--- title: "Parvez Akther | ThriveDesk Blog – Page 5" canonical: "https://www.thrivedesk.com/author/parvez/page/5/" author: "ThriveDesk" description: "ThriveDesk blog posts by Parvez Akther, page 5 of 12." categories: [page] --- ![Parvez Akther](https://www.thrivedesk.com/_astro/parvez.D6nO2bZR_Z1z7KL.webp) [Blog](https://www.thrivedesk.com/blog/) / Author # Parvez Akther Writes about customer support, ecommerce, and getting more out of a lean support stack. 212 posts [@parvezvai on X](https://twitter.com/parvezvai) ## Posts by Parvez Akther - Nov 20, 2023 11 min ### [10 Best WordPress Helpdesk Plugins for Customer Support in 2026](https://www.thrivedesk.com/best-helpdesk-plugin-for-wordpress/) Compare 10 WordPress helpdesk plugins in 2026 for WooCommerce stores: price, live chat and order data. Prices checked through September 2026. Comparison - Nov 3, 2023 9 min ### [How to Set Up a WooCommerce Customer Support Plugin With Order Data and AI](https://www.thrivedesk.com/woocommerce-customer-support-reimagined/) How to set up a WooCommerce customer support plugin step by step: orders in every ticket, refunds with permissions, an AI agent and a My Account help center. Product Updates - Oct 29, 2023 7 min ### [Intercom vs Gorgias: Which Fits Your Ecommerce Team in 2026?](https://www.thrivedesk.com/intercom-vs-gorgias/) Compare Intercom vs Gorgias for small and midsize ecommerce teams on pricing, ticket volume, AI fees, and Shopify order tools, then see which fits. Comparison - Oct 25, 2023 7 min ### [Zoho Desk vs Gorgias: Ecommerce Help Desk Software Compared (2026)](https://www.thrivedesk.com/zoho-desk-vs-gorgias/) Compare Zoho Desk vs Gorgias on pricing, ecommerce fit and AI costs, then see which one suits your store's ticket volume and budget. Comparison - Oct 24, 2023 14 min ### [How to Handle Customer Complaints and Issues for Better Customer Experience in Ecommerce](https://www.thrivedesk.com/how-to-handle-customer-complaints-and-issues/) Customer complaints occur when there's a gap between what a business promises and what customers actually experience.  This happens when customers perceive a brand differently from their actual… Customer Support - Oct 5, 2023 7 min ### [Zendesk vs Intercom: Which Fits Your Ecommerce Team in 2026?](https://www.thrivedesk.com/zendesk-vs-intercom/) Compare Zendesk vs Intercom for small ecommerce support teams on pricing, AI fees, and support depth, then see where ThriveDesk fits your store. Comparison - Oct 1, 2023 7 min ### [Squarespace vs Wix: Website and Store Builders Compared (2026)](https://www.thrivedesk.com/squarespace-vs-wix/) Compare Squarespace vs Wix on templates, apps, ecommerce depth, and fees, and see where ThriveDesk fits once your store needs support. Comparison - Sep 3, 2023 11 min ### [Unlocking the Secret: How to Meet Customer Satisfaction](https://www.thrivedesk.com/how-to-meet-customer-satisfaction/) Hey there! Do you want to build a loyal customer base by ensuring great customer satisfaction, huh? Well, you've come to the right place.  In this article, we'll unlock the secret on how to meet… Customer Support - Aug 24, 2023 9 min ### [Shopify vs Wix: Ecommerce Website Builders Compared (2026)](https://www.thrivedesk.com/shopify-vs-wix/) Compare Shopify vs Wix on templates, apps, ecommerce depth, and fees, and see where ThriveDesk fits once either store needs support. Comparison - Aug 8, 2023 2 min ### [@mention your teammate](https://www.thrivedesk.com/mention-your-teammate/) We're thrilled to announce a powerful addition to ThriveDesk that will take your customer support collaboration to the next level! Say hello to the Mention Feature, designed to streamline teamwork… Product Updates - Jul 27, 2023 29 min ### [Chat GPT vs Google Bard (Now Gemini): The Battle for AI Dominance](https://www.thrivedesk.com/chatgpt-vs-google-bard/) Artificial intelligence (AI) language models have emerged as a transformative force, reshaping how we communicate and interact with technology. As the demand for advanced natural language processing… Resources - Jul 19, 2023 2 min ### [Conversation priority](https://www.thrivedesk.com/conversation-priority/) Streamline your customer support with the new priority system. You can prioritize conversations manually or through workflow automation. With the new priority system, your support agents can easily… Product Updates - Jul 12, 2023 6 min ### [Introducing Wix integration](https://www.thrivedesk.com/wix-integration/) If you run an eCommerce business you will find the following scenario to be an all but familiar one: It's a busy day in the office, and your customer support team is swamped with inquiries about… Product Updates - Apr 17, 2023 8 min ### [ThriveDesk + Freemius Integration: Elevate Your Customer Support Experience](https://www.thrivedesk.com/freemius-integration/) Has it ever occurred to you that every customer interaction is an opportunity to strengthen your brand and create a lasting impression? By providing top-notch customer support, you're not only… Product Updates - Apr 9, 2023 11 min ### [AI Customer Service Software for Online Stores: 6 Tools Compared in 2026](https://www.thrivedesk.com/customer-support-experience-ai/) Compare AI customer service software for online stores: six tools, how each one bills for AI, and which is affordable on a startup budget. Customer Support - Apr 5, 2023 8 min ### [Recap Q1 2023: WPPortal, Learning Hub, SureCart integration and more…](https://www.thrivedesk.com/recap-q1-2023/) Ayoooo!! We’re back, and this time we’re here to drop a refresher on all the fire hits we’ve been dropping the last few months. 🔥💯😎  As always, our team has worked tirelessly to provide our… Product Updates - Apr 3, 2023 15 min ### [Breaking the Chains: How to Overcome 7 Common SaaS Growth Roadblocks](https://www.thrivedesk.com/saas-growth-strategy/) You identified a problem in the world of internet, you did some market research and bam! You started your own SaaS company. Things were all going well until you hit a roadblock; or more like traffic… Resources - Mar 22, 2023 7 min ### [Introducing WPPortal & API – Bringing your customers closer to WordPress](https://www.thrivedesk.com/introducing-wpportal/) There was a time when software manufacturers were stingy, rigid, and set in their own ways. They changed the world around them through innovation but expected the public to understand the… Product Updates