---
title: "Refined Navigation, Improved Labels & Cleaner Conversation UI — ThriveDesk Changelog"
canonical: "https://www.thrivedesk.com/changelog/refined-navigation-improved-labels-cleaner-conversation-ui/"
author: "ThriveDesk"
description: "A refreshed contact UI, a new conversation navigator toggle, and label management that scales to bigger workspaces."
categories: [page]
---

[All updates](https://www.thrivedesk.com/changelog/)

July 23, 2025 Improvement

# Refined Navigation, Improved Labels & Cleaner Conversation UI

A refreshed contact UI, a new conversation navigator toggle, and label management that scales to bigger workspaces.

![Refined Navigation, Improved Labels & Cleaner Conversation UI](https://www.thrivedesk.com/_astro/featured.B3SgE64M_22TAPq.webp)

### Contact & Conversation Navigation

We’ve refreshed the contact UI and introduced a new conversation navigator toggle. This makes it easier to switch between views and quickly manage conversations.

![Professional SaaS contact management dashboard illustrating ThriveDesk integration for customer engagement and support.](https://www.thrivedesk.com/_astro/img-1.Bsn8je1t_Z1OzVFz.webp)

### Label Management

Inbox labels now include “see more” and searching options for faster access. In addition, a new pagination option has been added in label settings, making label-heavy workspaces easier to manage.

![Customer support conversation management with labels, priorities, and contact details on ThriveDesk platform.](https://www.thrivedesk.com/_astro/img-2.BbC0-h37_VwQ2u.webp)

### Improvements

-   Repositioned documents in the ThriveDesk header for better accessibility.
-   Long excerpts in chat navigator are now truncated for cleaner display.
-   Updated conversation layout for more consistency across views.

### Bug Fixes

-   Fixed loading issue in chat widget settings.
-   Corrected time duration display in chat navigator.
-   Fixed wrong excerpt issue in live chat navigator.