u2013 Perfect for tutorials and guides, this block lets you break processes into clear, step-by-step instructions.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Conversation Preview Fix<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Collapsed threads now display the <strong>correct message excerpt<\/strong>, giving you accurate previews without confusion.<\/li>\n<\/ul>","protected":false},"featured_media":0,"template":"","meta":{"_acf_changed":false},"class_list":["post-39021","changelog","type-changelog","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/fr\/wp-json\/wp\/v2\/changelog\/39021","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/fr\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/fr\/wp-json\/wp\/v2\/types\/changelog"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/fr\/wp-json\/wp\/v2\/media?parent=39021"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}