{"id":39011,"date":"2025-08-10T17:51:00","date_gmt":"2025-08-10T14:51:00","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?post_type=changelog&#038;p=39011"},"modified":"2025-09-21T17:55:53","modified_gmt":"2025-09-21T14:55:53","slug":"bulk-actions-smarter-attachments-smoother-chat-performance","status":"publish","type":"changelog","link":"https:\/\/www.thrivedesk.com\/es\/changelog\/bulk-actions-smarter-attachments-smoother-chat-performance\/","title":{"rendered":"Bulk Actions, Smarter Attachments &amp; Smoother Chat Performance"},"content":{"rendered":"<p>This release introduces powerful bulk actions, smarter attachment handling, and smoother chat performance. We\u2019ve also added small UI improvements to make everyday work faster and more reliable.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Bulk Actions in Conversations<\/h3>\n\n\n\n<p>You can now <strong>assign agents, change status, set priority, and add labels in bulk<\/strong>. This makes managing multiple conversations at once far easier.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Smarter Attachments<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Audio files now appear first with a built-in audio player.<\/li>\n\n\n\n<li>Other attachments (images, videos, PDFs, documents, archives) are grouped with appropriate icons and thumbnails.<\/li>\n\n\n\n<li>Non-audio attachment counts are clearly displayed.<\/li>\n\n\n\n<li>Attachments are ordered more consistently for quick scanning.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Smoother Chat Experience<\/h3>\n\n\n\n<p>Chats feel faster and more polished with <strong>animated scrolling to top<\/strong> when messages are sent, a new <strong>scrollbar in the navigator<\/strong>, and scoped scrollbars for chatroom lists. We also added skeleton loaders for widgets and fixed multiple widget rendering issues.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Improvements<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Streamlined toolbar with reusable controls and consistent styling.<\/li>\n\n\n\n<li>Customizable placeholders and scalable priority icons for pickers.<\/li>\n\n\n\n<li>Reduced message width for better readability.<\/li>\n\n\n\n<li>Styling refinements for messages and teammate display.<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">Bug Fixes<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fixed incorrect total number display.<\/li>\n\n\n\n<li>Fixed performance issues slowing down the editor.<\/li>\n\n\n\n<li>Fixed Reply-To header handling to properly use From name when missing display name.<\/li>\n\n\n\n<li>Fixed issue where pictures weren\u2019t showing when new chatrooms were created from socket.<\/li>\n\n\n\n<li>Fixed widget re-rendering and visibility issues when switching rooms.<\/li>\n\n\n\n<li>Fixed editor not clearing on second message.<\/li>\n\n\n\n<li>Prevented rare errors when displaying status icons\/classes for unknown statuses.<\/li>\n<\/ul>","protected":false},"featured_media":39012,"template":"","meta":{"_acf_changed":false},"class_list":["post-39011","changelog","type-changelog","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/changelog\/39011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/types\/changelog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media\/39012"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media?parent=39011"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}