---
title: "Toggles & Steppers Blocks for Knowledge Base — ThriveDesk Changelog"
canonical: "https://www.thrivedesk.com/changelog/toggles-steppers-blocks-for-knowledge-base/"
author: "ThriveDesk"
description: "Two new blocks for the Knowledge Base editor — toggles and steppers — plus a fix for conversation previews."
categories: [page]
---

[All updates](https://www.thrivedesk.com/changelog/)

September 21, 2025 Improvement

# Toggles & Steppers Blocks for Knowledge Base

Two new blocks for the Knowledge Base editor — toggles and steppers — plus a fix for conversation previews.

![Toggles & Steppers Blocks for Knowledge Base](https://www.thrivedesk.com/_astro/img-1.CmDznawk_2lp9y0.webp)

### New Blocks for the Knowledge Base

Custom Toggle Block – Add collapsible sections to your articles, making them cleaner and easier to navigate.

Stepper Block – Perfect for tutorials and guides, this block lets you break processes into clear, step-by-step instructions.

![Thrivedesk platform interface with toggle blocks, showcasing customer support and help desk solutions, emphasizing user-friendly experience for seamless communication and ticket management.](https://www.thrivedesk.com/_astro/img-1.CmDznawk_2lp9y0.webp)

![Toggles & Steppers Blocks for Knowledge Base — screenshot 2](https://www.thrivedesk.com/_astro/img-2.CAsxVhMn_20w6FE.webp)

### Conversation Preview Fix

-   Collapsed threads now display the correct message excerpt, giving you accurate previews without confusion.
