{"id":39004,"date":"2025-07-23T17:34:00","date_gmt":"2025-07-23T14:34:00","guid":{"rendered":"https:\/\/www.thrivedesk.com\/?post_type=changelog&#038;p=39004"},"modified":"2025-09-21T17:41:00","modified_gmt":"2025-09-21T14:41:00","slug":"refined-navigation-improved-labels-cleaner-conversation-ui","status":"publish","type":"changelog","link":"https:\/\/www.thrivedesk.com\/es\/changelog\/refined-navigation-improved-labels-cleaner-conversation-ui\/","title":{"rendered":"Refined Navigation, Improved Labels &amp; Cleaner Conversation UI"},"content":{"rendered":"<p>This release focuses on UI refinements, navigation improvements, and better label management, making it easier to find what you need and keep conversations organized.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Contact &amp; Conversation Navigation<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"1270\" height=\"745\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/contact2-v2.png\" class=\"wp-image-39006\" alt=\"Professional SaaS contact management dashboard illustrating ThriveDesk integration for customer engagement and support.\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/contact2-v2.png 1270w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/contact2-v2-768x451.png 768w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/contact2-v2-18x12.png 18w\" sizes=\"(max-width: 1270px) 100vw, 1270px\" \/> <\/figure>\n\n\n\n<p>We\u2019ve refreshed the <strong>contact UI<\/strong> and introduced a new <strong>conversation navigator toggle<\/strong>. This makes it easier to switch between views and quickly manage conversations.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Label Management<\/h3>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"537\" height=\"583\" src=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/label-ticket.png\" class=\"wp-image-39007\" alt=\"Customer support conversation management with labels, priorities, and contact details on ThriveDesk platform.\" title=\"\" srcset=\"https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/label-ticket.png 537w, https:\/\/www.thrivedesk.com\/wp-content\/uploads\/2025\/09\/label-ticket-11x12.png 11w\" sizes=\"(max-width: 537px) 100vw, 537px\" \/> <\/figure>\n\n\n\n<p>Inbox labels now include <strong>\u201csee more\u201d<\/strong> and searching options for faster access. In addition, a new <strong>pagination option<\/strong> has been added in label settings, making label-heavy workspaces easier to manage.<\/p>\n\n\n\n<h6 class=\"wp-block-heading\">Improvements<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Repositioned documents in the ThriveDesk header for better accessibility.<\/li>\n\n\n\n<li>Long excerpts in chat navigator are now truncated for cleaner display.<\/li>\n\n\n\n<li>Updated conversation layout for more consistency across views.<\/li>\n<\/ul>\n\n\n\n<h6 class=\"wp-block-heading\">Bug Fixes<\/h6>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Fixed loading issue in Assistant settings.<\/li>\n\n\n\n<li>Corrected time duration display in chat navigator.<\/li>\n\n\n\n<li>Fixed wrong excerpt issue in live chat navigator.<\/li>\n<\/ul>\n\n\n\n<p><br><\/p>","protected":false},"featured_media":39005,"template":"","meta":{"_acf_changed":false},"class_list":["post-39004","changelog","type-changelog","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/changelog\/39004","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/changelog"}],"about":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/types\/changelog"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media\/39005"}],"wp:attachment":[{"href":"https:\/\/www.thrivedesk.com\/es\/wp-json\/wp\/v2\/media?parent=39004"}],"curies":[{"name":"gracias","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}