---
title: "ThriveDesk Blog — Page 2"
canonical: "https://www.thrivedesk.com/blog/page/2/"
author: "ThriveDesk"
description: "Guides, comparisons, and resources for customer support teams — page 2 of 31."
categories: [page]
---

# The Customer Support Blog

Posts: 362 | Authors: 3 | Last updated: Oct 30, 2026

## Articles \[362\]

-   Oct 5, 2025 13 min

    ### [6 Best Zendesk Alternatives for Ecommerce Teams in 2026](https://www.thrivedesk.com/zendesk-alternatives/)

    Compare six Zendesk alternatives for ecommerce teams at small and midsize stores, including pricing, AI costs, integrations, and migration fit.

    Parvez Akther

    Comparison

-   Oct 4, 2025 17 min

    ### [8 Best Help Scout Alternatives in 2026 (Tested & Compared)](https://www.thrivedesk.com/help-scout-alternatives/)

    Looking for a Help Scout alternative? We compared 8 options on pricing, AI features, and ecommerce fit, including honest notes on when to pick each one. Updated August 2026.

    Parvez Akther

    Comparison

-   Oct 2, 2025 11 min

    ### [6 Best Intercom Alternatives for Ecommerce Teams in 2026](https://www.thrivedesk.com/best-intercom-alternatives/)

    Compare six Intercom alternatives for ecommerce teams on AI resolution fees, seat pricing, and store integrations. Prices checked August 2026.

    Parvez Akther

    Comparison

-   Jul 30, 2025 6 min

    ### [How AI Is Reshaping the Way You Build Products: Lessons from the ThriveDesk Workshop](https://www.thrivedesk.com/thrivedesk-ai-workshop/)

    ThriveDesk hosted a full-day workshop titled “How to Use Generative AI in Your Product” in collaboration with MEC. A packed room of developers, engineers, and technical founders came together for a…

    Zannatun Nime

    Resources

-   May 24, 2025 11 min

    ### [9 Best WooCommerce Helpdesk Plugins for Stores in 2026](https://www.thrivedesk.com/woocommerce-help-desk-plugin/)

    Compare 9 WooCommerce helpdesk plugins in 2026 on price, live chat and order data. ThriveDesk leads; prices checked through September 2026.

    Parvez Akther

    Comparison

-   Apr 24, 2025 17 min

    ### [WordPress Subscription Plugins: Simplifying Recurring Revenue Strategies](https://www.thrivedesk.com/wordpress-subscription-plugins/)

    For WordPress users, subscription plugins provide powerful tools to streamline this process, making it an accessible strategy for various types of businesses. Subscription plugins are essential for…

    Zannatun Nime

    Resources

-   Apr 20, 2025 7 min

    ### [10 Trendsetting AI Plugins for WordPress Sites in 2025](https://www.thrivedesk.com/ai-plugins-for-wordpress/)

    Artificial Intelligence (AI) is transforming WordPress websites by enhancing customer support, streamlining content creation, and optimizing SEO. With the right AI plugins, you can automate tasks,…

    Zannatun Nime

    Resources

-   Apr 8, 2025 10 min

    ### [How to Set Customer Service Goals for Your Online Store](https://www.thrivedesk.com/how-to-set-customer-service-goals/)

    Learn how to set customer service goals for your store: choose a problem, record a baseline, assign an owner, and review a small trial before expanding it.

    Zannatun Nime

    Customer Support

-   Apr 1, 2025 8 min

    ### [50+ Synonyms for Customer Service, by Context (With Examples)](https://www.thrivedesk.com/synonyms-for-customer-service/)

    See 50+ synonyms for customer service by context: team names, job titles, resume verbs and store copy, plus a customer service vs support table.

    Zannatun Nime

    Customer Support

-   Mar 27, 2025 11 min

    ### [How to Run a Customer Service Audit: Step-by-Step Guide and Checklist](https://www.thrivedesk.com/customer-service-audit/)

    Learn how to run a customer service audit for your online store in six steps, with a scorecard, KPI targets and the gaps most support audits find.

    Zannatun Nime

    Customer Support

-   Mar 22, 2025 18 min

    ### [Essential Customer Service Duties: A Comprehensive Guide](https://www.thrivedesk.com/customer-service-duties/)

    Every interaction with a customer is an opportunity—one that can forge lasting relationships or, if mishandled, irrevocably damage reputations. Understanding customer service duties are essential for…

    Zannatun Nime

    Customer Support

-   Mar 17, 2025 18 min

    ### [Customer Engagement Models 101: Understanding Types and Applications](https://www.thrivedesk.com/customer-engagement-models/)

    With the explosion of digital channels and touchpoints, companies increasingly recognize the power of effective customer engagement models to transform casual buyers into passionate advocates. It's…

    Zannatun Nime

    Customer Support