{"id":25608,"date":"2023-02-15T11:52:52","date_gmt":"2023-02-15T08:52:52","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?p=25608"},"modified":"2026-04-22T11:50:52","modified_gmt":"2026-04-22T08:50:52","slug":"shopify-customer-service-apps","status":"publish","type":"post","link":"https:\/\/www.thrivedesk.com\/es\/shopify-customer-service-apps\/","title":{"rendered":"Aplicaciones de atenci\u00f3n al cliente de Shopify"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Shopify es una popular plataforma de comercio electr\u00f3nico que permite a las empresas crear y gestionar tiendas online. En Shopify, muchas aplicaciones de servicio al cliente pueden ayudar a mejorar la experiencia de servicio al cliente. Estas aplicaciones tienen varias caracter\u00edsticas, tales como soporte de chat en vivo, automatizaci\u00f3n de correo electr\u00f3nico, seguimiento de pedidos y sistemas de tickets de ayuda. Algunas aplicaciones populares de servicio al cliente incluyen Gorgias, Reamaze, Help Scout y Zendesk. Estas aplicaciones pueden ayudar a las empresas a agilizar sus operaciones de atenci\u00f3n al cliente y ofrecer una experiencia m\u00e1s personalizada y eficiente.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Adem\u00e1s de las caracter\u00edsticas mencionadas anteriormente, las aplicaciones de servicio al cliente de Shopify ofrecen otras funcionalidades valiosas. Por ejemplo, muchas aplicaciones se integran con varias plataformas de medios sociales, lo que permite a las empresas interactuar con los clientes a trav\u00e9s de diferentes canales. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tambi\u00e9n ofrecen plantillas de respuesta personalizables, que ayudan a las empresas a responder con rapidez y eficacia a las consultas de los clientes.<\/p>","protected":false},"excerpt":{"rendered":"<p>15 mejores aplicaciones de atenci\u00f3n al cliente para Shopify<\/p>","protected":false},"author":10,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[45],"tags":[],"class_list":["post-25608","post","type-post","status-publish","format-standard","hentry","category-best-shopify-apps"],"acf":{"heading":"Best Shopify Customer Service Apps in [year]","subheading":"15 Best Customer Service Apps for Shopify","plugins":[{"logo":25647,"name":"Aplicaci\u00f3n Reputon Customer Reviews","author":"Reputon","reviews":"4.8 (710)","price":"Free | Start from $9.99\/month","description":"Las rese\u00f1as de clientes le ayudan a obtener testimonios adicionales en sitios web y plataformas de rese\u00f1as independientes. Adem\u00e1s de muchas otras, admitimos rese\u00f1as en Google, Etsy, Facebook, Sitejabber y Yelp. Cuando sus consumidores reciban sus pedidos, simplemente env\u00edeles un correo electr\u00f3nico de seguimiento solicitando evaluaciones. Env\u00ede a los usuarios irritados a un formulario de comentarios seguro. El programa admite tiendas multiling\u00fces, es totalmente personalizable y se ejecuta autom\u00e1ticamente.","link":"https:\/\/apps.shopify.com\/reputon-store-reviews","hide":false},{"logo":25649,"name":"Customify - Aplicaci\u00f3n de productos personalizados","author":"Customify","reviews":"4.7 (228)","price":"Free | Start from $10\/month","description":"With the best custom product tool available, Customify enables your consumers to design and print your items on demand. With just a few mouse clicks, your customers can visually alter your product to suit their tastes. This software is ideal for you if you sell any products that a consumer would want to personalize. It's Time to Take Advantage of This Unique and Powerful \"Tool\" and Give Your Customers a Customized Shopping Experience Like Never Before!","link":"https:\/\/apps.shopify.com\/customify","hide":false},{"logo":25652,"name":"Concierge de cuentas de clientes","author":"Froonze","reviews":"4.9 (111)","price":"Free | Start from $5\/month","description":"Puede transformar su p\u00e1gina de cuentas de clientes de una p\u00e1gina simple y sin sentido en un avanzado panel de control de clientes utilizando Customer Accounts Concierge. Con nuestros plugins o conexiones de aplicaciones asociadas, puede a\u00f1adir un mont\u00f3n de funcionalidades, construir su propia navegaci\u00f3n y mostrar contenido \u00fanico. Las aplicaciones para recompensas, suscripciones, listas de deseos, facturas de pedidos, devoluciones y descargas digitales son algunas de las muchas que tienen integraciones. Puedes elegir y pagar s\u00f3lo por los plugins que necesites gracias a nuestro sistema de plugins adaptable.","link":"https:\/\/apps.shopify.com\/customer-accounts","hide":false},{"logo":25655,"name":"Informes personalizados avanzados","author":"Omega Commerce","reviews":"4.9 (255)","price":"Free | Start from $19.99\/month","description":"For performing analytics for your online business or point of sale, consider using Advanced Reports. You are able to create reports and visualize data using various data from your store. The application's user-friendly interface, which includes drag-and-drop, filtering, and sorting capabilities, makes it possible to manage all reports effectively.","link":"https:\/\/apps.shopify.com\/advanced-reports","hide":false},{"logo":40468,"name":"PC Price Calculator by Formula","author":"Addify","reviews":"5.0 (5)","price":"Free | Start from $9.99\/month","description":"<span style=\"font-weight: 400;\">Selling products by size, weight, or volume can make pricing feel complicated for both merchants and customers. The Shopify Price Calculator makes this simple by letting you add a formula-based calculator directly to your product pages. Customers can enter their required measurements, and the price updates instantly using formulas like length \u00d7 width.<\/span>\r\n\r\n<span style=\"font-weight: 400;\">You can apply these rules to specific products or collections, use 17 different input field types, set conditions that adjust pricing automatically, and even round up totals for practical billing, making measurement-based pricing smooth, accurate, and easy to manage. By giving customers clear, instant, and accurate pricing without manual assistance, the app reduces support tickets, saves time for merchants, and creates a smoother, self-service shopping experience.\u00a0<\/span>","link":"https:\/\/apps.shopify.com\/price-by-formula","hide":false},{"logo":25657,"name":"Encuestas de clientes de Zigpoll","author":"Argonautic Labs","reviews":"5 (127)","price":"Free | Start from $10\/month","description":"With the help of the quick-loading, multilingual, and completely customizable survey tool Zigpoll, you can quickly learn what your customers want. With no-code setup, you can quickly create as many surveys as you'd like and distribute them to your clients on your website, via email, or via SMS. Our integrations with Shopify and your marketing stack operate without a hitch. Utilize our dashboard to gain insights from your zero-party data collection and to optimize your business strategy, marketing budget, and conversion rates.","link":"https:\/\/apps.shopify.com\/zigpoll","hide":false},{"logo":25659,"name":"Compa\u00f1ero de aduanas","author":"Electric Borneo Cat","reviews":"5 (12)","price":"Free","description":"Para transportar tus mercanc\u00edas al extranjero, puedes hacer una factura comercial utilizando la app Customs Buddy. Nuestro programa a\u00f1adir\u00e1 la informaci\u00f3n del cliente y del producto del pedido de Shopify a la factura comercial. Una factura comercial contendr\u00e1 la siguiente informaci\u00f3n: * Datos del remitente basados en sus datos de ubicaci\u00f3n de cumplimiento * Datos del pedido, incluidos los datos espec\u00edficos del producto * Datos del cliente","link":"https:\/\/apps.shopify.com\/commercial-invoice","hide":false},{"logo":25661,"name":"Testimonios de clientes","author":"Expert Village Media Technologies","reviews":"4.8 (376)","price":"Free | Start from $7.99\/month","description":"Testimonial Display Using this software, you can display all of your client testimonials in a neat grid or slideshow format in one location. Utilizing the submission form for client testimonials on our website, you can also gather it from customers. Testimonials give them information about other customers' experiences with your goods and services, which builds their faith in you. Our app provides a number of features, is simple to configure, and is supported by a support staff that is available to assist.","link":"https:\/\/apps.shopify.com\/evm-product-reviews-app-testimonials-app","hide":false},{"logo":25663,"name":"Centro de cuentas de clientes","author":"CustomerHub","reviews":"5 (35)","price":"Free | Start from $5\/month","description":"Our branded, custom-made account gateway and widget will boost your customers' lifetime value and encourage repeat business in place of your boring customer accounts. Create your own navigation, add original content, and pages, as well as add your current Shopify apps to combine more features. Give customers access to their vital account, order, and shopping information by giving them visibility, and establish a brand for your account page right away. With Klaviyo now!","link":"https:\/\/apps.shopify.com\/customerhub","hide":false},{"logo":25665,"name":"Kickflip - Personalizar productos","author":"Kickflip","reviews":"4.9 (60)","price":"Free | Start from $29\/month","description":"Ofrezca a sus consumidores una fant\u00e1stica experiencia de creaci\u00f3n de productos permiti\u00e9ndoles a\u00f1adir variaciones de color, texto, fotos o cualquier otra opci\u00f3n de componentes a un producto personalizado. Las numerosas vistas que muestran previsualizaciones en tiempo real de sus personalizaciones de productos facilitan la visualizaci\u00f3n de todas las posibles variaciones de productos que usted podr\u00eda ofrecer. Utilice nuestro personalizador f\u00e1cil de usar para crear ajustes complicados. Con la mejor experiencia de personalizador de productos, puede dar rienda suelta a la creatividad de sus clientes, aumentar su compromiso y mejorar las conversiones.","link":"https:\/\/apps.shopify.com\/mycustomizer-1","hide":false},{"logo":25667,"name":"Air Product Reviews App &amp; UGC","author":"Air Apps","reviews":"5 (156)","price":"Free","description":"Gaining repeat business from potential clients requires building trust. To increase customers' trust in their brand, however, is a challenge for many retailers. Air Reviews offers an automated way to gather client feedback with a photo, which solves the issue. Positive reviews, captivating visuals, and high ratings serve as a gauge and assurance of the caliber of a company's goods and services, encouraging customers to make hasty purchasing decisions.","link":"https:\/\/apps.shopify.com\/air-reviews","hide":false},{"logo":25670,"name":"Campos de formulario personalizados m\u00e1gicos","author":"Magical Apps","reviews":"4.9 (34)","price":"Free | $4.99\/month","description":"a quick and simple method for creating and managing product form fields. Create fields for Product Options, Color Selection, Size Selection, Text Customizer, Gift Wrapping, Gift Message, Special Requests, and other order-specific information. With customized style, you can quickly add these fields to your items pages. Our straightforward builder's adaptable rules let you add fields to particular goods or collections. Start gathering more data from your customers' orders right away.","link":"https:\/\/apps.shopify.com\/magical-custom-fields","hide":false},{"logo":25672,"name":"Porque s\u00ed: Personalizaci\u00f3n y m\u00e1s","author":"Because Intelligence","reviews":"4.9 (116)","price":"Free | Start from $19\/month","description":"porque proporciona texto din\u00e1mico y elementos de banner para sus p\u00e1ginas de productos. Para que la experiencia del cliente sea fluida, incluya informaci\u00f3n exclusiva en cada p\u00e1gina de producto. Sin necesidad de ayuda del desarrollador, utilice banners y componentes de texto para dar a los clientes razones adicionales para comprar en su tienda. Muestre ofertas especiales, informaci\u00f3n sobre entregas, cambios en el inventario y mucho m\u00e1s. Proporcione informaci\u00f3n correcta en las p\u00e1ginas de su tienda para animar a los clientes a realizar la compra m\u00e1s r\u00e1pidamente. Because es utilizado por m\u00e1s de 1200 tiendas Shopify para personalizar, mejorar y ajustar el proceso de compra.","link":"https:\/\/apps.shopify.com\/because","hide":false},{"logo":25674,"name":"Creador de productos personalizados","author":"Buildateam","reviews":"4.7 (111)","price":"Free | Start from $7.99\/month","description":"Permita a sus clientes dise\u00f1ar productos distintivos que satisfagan todos sus deseos. Sus clientes pueden a\u00f1adir texto e im\u00e1genes exclusivos a varias vistas del producto, as\u00ed como ajustar y previsualizar en directo varios componentes del producto (material, color y forma). El programa utiliza gr\u00e1ficos transparentes en 2D, como las capas de Photoshop. Debido a la intrincada l\u00f3gica condicional y los algoritmos de precios, permite la configuraci\u00f3n de opciones personalizables. La conexi\u00f3n de gesti\u00f3n de inventario y SKU con Shopify est\u00e1 disponible en CPB.","link":"https:\/\/apps.shopify.com\/customization-tool","hide":false},{"logo":25677,"name":"Calculadora de precios personalizada","author":"ApiPPA","reviews":"4.8 (140)","price":"Free | $14.99\/month","description":"Sus clientes pueden introducir opciones y cantidades de productos personalizados en la calculadora de precios personalizados para recibir una estimaci\u00f3n del precio. Utilizando un n\u00famero infinito de opciones, incluyendo tama\u00f1o, color, material, medidas y m\u00e1s, el constructor de f\u00f3rmulas intuitivo determina instant\u00e1neamente el precio sin necesidad de c\u00f3digo o cientos de versiones. Ofrezca a los clientes una variedad de tipos de entrada entre los que elegir y, a continuaci\u00f3n, perm\u00edtales navegar por su cesta para ver las alternativas de productos y los precios disponibles. Hacemos que sea sencillo vender cosas con mucha personalizaci\u00f3n.","link":"https:\/\/apps.shopify.com\/custom-price-calculator","hide":false},{"logo":25679,"name":"Kin Custom","author":"Kin Custom","reviews":"3.3 (76)","price":"Free","description":"Puedes vender, comercializar y gestionar todo en un solo lugar con Kin Custom + Shopify. Shopify te proporciona el escaparate y las herramientas de marketing, mientras que nosotros te proporcionamos las herramientas de dise\u00f1o, los productos y la log\u00edstica. Al proporcionar maquetas de productos y modelos en lugar de costosas sesiones de fotos para que tus clientes puedan ver tus creaciones en personas y productos reales, te ayudamos a ahorrar tiempo y dinero. Su puerta de entrada a la impresi\u00f3n personalizada bajo demanda es nuestra sencilla herramienta de dise\u00f1o.","link":"https:\/\/apps.shopify.com\/kincustom","hide":false}],"faqs":null},"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/posts\/25608","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/comments?post=25608"}],"version-history":[{"count":1,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/posts\/25608\/revisions"}],"predecessor-version":[{"id":40470,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/posts\/25608\/revisions\/40470"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media?parent=25608"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/categories?post=25608"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/tags?post=25608"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}