{"id":40020,"date":"2025-12-09T16:02:52","date_gmt":"2025-12-09T13:02:52","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?post_type=changelog&p=40020"},"modified":"2025-12-09T16:02:54","modified_gmt":"2025-12-09T13:02:54","slug":"introducing-ios-v2","status":"publish","type":"changelog","link":"https:\/\/www.thrivedesk.com\/es\/changelog\/introducing-ios-v2\/","title":{"rendered":"Introducing iOS App v2.0"},"content":{"rendered":"

A completely redesigned mobile experience built for speed, clarity, and maximum productivity.<\/strong><\/p>\n\n\n\n

We rebuilt the ThriveDesk iOS app from the ground up with a brand-new interface, improved navigation, and smarter tools that help agents get more done with less effort. <\/p>\n\n\n\n

This is our biggest and most refined iOS update yet.<\/p>\n\n\n\n

Redesigned Conversations List<\/h3>\n\n\n
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The conversations list has been fully redesigned with improved spacing, sharper typography, and cleaner message previews. <\/p>\n\n\n\n

You can now scan conversation states, participant details, and unread messages much faster. <\/p>\n\n\n\n

New Conversation Detail Screen<\/h3>\n\n\n
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We rethought the conversation detail screen from zero to give agents a more intuitive and productive workflow. <\/p>\n\n\n\n

Information is now grouped logically, action buttons are easier to access, and message histories are displayed more clearly. <\/p>\n\n\n\n

Whether you’re replying, assigning, or reviewing context, everything feels smoother and more streamlined.<\/p>\n\n\n\n

Floating Quick Action Bar<\/h3>\n\n\n
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The new floating action bar follows you as you navigate inside a conversation. <\/p>\n\n\n\n

Assigning teammates, updating statuses, adding tags, or replying can now be done in one tap. <\/p>\n\n\n\n

This eliminates unnecessary scrolling and menu diving, helping you move through conversations much more efficiently.<\/p>\n\n\n\n

New Reply Editor<\/h3>\n\n\n
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Replying is now faster and more informed with the redesigned editor. You can type while simultaneously viewing the full conversation history, preventing context loss and mistakes. <\/p>\n\n\n\n

Formatting is sharper, input handling is smoother, and saved replies work seamlessly for quick responses.<\/p>\n\n\n\n

Easier Navigation<\/h3>\n\n\n\n

The entire navigation system has been improved to feel more predictable and effortless. Switching between inboxes, opening conversations, moving back and forth, and accessing settings now feels much more natural. <\/p>\n\n\n\n

Whats next?<\/h3>\n\n\n\n

We\u2019re improving the live chat flow to make it feel more natural on mobile. In the next release, expect a better live chat experience along with full custom fields integration.<\/p>","protected":false},"featured_media":40021,"template":"","meta":{"_acf_changed":false},"class_list":["post-40020","changelog","type-changelog","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/changelog\/40020","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/types\/changelog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media\/40021"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media?parent=40020"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}