---
title: "Contact Notes: Keep Customer Details in One Place | ThriveDesk"
canonical: "https://www.thrivedesk.com/features/contact-notes/"
author: ThriveDesk
description: "Add notes to any contact in ThriveDesk: meeting notes, feedback, and follow-up questions. Your team finds them on the contact page the next time that customer gets in touch."
categories: [page]
---

# Take notes about your contacts for easy reference

Write down what you learn about a contact, such as meeting notes, feedback, or follow-up questions. When they get in touch again, the notes are on their contact page.

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Why contact notes

## Never guess again when you reconnect

Say you add a contact to ThriveDesk and want to remember an important detail. Add a note with meeting notes, feedback, follow-up questions, or other remarks.

When you talk to that contact again, or need information about them, their notes are ready. For notes about one conversation, use [private notes](https://www.thrivedesk.com/features/private-notes/).

How it works

## Add notes easily, anytime

Open the contact page from your ThriveDesk dashboard and add the note. That is all it takes.

1.  01

    ### Open the contact

    Go to Contacts in your ThriveDesk dashboard and open the person you want to write about.

2.  02

    ### Write the note

    Add meeting notes, feedback, follow-up questions, or any other detail your team should keep.

3.  03

    ### Find it later

    The note stays on the contact page. Your team can read it the next time that contact gets in touch.

Testimonials

![weDevs logo](https://www.thrivedesk.com/_astro/wedevs-logo-colored.CZ1zsiJa.svg)

> “ ThriveDesk is really easy to use while being super effective. I can say without a doubt that ThriveDesk is the best live chat software for small businesses. ”

 ![Nizam Uddin](https://www.thrivedesk.com/_astro/nizam.B0IpOeXM.jpg)Nizam Uddin CEO, weDevs

![Brainstorm Force logo](https://www.thrivedesk.com/_astro/surecart-logo.CyVpCQv8.svg)

> “ The ThriveDesk team truly exceeded expectations with their exceptional work on integrating SureCart. Their dedication resulted in a powerful integration that surpassed all our requirements. ”

 ![Sujay Pawar](https://www.thrivedesk.com/_astro/sujay-pawar.S_zk3sed.jpg)Sujay Pawar CEO, Brainstorm Force

![Themefisher logo](https://www.thrivedesk.com/_astro/themefisher-logo.iZiIHaeu.svg)

> “ As our business and list of clients grew, user classification data became vital for us. We needed to serve our premium customers first to keep our business running. ”

 ![Mehedi Hasan](https://www.thrivedesk.com/_astro/mehedi.CxiVuND-.jpg)Mehedi Hasan CEO, Themefisher

![Themesgrove logo](https://www.thrivedesk.com/_astro/tg_logo.mI64JEaF.png)

> “ At some point, we were paying top dollar yet not all our support requirements were being met. After some digging, we found ThriveDesk. ”

Mohammad Zannatun Nime Support Executive, Themesgrove

![Sigmative logo](https://www.thrivedesk.com/_astro/sigmative-logo.DGIzEm09.svg)

> “ I love ThriveDesk so much. It’s easy to use and user friendly — the best choice for anyone who wants to modernize a classic support system and get live chat built in. ”

 ![Selim Rana](https://www.thrivedesk.com/_astro/selim-rana.CQkT8t1-.jpg)Selim Rana Founder, Sigmative

Muslims Day

> “ The performance of ThriveDesk is very good, and it’s intuitive. I just tried the AI chatbot — add a few knowledge base articles and it’s answering mostly correctly. ”

Abdullah Al H. CEO, Muslims Day