---
title: ThriveDesk Blog — Page 10
canonical: "https://www.thrivedesk.com/blog/page/10/"
author: ThriveDesk
description: ThriveDesk Blog
categories: [page]
---

# The Customer Support Blog

Posts: 363 | Authors: 3 | Last updated: Nov 1, 2026

## Articles \[363\]

-   Dec 29, 2023 2 min

    ### [Introducing Live Visitor Map](https://www.thrivedesk.com/live-visitor-map/)

    As we bid farewell to an incredible year of innovation and growth, we are thrilled to unveil our grand finale for 2023 - the much-anticipated 'Live Visitor Map'! 🌍✨ After months of dedication, hard…

    Parvez Akther

    Product Updates

-   Dec 28, 2023 13 min

    ### [Comparing the 7 Best WordPress Knowledge Base Themes](https://www.thrivedesk.com/best-wordpress-knowledge-base-themes/)

    Adding a knowledge base to your WordPress site? The right theme makes all the difference. In this article, we explore 7 top knowledge base themes.  We picked these based on extensive research…

    Parvez Akther

    Resources

-   Dec 19, 2023 9 min

    ### [Awesome Support vs SupportCandy: WordPress Help Desks Compared (2026)](https://www.thrivedesk.com/awesome-support-vs-support-candy/)

    Compare Awesome Support vs SupportCandy on WordPress ticketing, reporting, and pricing model to see which free plugin fits your WooCommerce store.

    Parvez Akther

    Comparison

-   Dec 18, 2023 9 min

    ### [ThriveDesk vs Awesome Support: WordPress Help Desks Compared (2026)](https://www.thrivedesk.com/awesome-support-vs-thrivedesk/)

    Compare Awesome Support vs ThriveDesk on WordPress ticketing, live chat, and pricing to find the better help desk for your WooCommerce store.

    Parvez Akther

    Comparison

-   Dec 14, 2023 14 min

    ### [6 Best SupportCandy Alternatives for WooCommerce Stores in 2026](https://www.thrivedesk.com/support-candy-alternatives/)

    Compare six SupportCandy alternatives for a WooCommerce store: pricing model, WordPress fit and what's included past tickets. Checked September 2026.

    Parvez Akther

    Comparison

-   Dec 5, 2023 9 min

    ### [ThriveDesk vs SupportCandy: WordPress Help Desks Compared (2026)](https://www.thrivedesk.com/support-candy-vs-thrivedesk/)

    Compare SupportCandy vs ThriveDesk on WordPress ticketing, live chat, and pricing to find the better help desk for your WooCommerce store.

    Parvez Akther

    Comparison

-   Nov 26, 2023 11 min

    ### [6 Best WordPress Ticketing System Plugins Compared in 2026](https://www.thrivedesk.com/wordpress-ticket-system/)

    Compare 6 WordPress ticketing system plugins in 2026 for WooCommerce stores: price, live chat and order data. Prices checked through September 2026.

    Parvez Akther

    Comparison

-   Nov 20, 2023 11 min

    ### [10 Best WordPress Helpdesk Plugins for Customer Support in 2026](https://www.thrivedesk.com/best-helpdesk-plugin-for-wordpress/)

    Compare 10 WordPress helpdesk plugins in 2026 for WooCommerce stores: price, live chat and order data. Prices checked through September 2026.

    Parvez Akther

    Comparison

-   Nov 3, 2023 9 min

    ### [How to Set Up a WooCommerce Customer Support Plugin With Order Data and AI](https://www.thrivedesk.com/woocommerce-customer-support-reimagined/)

    How to set up a WooCommerce customer support plugin step by step: orders in every ticket, refunds with permissions, an AI agent and a My Account help center.

    Parvez Akther

    Product Updates

-   Oct 29, 2023 7 min

    ### [Intercom vs Gorgias: Which Fits Your Ecommerce Team in 2026?](https://www.thrivedesk.com/intercom-vs-gorgias/)

    Compare Intercom vs Gorgias for small and midsize ecommerce teams on pricing, ticket volume, AI fees, and Shopify order tools, then see which fits.

    Parvez Akther

    Comparison

-   Oct 25, 2023 7 min

    ### [Zoho Desk vs Gorgias: Ecommerce Help Desk Software Compared (2026)](https://www.thrivedesk.com/zoho-desk-vs-gorgias/)

    Compare Zoho Desk vs Gorgias on pricing, ecommerce fit and AI costs, then see which one suits your store's ticket volume and budget.

    Parvez Akther

    Comparison

-   Oct 24, 2023 14 min

    ### [How to Handle Customer Complaints and Issues for Better Customer Experience in Ecommerce](https://www.thrivedesk.com/how-to-handle-customer-complaints-and-issues/)

    Customer complaints occur when there's a gap between what a business promises and what customers actually experience.  This happens when customers perceive a brand differently from their actual…

    Parvez Akther

    Customer Support