---
title: ThriveDesk by the Numbers — Live Infrastructure Data
canonical: "https://www.thrivedesk.com/data/"
author: ThriveDesk
description: "Live infrastructure data from the systems behind ThriveDesk email and live chat: sending volume, spam complaints, and realtime socket stats, refreshed every four hours."
categories: [page]
---

# Our infrastructure, out in the open

Live numbers from the systems that carry your support email and chat, refreshed every four hours.

Last updated — [Status page](https://status.thrivedesk.com/)

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Email volume · 30 days

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Spam complaints · 30 days

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Live chat connections

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Requests served

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Email

## Thirty days of sending

What we sent each day, and what didn't land. Hover any day for its numbers.

Daily email volume across ThriveDesk over the last 30 days, shown against the deferred and bounced share of each day's mail.

Volume Deferred Bounce — —

Deferred —

Held up on the way in — an address the receiving server doesn't recognise, a DMARC policy check, or a provider throttling us. Postmark keeps retrying these.

Bounce —

The mailbox turned it away: hard bounces, soft bounces, and the odd one-off. We stop mailing those addresses so they never bounce twice.

Live chat

## Connected right now

Every live chat message rides a persistent connection. These numbers refresh as you watch.

Live socket stats

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requests served · — dropped · — acceptance rate

Writing —

Waiting —

Reading —

Active connections —

Accept rate —

Total accepted —

Total handled —